1. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved Project Management Project Specialist #mLearnCon #mLearnCon807 mLearning For C harmin Olion How does mlearning differ from elearning? Tweet your response using the hashtags: #mLearnCon #mLearnCon807 #eLGuild

2. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved Exercise Steps #mLearnCon #mLearnCon807  Assign a letter  Country  Large animal  Color +2 = ___ X3-9 = ___ /3 = ___ +5 = ___ -? = ___

3. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved #mLearnCon #mLearnCon807

4. Execute It! Agenda #mLearnCon #mLearnCon807 June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved 1 2 3 4

5. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved #mLearnCon #mLearnCon807 Objectives Initiate It! Techniques we can use to uncover mobile learning needs and gain buy-in Plan It! Best practices and design considerations for successful implementation Execute It! Technology, platforms, and devices that support mobile design and delivery Manage It! Managing mobile learning projects within scope, on schedule, and within budget

6. #mLearnCon #mLearnCon807 June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved 1 2 3 4

7. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved mLearning Implementation Strategy Exercise #mLearnCon #mLearnCon807 Think about where you want to be. What does mobile “ready” look like to you?

8. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved mLearning Implementation Strategy Exercise #mLearnCon #mLearnCon807 Provide an learning/mlearning inclusive platform for our online courses that provides a seamless learner experience, whether viewed on a pc or mobile device, without compromising integrity or interactivity.

9. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved Initiate It! Assess the feasibility of your idea #mLearnCon #mLearnCon807

10. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved mLearning Implementation Strategy Exercise #mLearnCon #mLearnCon807 Describe the company culture as it relates to mobility: Competencies Access to devices Attitudes toward new technology and new processes Perceived challenges

11. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved #mLearnCon #mLearnCon807 mLearning Implementation Strategy Example A bold, innovative company with a tech savvy audience, many of which use and rely on mobile technology on a daily basis. IT group, and many others throughout the organization are mobile tech savvy 68% of the workforce spends over 50% of their workday outside of the office.

12. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved Why Mobile Learning? #mLearnCon #mLearnCon807 IMMEDIATE access to information ANYWHERE at the time of need (a.k.a ANYTIME) Productivity Sales Mistakes Does the solution align with a business need? Will the solution enhance the learning experience and work performance of my target audience?

13. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved Initiate It! #mLearnCon #mLearnCon807 Understanding CredibilityROI Buy-in Factors

14. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved Initiate It! #mLearnCon #mLearnCon807 Understanding Explain why Need to know info only Show the value CredibilityROI Buy-in Factors

15. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved Initiate It! #mLearnCon #mLearnCon807 Hmm...How can mobile learning add value to my performance support arsenal?

16. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved Initiate It! #mLearnCon #mLearnCon807 Understanding Credibility ROI Compare cost savings Compare time savings Use data Buy-in Factors

17. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved Initiate It! #mLearnCon #mLearnCon807 Understanding Credibility Be sincere & upfront Address all concerns Follow-up promptly ROI Buy-in Factors

18. #mLearnCon #mLearnCon807 June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved 1 2 3 4

19. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved Plan It! Finalize the project goals #mLearnCon #mLearnCon807

20. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved Plan It! Finalize the project goals Plan & assign tasks #mLearnCon #mLearnCon807

21. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved Plan It! Finalize the project goals Plan & assign tasks List the required skills & tools #mLearnCon #mLearnCon807

22. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved Plan It! Finalize the project goals Plan & assign tasks List the required skills & tools List the support materials #mLearnCon #mLearnCon807

23. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved Plan It! Finalize the project goals Plan & assign tasks List the required skills & tools List the support materials Establish Best Practices #mLearnCon #mLearnCon807

24. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved Mobile Gestures Spread Drag Pinch Swipe Tap

25. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved mLearning Implementation Strategy Exercise #mLearnCon #mLearnCon807 Identify what technical skills and technologies you need to make in order to support your strategy.

26. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved #mLearnCon #mLearnCon807 mLearning Implementation Strategy Example Mobile design and development skills Knowledge of how to build animation in Captivate 6 for HTML5 playback Knowledge of how to best design for touch Cross-platform tools, rapid authoring tools, analytics tools Mobile devices for testing

27. Execute It! #mLearnCon #mLearnCon807 June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved 1 2 3 4

28. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved Reiterate goals Finalize next steps Purchase software Execute tasks Secure contractors Develop support materials Beta test Manage It! Execute It!

29. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved Reiterate goals Finalize next steps Purchase software Execute tasks Secure contractors Develop support materials Beta test Manage It! Execute It!

30. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved Reiterate goals Finalize next steps Purchase software Execute tasks Secure contractors Develop support materials Beta test Manage It! Execute It!

31. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved  Was a business need for implementing mLearning established?  Does the solution align with the business need?  Is the design suitable for the way people use mobile devices?  Does the solution support performance?  Is the content within context of the performance needs?  Is the content organized in small chunks?  Is the interface designed for gestural navigation?  Does the solution provide an intuitive and adaptive experience?  Have viable content security solutions been established?  Does the solution have tracking capabilities? 10 Key Questions to Self Check Your mlearning Project #mLearnCon #mLearnCon807 You can use this checklist as a reference tool before and during design, and to conduct a quality assurance evaluation after development.

32. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved Reiterate goals Finalize next steps Purchase software Execute tasks Secure contractors Develop support materials Beta test Manage It! Execute It!

33. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved mLearning Implementation Strategy Exercise #mLearnCon #mLearnCon807 Determine how you will evaluate success.

34. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved #mLearnCon #mLearnCon807 mLearning Implementation Strategy Example Use a scorecard to QA and pilot launch to a small group.

35. Execute It! #mLearnCon #mLearnCon807 June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved 1 2 3 4

36. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved Manage It! #mLearnCon #mLearnCon807 Monitor Evaluate Track Track the progress & provide status updates

37. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved Manage It! #mLearnCon #mLearnCon807 Monitor Evaluate Track Monitor the execution of tasks & manage changes

38. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved Manage It! #mLearnCon #mLearnCon807 Monitor Evaluate Track Evaluate the quality by comparing the actual vs. planned results

39. Execute It! #mLearnCon #mLearnCon807 June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved 1 2 3 4

40. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved Resources #mLearnCon #mLearnCon807 Information sources: The New Workforce Challenge: How Today's Leading Companies Are Adapting For the Future - Andres Hatum Mlearnopedia Upside Learning Rapid Authoring Tools: Adobe Captivate 6 HotLava LMA Enterprise Application / Cross-Platform tools: Phonegap Rhomobile Gaming: Unity3D Analytics: Flurry Analytics

41. June 18 - 20, 2013 San Jose, CA Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast Spotlight Contents © 2013 by Charmin Olion– All Rights Reserved Project Management Project Specialist @cloedm #mLearnCon #mLearnCon807 mLearning For C harmin Olion Please share your biggest take away Complete Session Evaluation