1. Microsoft ® Exchange Online Voicemail with Unified Messaging Name Title Microsoft Corporation

2. | Copyright© 2011 Microsoft Corporation Caveats Dates and capabilities are subject to change Not all features are available during beta Some features may require add-on subscriptions Disclaimer This presentation contains preliminary information that may be changed substantially prior to final commercial release of the software described herein. The information contained in this presentation represents the current view of Microsoft Corporation on the issues discussed as of the date of the presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information presented after the date of the presentation. This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this presentation. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this information does not give you any license to these patents, trademarks, copyrights, or other intellectual property. © 2011 Microsoft Corporation. All rights reserved. 2

3. | Copyright© 2011 Microsoft Corporation Read voicemail with Voicemail Preview Create customized greetings and call transfer options Improved caller ID Read voicemail with Voicemail Preview Create customized greetings and call transfer options Improved caller ID Consolidate voicemail onto a single messaging platform Native Message Waiting Indicator announces the arrival of a new voicemail Consolidate voicemail onto a single messaging platform Native Message Waiting Indicator announces the arrival of a new voicemail Manage voicemail and email systems from a single platform Manage UM using scriptable commands and workflows Secure confidential and private voicemail Manage voicemail and email systems from a single platform Manage UM using scriptable commands and workflows Secure confidential and private voicemailITUserOrganization 3

4. | Copyright© 2011 Microsoft Corporation Total Cost of Ownership Decreases “With the Microsoft vision utilizing a single platform for voice, email, IM, and conferencing, Sprint can deploy a true unified communications solution.” Joe Hamblin, Sprint Nextel Sprint expects to see annual benefits of more than U.S.$9.3 million Phased out 18 voicemail systems “Unified Messaging is brilliant. Email and voicemail now comes through the same stream on my desktop. This helps me organize my messages, allowing me to focus on the right thing at the right time.” Philip Mickey, Lifetime Products Lifetime Realizes Benefits of $850,000 with Unified Messaging Completely removed legacy voicemail system “By bringing all of our messaging into the Microsoft environment, we eliminated a lot of time-consuming and expensive cross-training in multiple systems. Everything is in one place, and it all works together by default.” Keith Price, Hoover City Schools Hoover City School saves $150,000 in Maintenance Costs with Unified Messaging Voicemail integrated with existing solution 4

5. | Copyright© 2011 Microsoft Corporation Voicemail in Your Inbox Simplify tasks and reduce administrative costs by consolidating infrastructure and training Expand the reach of Exchange to the telephone to allow “anywhere access” to your inbox, calendar, and contacts “Unified messaging provides opportunities to help our faculty and staff become more mobile and work more flexibly. Employees are no longer bound to just a phone or email to conduct their projects. They have the freedom to work where and when they want.” - James Reed Lead Microsoft Exchange Server Administrator Emory University 5

6. | Copyright© 2011 Microsoft Corporation Similar to UM branch office deployment Customer has on-premises telephony equipment Session Border Controller required on-premises PBX and Office Phones HubT UM CAS MBX PSTN 6

7. | Copyright© 2011 Microsoft Corporation Voicemail Preview Save time and money by triaging voicemail in your inbox by reading the text preview Available in U.S. English, Canadian English, French, Portuguese, Italian, Polish, Spanish 7

8. | Copyright© 2011 Microsoft Corporation Call Answering Rules As simple as email Inbox Rules Provide different menu choices based on the Caller ID 8

9. | Copyright© 2011 Microsoft Corporation Integration with AD RMS and Exchange Unified Messaging Permissions designated by sender (by marking the message as private) or by administrative policy 9

10. | Copyright© 2011 Microsoft Corporation Exchange Online UM supports MWI natively Configure through UM Mailbox Policy Native and fast delivery to phones Also can send SMS to mobile phone with first 160 characters of Voicemail Preview Exchange Online UM servers Gateway & PBX Phone 10

11. | Copyright© 2011 Microsoft Corporation 11

12. | Copyright© 2011 Microsoft Corporation  Fax specification is published and available to all partners who wish to have a first-class integration  TekVizion is the certification partner  Fax specification is published and available to all partners who wish to have a first-class integration  TekVizion is the certification partner  Fax messages appear to the user in a familiar fashion  Administration is done in ECP for provisioning and de- provisioning  Fax messages appear to the user in a familiar fashion  Administration is done in ECP for provisioning and de- provisioning  Partner connections are authenticated by Exchange Online  Choice of hosted or on-premises partners  Partner connections are authenticated by Exchange Online  Choice of hosted or on-premises partners 12

13. | Copyright© 2011 Microsoft Corporation  Catalan  Chinese (Hong Kong)  Chinese (PRC)  Chinese (Taiwan)  Danish  Dutch  English –Australia –Canada –GB –India –United States  Finnish  French –Canada –France  German  Italian  Japanese  Norwegian  Polish  Korean  Portuguese –Brazil –Portugal  Russian  Spanish –Spain –Mexico  Swedish 13

14. | Copyright© 2011 Microsoft Corporation A great replacement for legacy voicemail Deep investments in UM features that will add real benefit to common scenarios Voicemail Preview Call Answering Rules Built-in Message Waiting Indicator Protected Voicemail Access to both Contacts and Groups 26 languages supported 14

15. | Copyright© 2011 Microsoft Corporation © 2011 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. 15

16. | Copyright© 2011 Microsoft Corporation 16

17. | Copyright© 2011 Microsoft Corporation 17