1. September 1, 2009

3. The DC Circulator at a Glance The service of the Circulator is not only to move people, but as a service to market the areas the Circulator serves. System Ridership through FY09: 9,500,860 FY09 Numbers Ridership: 3,131,856 Operating Hours: 126,267 Total Revenue Vehicle Miles: 828,042

4. Circulator Operations 4 year-round routes Georgetown-Union Station Convention Center – Waterfront Woodley Park – Adams Morgan Union Station – Navy Yard 1 seasonal route Smithsonian - National Gallery of Art

5. Route: Operates between Whitehaven St & Wisconsin Ave and Union Station, along Wisconsin Ave, M St, Pennsylvania Ave, K St, and Massachusetts Ave. Stops: 48 Operating Hours: October 1 – September 30 Service TimesHoursDaysDays of WeekHours per busBusesTotal Hours 7am - 9pm14104Saturday-Sunday145612 17,472 7am - 9pm14259Monday - Friday362617 61,642 9pm - midnight3261Sunday - Thursday7833 2,349 9pm - 2am5104Friday - Saturday5203 1,560

6. Route: Operates between O St NW and Water St SW primarily along 9 th St and 7 th St Stops:31 Operating Hours: October 1 – September 30 Service TimesHoursDaysDays of WeekHours per busBusesTotal Hours 7am - 9pm14363Sunday - Saturday50826 30,492

7. Route: Operates between Union Station and the Navy Yard Metro Station along Louisiana Ave NW, Constitution Ave NW, 1 st St, Pennsylvania Ave, 8 th St SE, and M St SE/SW. Stops: 21 Operating Hours: October 1 –September 30 Service TimesHoursDaysDays of WeekHours per busBusesTotal Hours 6am - 7pm13254Monday - Friday33026 19,812 7pm - midnight551Baseball2556 1,530 8am - 7pm1116Baseball1764704 8am -midnight1610Baseball1604640

8. Route: Operates between the Woodley Park – Zoo / Adams Morgan Metro Station and McPherson Square Metro Station primarily along Calvert St, Columbia Rd, and 14 th St NW Stops:15 Operating Hours: October 1 – September 30 Service TimesHoursDaysDays of WeekHours per busBusesTotal Hours 7am - midnight17363Sunday - Saturday61716 37,026 Midnight - 3:30 am3.5104Friday - Saturday3646 2,184

9. Route: Operates in a loop around the National Mall along Independence, 17 th St, Constitution, and 1 st St. Stops: 14 Operating Hours: October 1 – September 30 Seasonal – April to October Service TimesHoursDaysDays of WeekHours per busBusesTotal Hours 10am - 6pm652Saturday - Sunday3124 1,248

10. Important Notes about Service Headways must be maintained at 7 – 11 minutes Union Station is the staging area for Georgetown – Union Station Route Union Station – Navy Yard Route Each year, service may be Increased by up to 20% Decreased by up to 15% Charters Hospitality Training for Operators and Supervisors Specific Operating Procedures Outlined in RFP

11. Holidays Columbus Day10/12/2009Monday Veterans' Day11/11/2009Wednesday Thanksgiving11/26/2009Thursday Christmas*12/25/2009Friday New Year's Day1/1/2010Friday MLK Birthday1/18/2010Monday Presidents' Day2/15/2010Monday Memorial Day5/31/2010Monday Independence Day7/5/2010Monday Labor Day9/6/2010Monday * No Service on Christmas October 1 – September 30

12. Van Hool A300 - 40’ low floor 29 buses total Low sulfur diesel Operated on Georgetown- Union Station, Convention Center-SW Waterfront Van Hool A330 30’ low floor 14 buses total Low sulfur diesel Operated on Union Station- Navy Yard, Woodley Park- Adams Morgan-McPherson Square Metro Station

13. Maintenance and Facilities Buses (including cleaning) Two-way radios & GPS equipment Quality Assurance Preventative Maintenance Maintenance Auditing Fareboxes Bus stops Fuel Potential expansion – 6 buses per year Communication

14. Reporting Vehicle Maintenance Records National Transit Database Reporting Headways Monthly Operations Report Vehicle Statistics Accidents and Incidents Personnel Records

15. Organizational Factors Consistency of Management Training Hospitality Training Substance Testing Performance Management