1. OPS-21: Managing Multiple Sites Part Time: Replication & OpenEdge ® Management Case Study Brian Bowman Sr Solution Engineer

2. © 2008 Progress Software Corporation2 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study Try This – watch the screen carefully…

3. © 2008 Progress Software Corporation3 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study What were you watching?  What color is the clock?  What shape is the clock moving in?  How many balloons were there?  What did you see from France?

4. © 2008 Progress Software Corporation4 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study Now – a bit slower…

5. © 2008 Progress Software Corporation5 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study What if you could do this?

6. © 2008 Progress Software Corporation6 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study Or this?

7. © 2008 Progress Software Corporation7 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study Agenda  Company Overview  Business Problems IT Faced  OE Replication Overview  OE Management Overview  Challenges & Successes  Wrap-up & Questions

8. © 2008 Progress Software Corporation8 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study Company Overview  Privately held company  Custom built application (mostly)  Currently between 800 & 1,000 users (CAGR: 25%)  One of the US’s largest technology distribution companies  First company to distribute Color TV Home PC Gaming system

9. © 2008 Progress Software Corporation9 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study Systems Overview  Windows-based servers  Windows GUI application  8 distribution sites (with application) Across North America  Corporate office does all reporting  One DBA

10. © 2008 Progress Software Corporation10 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study Technology Overview  OpenEdge 10.1B  Approx. 50 developers in house  VMware used extensively at corporate  Peak AI updates: 15K blocks / Hour  256K lines between sites and corporate PSDN Whitepaper: Determining Fathom Replication Network Bandwidth

11. © 2008 Progress Software Corporation11 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study Distribution Center Corporate Office Technology Picture DB- Corp DB Reporting Client Customer Service, Order Entry Client Network Security System

12. © 2008 Progress Software Corporation12 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study Agenda  Company Overview  Business Problems IT Faced  OE Replication Overview  OE Management Overview  Challenges & Successes  Wrap-up & Questions

13. © 2008 Progress Software Corporation13 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study Business Problems IT Faces  Remote reporting  No local DR solution  24 hour shipping guarantee  One DBA  No remote visibility  Changes happening rapidly

14. © 2008 Progress Software Corporation14 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study Agenda  Company Overview  Business Problems IT Faced  OE Replication Overview  OE Management Overview  Challenges & Successes  Wrap-up & Questions

15. © 2008 Progress Software Corporation15 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study What is OpenEdge Replication?  Automated data replication of your mission critical database to a hot stand-by.  Software that improves application availability with no application changes.

16. © 2008 Progress Software Corporation16 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study Distribution Center Source Targ2 Corporate Office OE Replication Setup DB- Corp Source Reporting Client Customer Service, Order Entry Client, etc. Network DB Targ1 Replication DB- Corp Target

17. © 2008 Progress Software Corporation17 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study Corporate Office Targ1 Corp Source Corp Target Targ1 Dist. Center Src Targ2 OE Replication Completed Picture Dist. Center Src Targ2 Dist. Center Src Targ2 Dist. Center Src Targ2 Dist. Center Src Targ2 Dist. Center Src Targ2 Dist. Center Src Targ2 Dist. Center Src Targ2

18. © 2008 Progress Software Corporation18 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study Affect on Network Bandwidth

19. © 2008 Progress Software Corporation19 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study OE Replication – Solving Business Problems  Remote reporting - OpenEdge Replication  No Local DR solution - OpenEdge Replication  24 hour shipping guarantee – OpenEdge Replication  One DBA  No remote visibility  Changes happening rapidly

20. © 2008 Progress Software Corporation20 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study OE Replication – Solving Business Problems  Remote reporting - OpenEdge Replication  No Local DR solution - OpenEdge Replication  24 hour shipping guarantee – OpenEdge Replication  One DBA  No remote visibility  Changes happening rapidly

21. © 2008 Progress Software Corporation21 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study Agenda  Company Overview  Business Problems IT Faced  OE Replication Overview  OE Management Overview  Challenges & Successes  Wrap-up & Questions

22. © 2008 Progress Software Corporation22 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study OpenEdge Management

23. © 2008 Progress Software Corporation23 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study Dist. Center Source Targ2 Corporate Office OE Management Setup Corp Source Network DB Targ1 Corp Target Trend DB OpenEdge Management Console AdminServerAdminServer

24. © 2008 Progress Software Corporation24 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study Corporate Office Corp Source Corp Target OE Management Completed Picture Dist. Center Source Targ2 AdmSrvAdmSrv OpenEdge Management Console Dist. Center Source Targ2 AdmSrvAdmSrv Dist. Center Source Targ2 AdmSrvAdmSrv Dist. Center Source Targ2 AdmSrvAdmSrv Dist. Center Source Targ2 AdmSrvAdmSrv Dist. Center Source Targ2 AdmSrvAdmSrv Dist. Center Source Targ2 AdmSrvAdmSrv Dist. Center Source Targ2 AdmSrvAdmSrv

25. © 2008 Progress Software Corporation25 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study OE Management - Solving Business Problems  Remote reporting - OpenEdge Replication  No Local DR solution - OpenEdge Replication  24 hour shipping guarantee – OpenEdge Replication  One DBA – OpenEdge Management  No remote visibility – OpenEdge Management  Changes happening rapidly – OpenEdge Management

26. © 2008 Progress Software Corporation26 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study Agenda  Company Overview  Business Problems IT Faced  OE Replication Overview  OE Management Overview  Challenges & Successes  Wrap-up & Questions

27. © 2008 Progress Software Corporation27 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study Challenges Faced in the Implementation 1.Bandwidth 256K lines between sites and corporate Video Surveillance shares the same line… 2.Backup transfers (California – Pennsylvania) Backup is only available via overnight currier… 3.Logistics 8 sites plus corporate Very little down time available Different sites on different releases

28. © 2008 Progress Software Corporation28 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study OpenEdge Replication Network Requirements Calculations  After Image Volume: 10,000 8K AI blocks / Hr (81 megabytes) + 50% safety factor (123 megabytes) 2 megabytes / minute  36K / Second Roughly 14% of network bandwidth required Network overhead Security cameras OpenEdge Replication OpenEdge Management

29. © 2008 Progress Software Corporation29 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study Successes in the Implementation  Proof of Concept enforced the value of Replication for Performance and HA  OpenEdge Management Up and running in less than one week  OpenEdge Replication Up and running within the same week –all but 3 sites (HW Problems)

30. © 2008 Progress Software Corporation30 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study Wrap-up  OpenEdge Replication and Management helped solve business problems!  Tools provided the ability to do more with the same resources  Remote Management is critical in today’s business

31. © 2008 Progress Software Corporation31 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study Questions ?

32. © 2008 Progress Software Corporation32 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study Thank You

33. © 2008 Progress Software Corporation33 OPS-21: Managing multiple sites part time: Replication & OpenEdge Management Case Study