1. EXPECTATIONS OF EMPLOYERS
Chapter 7
EXPECTATIONS OF EMPLOYERS
7.1 Job Performance and Attitudes
7.2 Rating Work Behavior
CHAPT

2. JOB PERFORMANCE AND ATTITUDES
Lesson 7.1
Objectives
JOB PERFORMANCE AND ATTITUDES
Name and describe the five things that employers expect regarding job performance
Name and describe the seven things that employers expect regarding work habits and attitudes
CHAPTER 7

3. EMPLOYER EXPECTATIONS
Lesson 7.1
Productivity
Productivity is the output of a worker.
Quality of work
Good judgment
Judgment is thinking about a problem and making the right decision.
Safety consciousness
Care of equipment
CHAPTER 7

4. WORK HABITS AND ATTITUDES
Lesson 7.1
Attendance and punctuality
Punctuality means being on time.
Cooperation
Cooperation means getting along with others
Interest and enthusiasm
Interest is a feeling of excitement and involvement.
Enthusiasm is eagerness or a strong interest in something.
CHAPTER 7

5. WORK HABITS AND ATTITUDES
Lesson 7.1
(continued)
Honesty
Honesty is a refusal to lie, steal, or mislead in any way.
Loyalty
Loyalty means believing in and being devoted to something.
CHAPTER 7

6. SERIOUS PROBLEMS OF YOUNG, ENTRY LEVEL WORKERS (in rank order)
Lesson 7.1
1. Absent too frequently
2. Requires too much supervision
3. Lacks initiative
4. Is not observant enough
5. Does not listen well
6. Arrives late or leaves early too often
7. Does not consider consequences of actions
8. Socializes too much
9. Cannot accept suggestions or criticism
10. Doesn’t seem to care about doing a job well
CHAPTER 7

7. RATING WORK BEHAVIOR Objectives Lesson 7.2
Describe the purposes of performance evaluation
Explain the two-step evaluation process
CHAPTER 7

8. PURPOSES OF EVALUATION
Lesson 7.2
A performance evaluation is the process of judging how well an employee is doing on the job.
CHAPTER 7

9. HOW YOU ARE EVALUATED Informal feedback Formal evaluations
Lesson 7.2
Informal feedback
Formal evaluations
Standard procedures
Regular time intervals
Two-step process
Supervisor fills out an evaluation form
Employee meets with supervisor to discuss strengths and weaknesses
CHAPTER 7

10. SAMPLE PERFORMANCE EVALUATION FORM
Lesson 7.2
SAMPLE PERFORMANCE EVALUATION FORM
CHAPTER 7