1. Ch-Ch-Ch-Changes: Making Change Happen Eric Phelps Director, Grinspoon Institute for Jewish Philanthropy Change is one thing; evolution is another Anonymous

2. A) Grab Tab – Click double-arrows to open/close Control Panel. Click square to toggle Viewer Window between full screen/window mode. Click mic icon to mute/unmute your audio. B) Audio Pane – Select audio format. Click Audio Setup to test Speakers & Mic. C) Questions Pane – Attendees can submit questions and review answers. D) Type your question and click Send to submit it to the organizer.

3. Interacting with Presenters & Participants During the Session Ask Questions Share Your Experiences Use the Questions Log to post questions throughout the session. After the Session Please find all materials from this session (including a recording of the presentation) on our Webinar page at http://webinar.gijptech.org http://webinar.gijptech.org

4. God grant me the serenity to accept the things I cannot change, the courage to change the things I can and the wisdom to know the difference. The Serenity Trap

5. Change Realities 70% of all organizational change efforts fail within one year Every “unchangeable” system, behavior or organization has changed

6. Change Myths Myth: The KEY to change is: Cultural shift The “Right Diet” for me Strict adherence to policy A dynamic leader The real KEY? Change in Group BEHAVIOR

7. “Once you’re a pickle, you can never be a cucumber” - Unknown

8. Create a Vision for Change Make The Undesirable Desirable Find Strength in Numbers Surpass Your Limits Design Rewards & Demand Accountability Change The Environment/Culture The Six Steps to Making Change Happen

9. Where there is no vision, the people perish Proverbs 29:18 Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment

10. Simple Unexpected Concrete Credible Emotional Stories Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment Develop a Plan for Change

11. Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment Develop a Plan for Change SUCCESs!

12. Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment If you can’t change your fate, change your attitude Amy Tan

13. Communicate the Change Vision Common Error: Under-communicating the vision by a factor of 10 (or 100, or 1,000) Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment

14. Establish A Sense of Urgency Use Graphics Show What Will Happen If You Do Nothing Common Error: Allowing too much complacency Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment

15. Tell a Great story, AND Tell the Whole Story Common Error: Too much “Happy Talk” Demonstrate the Expected Positive Outcomes Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment

16. Teamwork is… the fuel that allows common people to attain uncommon results Anonymous Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment

17. Create a Guiding Coalition Common Error: Coalition is not inclusive (Ex: Skunkworks) Common Error: Coalition members are not powerful Harness Peer Pressure Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment

18. Include Differing Viewpoints…but Avoid “Snakes” & “Eagles” Common Error: Too many “Devil’s Advocates” Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment

19. It’s a funny thing. The more I practice, the luckier I get. Arnold Palmer Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment

20. Use “Deliberate Practice” (Anders Ericsson) Designed to improve performance Constant feedback (coaching) It is mentally demanding Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment

21. Work incrementally Common Error: Too much change all at once Reward Personal Mastery Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment

22. I think Employee-of-the-Month is a good example of when a person can be a winner and a loser at the same time. Demetri Martin Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment

23. Connect to Personal Values Choose Extrinsic rewards THIRD Example: Teacher Incentive Pay Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment

24. Reward Vital Behavior Change, Not Just Results Generate Short-term Wins Common Error: Failure to create interim success Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment

25. Discipline is not the enemy of enthusiasm Joe Clark, Principal of Eastside High School – Paterson, NJ (Basis of movie “Lean on Me”) Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment

26. Consolidate Gain to Produce More Change Common Error: Declaring victory too soon Hire, promote and retain people who support change efforts Revisit the project periodically Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment

27. Connect behavior changes with success Common Error: Neglecting to anchor changes in organizational culture Ensure leadership development and succession Reinforce Change Vision Through Symbols Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment

28. Create a Vision for Change Make The Undesirable Desirable Find Strength in Numbers Surpass Your Limits Design Rewards & Demand Accountability Change The Environment/Culture The Six Steps to Making Change Happen

29. Making Change Happen at Camp

30. Questions?

31. For Further Reading: Influencer: The Power to Change Anything by Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan and Al Switzler Leading Change by John P. Kotter Made to Stick by Chip & Dan Heath Talent is Overrated: What Really Separates World- Class Performance From Everybody Else by Geoff Colvin

32. Show and Tell: Successful Camp Visits for Donors and Prospects To Register, visit: http://register.gijptech.orghttp://register.gijptech.org Tuesday, April 27 1 PM EST