1. Session 91 Community basic elements and characteristics Local Government Business Sector University/College Infrastructure Public Safety NGOs Community-Based Organizations

2. Session 92 Nature of Problem Natural disasters Technological hazards Human-induced hazards

3. Session 93 Scope of the Problem Population issues Business sector issues Community issues History of Disaster Events

4. Session 94 Disaster Costs Direct Costs Indirect Costs Small Business Losses Economic Losses Strategic Context

5. Session 95 Examples of disaster preparedness in the United States Civil Defense The Family Preparedness Program FEMA’s Training and Exercise Programs

6. Session 96 Current disaster preparedness campaigns FEMA’s “Are You Ready?” Campaign American Red Cross “Together We Prepare” Campaign

7. Session 97 Shift in Focus Response emphasis Hazard Risk Management emphasis Current Status

8. Session 98 Objectives Potential objectives How to define objectives

9. Session 99 Measures of Effectiveness Stakeholder involvement Government and public priority Change in behavior Funding Levels Implementation Actions

10. Session 910 Hazards Risk Management Model Establish context Risk Identification Analyze Risks Evaluate Risks Mitigate Risks Communicate and Consult Monitor and Evaluate

11. Session 911 The Eleven “C’s” of Community Disaster Education Community-Focus Cost-Effective Concise Clear Messages Common Language

12. Session 912 The Eleven “C’s” (Cont) Consistent Messages Coalitions Compel Action Continuous Repetition and Reinforcement of Messages Children Conversation