1. NHS Connecting for Health is delivering the National Programme for Information Technology N3SP Customised Services (CS) Gus Hartley Programme Lead (ICT Infrastructure)

2. NHS Connecting for Health is delivering the National Programme for Information Technology Agenda COINs, N3 & Customised Services Customised Services Background E-Business Requirements Examples of LHC COINs Service Types? The Benefits The Challenges Q&A

3. NHS Connecting for Health is delivering the National Programme for Information Technology COINs, N3 & Customised Services COIN? A trust, or several trusts, or LHC Optimised for local e-business - local SLAs Gateways to N3 (Centrally funded to CFH NAA) N3 Catalogue Services? Optimised for national applications Centrally funded to CFH NAA National SLAs

4. NHS Connecting for Health is delivering the National Programme for Information Technology Customised Services (CS) Three CS variants: Wires Only* Thin Service Wrap Managed Service * not part of this presentation

5. NHS Connecting for Health is delivering the National Programme for Information Technology Background Key Considerations: Governance Engagement and consideration of CS variants Due diligence work incl e-business requirements N3 Gateways (Physical Locations) N3 Core - PoP Locations Existing contractual obligations Financial considerations (LHC/CFH) Timescales

6. NHS Connecting for Health is delivering the National Programme for Information Technology E-Business Requirements National applications (ie PAS, CPAS, PACs) Local e-business (ie voice, video, data, PACs) LHC COINs and networks (WAN, MAN, LAN) N3 PoP locations (WAN) Identify Local N3 Gateway Locations Traffic volumes (local and N3) IG and security policies (ie Firewalls, ACL lists, SOC)

7. NHS Connecting for Health is delivering the National Programme for Information Technology Fylde Coast CS – Thin Service Wrap

8. NHS Connecting for Health is delivering the National Programme for Information Technology North Cumbria CS – Fully Managed

9. NHS Connecting for Health is delivering the National Programme for Information Technology Service Types? Thin wrap and fully managed: –Thin Wrap (BT IPN) –Fully managed (BT IPN) Contractual Issues! SLAs and SLTs The MOU and Funding Letter Managed Services and Firewalls Service Management Engage N3SP/Local CFH/SHA early

10. NHS Connecting for Health is delivering the National Programme for Information Technology The Benefits Deliver the e-business requirements Locally focussed service delivery Support service development High bandwidth resilient strategic access to N3 Meet contractual obligations and offset risk Financial Service management Single network providing best value

11. NHS Connecting for Health is delivering the National Programme for Information Technology The Challenges Early engagement with N3SP/CFH Should you implement CS? Governance Carry out the due diligence work Location of Gateway PoPs Scalability Service management Timescales Delivery

12. NHS Connecting for Health is delivering the National Programme for Information Technology Q&A Contact Info: E: gus.hartley@northwest.nhs.ukgus.hartley@northwest.nhs.uk T: 01772 647162 M: 07966 469067 V: 01772 221804