1. Workforce Update Mike Burgess Wednesday, 08 November 2011

2.  Workforce Planning Process 2011  Workforce Assurance Process and Patient Safety  Data Quality and new measures going forward with NHS IC / Woven  eWIN updates and exciting new developments  Health Visitors – trajectories and data quality

3.  Demand spreadsheets and narratives coming in  Still a few stragglers  Information shared with the modernisation hub  Deep dive discussions in place  Pulling together the analysis to feed into the Education Commissioning Plans for 2011/12 with Universities  Intelligence and information to be shared with applicable and appropriate networks  Stage 2 of the plans due 30.11.2011 ----------------------------------------------------------------------------------- Any issues? Any challenges Happy to discuss – email or call Do you need any more details?

4. Workforce Assurance Patient Safety

5. Information shared  Workforce assurance links shared with Plans  Workforce assurance framework on eWIN tool box  Building on good practice from across the region and NHS England  Case studies and best practice imminent (volunteers) Trust Assurance  Are plans assured at provider / trust level?  What operational assurance and patient safety systems?  Are the Medical Director and Director of Nursing signing off workforce plans?  Is the Chief Executive signing Off

6. Developments Developing on-line tool and trigger metrics to assure plans? Who would like to be involved? – volunteers? What methodologies would you like to use? The NHS NW has to respond to Key Lines of Enquiry (KLOEs) from the Department

7. 5. External Input CQC Monitor Others What processes are in place?

8. Data Quality

9. Why data quality? Monitoring data quality via Woven Updating eWIN reporting Ways NHS NW are working to improve data quality Finance information on eWIN? Health Visitors

10.  Why is data quality important?  What is your data used for?  What impact does this use have on decision making?  For example, data is used to populate current position of workforce and forecast future workforce  What impact would incorrect data have?  Ensuring accuracy minimising risk in data modelling and mapping  Ensuring accuracy provides confidence in robust data and consequent decision making  Ensuring accuracy enables accurate reporting

11. In the new WOVEN report, the North West has moved up from fourth place to second place in October SOURCE: NHS IC WOVEN Pilot Data Quality Report TIME FRAME: As at 03rd Oct 2011 MEASURE: Data Quality Rank WOVEN report live from August 2011

12. SOURCE: NHS IC WOVEN Pilot Data Quality Report TIME FRAME: As at 03rd Oct 2011 MEASURE: Sum of error count across organisations

13. North West national ranking of priority areas 33.1 & 40.1 are new priority areas due to the increase in error counts

14. 30.1 Destination on leaving is blank  High error count; important data in current climate  Error count flat-lined  Error count has decreased by 0.2% since last month 33.1 Destination on leaving NHS organisation is blank  Original error count low but increasing month on month  Important data in current climate

15. 7.1Ethnic origin is blank  Error count decreased to Aug-11  Error count decreased by -11.4% since last month 16.1Religious Belief is blank  High error count  Error count decreased by -7.7% since last month 31.1Sexual orientation is blank  High error count  Error count decreased by 10.2% since last month 19.1Disability is blank  High error count  Error count decreased by -7.9% since last month

16. Staff group is N&M but grade is lower than AFC band 5  Relatively low error count, but priority area for validating data e.g. qualified N&M workforce by band  Improved ranking from 6 to 5 nationally, still can be improved  Error count has slightly decreased since last month by -2.0% Qualified N&M occupation code but grade is lower than AFC band 5  Relatively low error count, but priority area for validating data e.g. qualified N&M workforce by band  Significantly improved ranking from 8 to 3 nationally  Error count has decreased since last month by -4.6%

17. Medical and dental coding not correlating to staff groups  Relatively low error count, but priority area for validating data  General improvement in ranking bar 9.5  Significant improvement in 9.3 and 9.4 at -96.0% and 90.4% respectively  9.5 flat-lined error counts

18. Area of work is blank  High error count  Very poorly ranked, 8 nationally  Error count has decreased since last month by -10.2%  High priority for accurate reporting of workforce in specific areas, e.g. occupational health workforce, oncology workforce

19. Recruitment Source is Blank  High error count  Ranked 4 nationally  Error count has decreased since last month by -6.2%

21. Future View  Trust ranking reporting final score and metric error count  Regional and national ranking  Monitoring trust final score over time against NW average and selected trusts  SHA ranking  Importance to bring up region’s data quality to enable intelligent benchmarking Temporary Reports  Sourced from Woven  Excel file modelled on new reports  Regional and national ranking

22.  Data quality steering group set up to encourage the improvement of ESR data quality in the North West NHS community and identify measures for reporting DQ on eWIN  Trust feedback has been sought to identify issues effecting data quality e.g. TCS, capacity  eWIN forum topic  Raise awareness  Deputy HRD networks  ESR Workforce Management SIG  Workforce Planners meetings

23.  Pay-bill  Ledger  Downloadable tools

24. Key priority for government National increase 4200 FTE by 2015 DH Implementation Plan published Feb 11 North West will grow to 1808 FTE by 2015 PCT cluster allocations based on weighted capitation and deprivation. Monitoring against this plan will take place

25. Regional data cleansing exercise for Health Visitors Letters sent out from Dr Ann Hoskins/Jane Cummings to CE’s of all Health Visiting providers. All organisations have been formally requested to review ESR data for Health Visitors. Deadline: 30 th November Send confirmation of completion to Mike.Burgess@northwest.nhs.uk

26. Band 5 Health Visitors progress Reduced from 73.1 FTE (5.3% of workforce) in May-10 to 42.8 (3.2% of the workforce) as at Aug-11. Well done! Using the DoH guidance, please continue to cleanse all Health Visitor records Official Guidance on eWIN http://www.ewin.northwest.nhs.uk/knowledge/resource/424

27.  Definition: “An employee who holds a qualification as a Registered Health Visitor and who occupies a post where such a qualification is a requirement.” Occ Code: N3H Not below Agenda for Change Band 6 Holds Registered Health Visitor Qualification Managers (not involved in clinical work) – G Matrix Learners – P Matrix