1. The Excellence Factor: Finding the Leader Inside You David E. Dise, CPPO 2005 VAGP Spring Conference Fairfax, Virginia

2. Leaders or Managers? Management Assures programs and objectives are implemented Leadership Casts vision and motivates people to achieve it “People don’t want to be managed. They want to be lead. Whoever heard of a world manager?” – Richard Kerr, United Technologies Corp, Bits and Pieces, March 1990

3. Leadership Facts Fact #1 Everything rises and falls on leadership “Ninety-nine percent of all employees want to do a good job. How they perform is simply a reflection of the one for whom they work.” – President, Hyatt Hotels

4. Leadership Facts Fact #2 Leadership is developed… not discovered

5. Levels of Leadership John Maxwell’s 4 leadership categories: 1.The Leading Leader 2.The Learned Leader 3.The Latent Leader 4.The Limited Leader

6. Maxwell’s 4 Phases of Leadership Growth I don’t know what I don’t know I go because of what I know I know what I don’t know I grow and know and it starts to show INEFFECTIVEEFFECTIVE AWARE UNAWARE

7. Leadership Facts Fact #3 Leadership is developed daily… but not in a day “Champions don’t become champions in the ring; they are merely recognized there.” – Old boxing analogy

8. What makes a Leader? U.S. Army 11 Leadership Principles 1.Be tactically and technically proficient 2.Know yourself and seek self-improvement 3.Know your soldiers and look out for their welfare 4.Keep your soldiers informed 5.Set the example 6.Ensure the task is understood, supervised and accomplished 7.Train your soldiers as a team 8.Make sound and timely decisions 9.Develop a sense of responsibility in your subordinates 10.Employ your unit in accordance with its capabilities 11.Seek responsibility and take responsibility for your actions

9. Building Blocks of Leadership Influence Priorities Integrity Change Self-discipline Vision People

10. What is leadership? Influence “What is leadership? Remove for a moment the moral issues behind it and there is only one definition: Leadership is the ability to obtain followers.” -James Georges, Par Training Corporation, in Executive Communications Magazine

11. The Rules of Influence 1.Everyone influences someone 2.We never know the extent of our influence 3.The best investment in the future is proper influence today 4.Influence is a skill that can be developed

12. Maxwell’s 5 Levels of Leadership POSITION PERMISSION PRODUCTION PEOPLE PERSONHOOD

13. POSITION PERMISSION PRODUCTION PEOPLE PERSONHOOD Insights on the 5 Levels 1.The higher you go, the longer it takes 2.The higher you go, the greater commitment 3.The higher you go, the easier it is to lead 4.The higher you go, the greater the growth 5.You never leave the base level

14. The key to leadership Priorities Success is the “progressive realization of a predetermined goal.”

15. Prioritizing Principles 1.Priorities never stay put 2.You can’t overestimate the unimportance of practically everything 3.The good is the enemy of the best 4.You can’t have it all 5.Too many priorities paralyze 6.First things first 7.Deadlines and emergencies force us to prioritize

16. The Prime Ingredient Integrity “The first key to greatness, is to be in reality what we appear to be.” – Socrates

17. Integrity Principles  Integrity builds trust  Integrity has high influence value  Integrity promotes high standards  Integrity results in a solid reputation, not just an image  Integrity means applying it to yourself before others  Integrity is credibility  Integrity is hard-won

18. Leadership Facts Fact #4 We teach what we know; we reproduce what we are …like begets like

19. The ultimate test of Leadership Change “If you want to lead, you must change…if you want to continue to lead, you must continue to change.” – Howard Hendricks

20. Leadership Hindrances 1.Poor understanding of people 2.Lack of imagination 3.Personal problems 4.Passing the buck 5.Feeling secure and satisfied 6.Not organized 7.Flying into rages 8.Risk averse 9.Insecure and defensive 10.Inflexible 11.No team spirit 12.Fighting change

21. People resist change when…  it isn’t self-initiated  the routine is disrupted  it creates fear of the unknown  the reason for it is unclear  fear of failure exists  the rewards don’t match the effort  negativity and narrow-mindedness prevail  the leader isn’t respected  the leader succumbs to personal criticism  the result is personal loss  traditionalism rules

22. Creating a climate for change Develop trust Lead by example Understand the organization Solicit the support of “influencers” Emphasize the benefits Create ownership

23. The leader’s greatest asset People “No man will make a great leader who wants to do it all himself, or to get credit for doing it.” – Andrew Carnegie “It’s amazing what you can get accomplished when you don’t care who gets the credit.” – Harry Truman

24. On leading people… Two types of leaders; Leaders who influence others to follow only Leaders who influence others to lead others Leaders must: Place a value on people (attitude) Have a commitment to people (time/priority) Possess integrity with people (character) Present a standard for people (vision) Be able to influence people (skill/maturity)

25. On leading people… Successful leaders… admit their mistakes and accept the consequences are able to get along with a wide variety of people have strong interpersonal skills, sensitivity to others and tact are calm and confident, rather than moody and volatile “Leaders are not necessarily those who do great things; leaders are those who help their people do great things.” – Ronald Reagan

26. The indispensable quality Vision “Where there is no vision, the people perish…” (Proverbs 28:19)

27. Vision vs. Self-Interest The two undisputable laws of leadership 1.Never tell anyone everything you know.

28. Leadership Facts Fact #5 Leaders who effectively communicate goals to their followers achieve more than those who don’t.

29. Vision Levels Wanderer Follower Achiever Leader

30. Vision Principles Credibility… of vision and leader are inseparable Acceptance… is determined by timing of its presentation Value… is determined by its energy and direction Evaluation… is determined by the people’s commitment to it Success… depends on ownership by the leader and people

31. The price of leadership Self-discipline “ If leaders are to be successful, they must first lead themselves.” – John Maxwell

32. On developing discipline… 1.Start with yourself 2.Start early 3.Start small 4.Start now  Embrace Responsibility For who you are For what you do For what you’re given For those you lead

33. On developing discipline… 1.Start with yourself 2.Start early 3.Start small 4.Start now  Embrace Responsibility  Accept Accountability Walk the talk Do what you say Be honest Prefer others Be transparent

34. What makes a leader? Leaders have vision and work to make it a reality Leaders motivate others to achieve the vision Leaders make a difference Leaders bring improvement Leaders are risk-takers Leaders embrace change Leaders learn from mistakes

35. Leaders are Models  Leaders create a standard of excellence and follow it  Leaders create opportunities for progress and success  Leaders model the values they seek others to embrace

36. Leaders Encourage  Leaders recognize individual contributions  Leaders focus on the team as well as the individual  Leaders communicate consistently and effectively  Leaders provide edifying feedback

37. Leaders Impart Vision  Leaders truly believe they can make a difference  Leaders maintain a commitment to the vision and attitude  Leaders inspire others to commit to a common vision

38. Leaders Enable Others  Leaders develop relationships based on trust  Leaders build effective teams  Leaders create an atmosphere of mutual respect  Leaders empower others to lead

39. How do you maximize your leadership potential?  Value excellence  Pay attention to detail  Possess strong ethics and integrity  Value people  Expend the extra effort  Be consistent  Never stop improving

40. The Excellence Factor: Finding the Leader Inside You David E. Dise, CPPO 2005 VAGP Spring Conference Fairfax, Virginia