1. Welcoming, relevant, worthwhile are we? John Pullinger 7 October 2010

2. Welcoming?

3. Worthwhile?

4. Relevant?

5. Welcoming, relevant, worthwhile: what do the public think?

6. House of Commons Reform Committee report Rebuilding the House: “ The primary focus of the House’s overall agenda for engagement with the public must now be shifted beyond the giving of information towards actively assisting the achievement of a greater degree of participation” Make it much easier for people to engage: go to them rather than expect them to come to us

7. Use the web creatively

8. Go to where people are

9. Engage through people’s own interests

10. Prioritise young people

11. Learn from each other