1. It’s Not My Job…..But It Is!

2. Asking the Hard Questions Have we become complacent? Have we sold NARFE as worthwhile to join? Does our structure encourage new members? Have we provided what is needed to sustain membership? Have we encourage and developed new leaders? Is what we are doing important?Is what we are doing important?

3. Team Building

4. Recruit capable people Clear expectations and time required –Don’t over/under sell the time –Be realistic Adequate information and help available Make meetings worthwhile & well planned

5. Team Building Become prepared and knowledgeable Provide training in the job –Use the www.NARFEWA.net web sitewww.NARFEWA.net Plan for the unexpected Form & use committees and task forces

6. Responsibility, Cooperation & Coordination

7. Minimal Standards of the Team Show up at meetings & on time Return calls and emails in a timely manner Complete tasking or assignment Let people learn from their mistakes Give POSITIVE criticism Don’t make all the decisions yourself Be flexible

8. Cooperation Working together for a common goal or purpose Accomplished by: –active listening –shared ideas –respecting the point of view of others –not stereotyping the individual or situation –being willing to change or compromise

9. Coordination Determine who is responsible for coordination Learn to delegate –Communicate the task –Furnish context for the task –Determine standards –Grant authority –Provide support –Get commitment

10. Planning

11. Keys To Planning Write the plan down and share it Make long and short range plans Include an action plan or step –What is the action –Who is responsible for this action –When is it due –What outcome do we want

12. Communication

13. Successful Communication Actively listen Think things through carefully Come directly to the point Do not exaggerate Above all else ……share with everyone involved

14. How we communicate

15. NARFE Reports

16. WE REACHED THE TOP BECAUSE IT IS OUR JOB!!!