1. HEALTH MATTERS NOW Awareness campaign by:  Des Collines Health Foundation  CSSS des Collines  Comité des usagers du CSSSC

2. The Business Plan 2014 Approved by the Board of the CSSS des Collines in August, 2011

3. Business plan background Under-financing recognized by the Agence Our dilemma: to expand or perish… Plan approved by the Board in 2011 Received support from all MRC mayors 5 meetings with Minister to validate the plan; received his go-ahead in Sept. 2012 Previous government: no interest …

4. The CSSS des Collines area 4

5. Our population Younger that the Quebec average More affluent High % of English-speakers in West and North Close proximity to health facilities in Gatineau and Ottawa Chelsea and Cantley: closer to Gatineau than Wakefield 5

6. Population growth by 2015 + 7%, twice the average growth rate in Québec 36,500 by 2015 6

7. Population growth by 2015 + 43% more seniors aged 65 and over, twice the Quebec average Need to plan health and social services accordingly 7

8. Demographic projections 8

9. Volume of health services use on the rise (2013) At the Hospital  715 hospitalizations  40% of users outside territory  23,000 emergency visits, 41% from Gatineau and 8% from North Wakefield At CLSCs  8,700 individual users  12% from outside our territory In Nursing Home  42 beds in our area, 20 earmarked in Gatineau for our use  20 places in family type resources  15 places in intermediate resources 9

10. Volume of health services use rising everywhere 10

11. Needs projections 11

12. Emergency visits in Wakefield, 12

13. Health resources of the CSSS des Collines 282 employees 80 nursing and cardio-respiratory staff 82 staff in paratechnical services and trades 47 personnel staff, technical and admin professionals 52 health technicians and health and social services professionals 21 senior non-unionized staff 26 doctors Annual budget of $20 million 13

14. Conclusion A young and relatively well-to-do population with growing health and social services needs; Demographics that point to significant needs by 2015, due to an ageing population; Increased volumes in the past and projected higher needs by 2015; Therefore, will need more human resources and more space to provide the services; Need to retain our current resources by adding more staff for the future. 14

15. Our objectives Improve local access to quality health services; Increase our autonomy in our area by providing health services to our population; Develop high-tech facilities similar to other CSSS in the Outaouais, to promote our self-sufficiency; Increase our capability to respond to the growing health needs of our population throughout the area, in short-stay and at the emergency. 15

16. Business plan proposal Build a new emergency at the Hospital; Dedicate new space for a full-service high-tech emergency and external clinics ; Build 2 new 40-bed nursing homes; ideally in Chelsea and … Enhance CLSC services (FMG and IPS); Complete range of diagnostics capable of responding to complex cases in emergency and in external clinics  Onsite Laboratory  Radiology  Medical imaging: including scan, ultrasound and echography 16

17. Doing all we can… The CSSSC is facing a $1 million budget deficit Budget cuts totalled $754 000 in past 4 years Overflow at emergency exceeds our human resources capabilities Wait times for community services are rising as no additional resources have been added in 10 years More that 4120 residents without a family doctor Too few nurses and social workers to meet demand:  Increase in demand for elder care  26% growth amongst youth in our schools since 2010  142% increase in youth with physical disabilities since 2008  164% increase in demand for mental health services since 2008  11% growth in birth rate since 2006 … 17

18. DES COLLINES HEALTH FOUNDATION

19. Mission of the Foundation Fundraise Solicit and accept donations Manage and allocate these funds to the CSSS Des Collines to improve the quality of care and wellbeing of the people it serves 19

20. Background Founded in 1991: Foundation of the Gatineau Memorial Hospital Center Changed in 2006: Des Collines Health Foundation  Wakefield Memorial Hospital  CHSLC de Masham  CLSC de Val des Monts Cantley Chelsea LaPêche 20

21. Our 120 volunteers 21

22. Our fundraising activities Arthur Brown Memorial Golf Tournament Garden Party Wakefield Craft Fair Christmas Appeal Campaign Valentines Breakfast at the Valley Resto 22

23. Grants to the CSSS: $100,000 annually 23

24. Innovative Project: Condo Purchase For visiting physicians and student doctors 20 since January 2013 24

25. 25 How to donate:  By telephone  By mail  By fax  By email  Online Thank you for making a difference

26. AWARENESS CAMPAIGN Improving Services at the Wakefield Memorial Hospital Emergency and in the Des Collines Community

27. Awareness Campaign Community mobilization  Meetings throughout the MRC Des Collines to pass the message and garner support Cantley: April 29 Chelsea: April 30 Masham: May 2 Val des Monts: May 12 Wakefield: May 14 27 Improving Services at the Wakefield Memorial Hospital Emergency and in the Des Collines Community

28. Awareness Campaign What you can do  Sign a paper copy of the petition or  Sign an online petition, National Assembly  Sign a post card addressed to the Premier  Pass the word on to your family, friends and neighbours 28

29. Awareness campaign 29

30. Awareness campaign Online petition – Go to: http://www.assnat.qc.ca/en/exprimez-votre- opinion/petition/signer-petition/index.html http://www.assnat.qc.ca/en/exprimez-votre- opinion/petition/signer-petition/index.html 30 Improving Services at the Wakefield Memorial Hospital Emergency and in the Des Collines Community