1. Decisions, Decisions, Decisions For FREE or For CHARGE?

2. Deciding factors: As a Rule of Thumb If FREE, you will need to verify user’s HOME CAMPUS If CHARGE (Paid), verify Deposit Account

3. Steps for RDS Staff After receiving email report: Print new requests Separate book and article requests NO CHANGE

4. RDS Staff: Further separate FREE and for CHARGE Requests NEW STEP

5. FEE / CHARGE / PAID What to Look for? Verify that there is a Deposit Account number on the Request form Verify if the Pickup/Delivery is on the SAME campus as SERVICE Library

6. In other words: Pickup/Delivery Location PAID (Charge) See Deposit Account # If pickup location is YOUR Library or Another Library on the SAME campus

7. PAID: Sample Request Request ID: REQ-1186 Status: RU-IN-PROCESS Date Placed: 4/19/2004 Date Modified: 4/21/2004 Reply Date: 4/21/2004 Date Viewed: 4/21/2004 Origin Library: Alcohol Service Library: Physics User ID: NITASchool Code:11-COOK User Name: NITA PO or Dept: CPO 2345 Bldg: Cook Campus Campus: Cook Campus Email: testemail@camden.rutgers.edu Title: Applied Physics Letters… REQUEST INFORMATION: Pickup/Delivery: CHANG Journal Volume: 69 Article Author: Anyone Article Title: anything Pages: 50-70 Deposit Account No: 56788888 NB/Piscataway Campus User’s home Campus is also NB/P

8. Request ID: REQ-1186 Status: RU-A-PAID Date Placed: 4/19/2004 Date Modified: 4/21/2004 Reply Date: 4/21/2004 Date Viewed: 4/21/2004 Origin Library: Alcohol Service Library: Physics User ID: NITA School Code:11-COOK User Name: NITA PO or Dept: CPO 2345 Bldg: Cook Campus Campus: Cook Campus Email: testemail@camden.rutgers.edutestemail@camden.rutgers.edu Title: Applied Physics Letters… REQUEST INFORMATION: Pickup/Delivery: CHANG Journal Volume: 69 Article Author: Anyone Article Title: anything Pages: 50-70 Deposit Account No: 56788888 Status = RU-A-PAID Reply: Your article will be posted on the web shortly. You will receive an email notice with instructions for receiving it when it becomes available. If you have any questions about this service, please read our Web Delivery FAQ at: http://www.libraries.rutgers.edu/rul.lib_servs/web_doc_faq.shtml Status changed to RU-A-PAID and reply message updated. NB/ Piscataway Library

9. For PAID Requests Include request page with article Make sure that “PAID” is written on the top of the request form Stamp the request page with Copy Right notice stamp Mail to Alex-Imaging Services or Ariel to the three Posting Stations

10. What to Look for when Deciding “FREE” If Pickup location is on ANOTHER campus Free (no charge) Service Library & Pickup Library on two different campuses Verify Affiliation

11. FREE: Verify User’s HOME campus  Verify the following information:  School code  Address: PO Box/Dept  Email address (if applicable) These are included on the new request printouts.

12. In other words: FREE  When delivered among the three RU campuses:  Camden  New Brunswick/Piscataway  Newark

13. FREE: Sample Request Request ID: REQ-1180 Status: RU-IN-PROCESS Date Placed: 4/19/2004 Date Modified: 4/21/2004 Reply Date: 4/21/2004 Date Viewed: 4/21/2004 Origin Library: Alcohol Service Library: Math User ID: NITASchool Code:50-CAMA&S User Name: NITA PO or Dept: Robeson Library Bldg: Camden Campus Campus: Camden Campus Email: testemail@camden.rutgers.edu Title: Journal of hydrologic engineering… REQUEST INFORMATION: Pickup/Delivery: CAMDEN Journal Volume: 3 Article Author: Joe Smith Article Title: new article Pages: 35-56 Verifying school code, address & pickup = User’s home Campus NB/Piscataway Campus Camden Campus

14. Next step: Make photocopy of article requested Modify request status in Workflows to RU-A-FILD

15. Change status in Workflows Request ID: REQ-1180 Status: RU-A-FILD Date Placed: 4/19/2004 Date Modified: 4/21/2004 Reply Date: 4/21/2004 Date Viewed: 4/21/2004 Origin Library: Alcohol Service Library: Math User ID: NITA School Code:50-CAMA&S User Name: NITA PO or Dept: Robeson Library Bldg: Camden Campus Campus: Camden Campus Email: testemail@camden.rutgers.edu Title: Journal of hydrologic engineering… REQUEST INFORMATION: Pickup/Delivery: CAMDEN Journal Volume: 3 Article Author: Joe Smith Article Title: new article Pages: 35-56 Reply: Your article will be posted on the web shortly. You will receive an email notice with instructions for retrieving it when it becomes available. If you have any questions about this service, please read out Web Delivery FAQ at:http://www.libraries.rutgers.edu/rul/… These are the only 2 fields that need to be changed in Workflows

16. FREE: Libraries without Scanners Stamp the request page with Copy Right notice stamp Include the original request page Place article in campus envelope Mail to Alex-Imaging Services

17. PAID: Libraries without Scanners Include request page with article Make sure that “PAID” is written on the top of the request form Stamp the request page with Copy Right notice stamp Place article in campus envelope Mail to Alex-Imaging Services