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A more vibrant, visible and viable community sports enterprise 21 st June 2012 SENscot Glasgow Svend Elkjaer Sports Marketing Network
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provides thoughts, tool and to-dos on how to make sport vibrant through the activities and events sport creates together with its communities visible by engaging and communicating with customers, partners and their communities viable – based on the above sport can generate sustainable income
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Community Sports Enterprise 1.Vision - Strategy 4.For the Community 5. Welcoming 6. Communication (internal & external) 7. Income Generation 2. Leadership 3. Great experiences Community Sports Enterprise... the seven key strands
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4.For the community Community groups Health sector Other clubs/sports Police Fire Service Local businesses Council Schools Housing Association Universities Colleges Community Sports Enterprise
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Shared Value for sports clubs and other activity providers A new kind of partnership, in which both the CSE and the community contribute directly to the strengthening and development of each other
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Create Shared Value What are you providing? Health, social, inclusion, learning What does the community want? Health, social, inclusion, learning
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Create Shared Value What does your CSE want? People with skills, customers, money What can the community provide? People with skills, customers, money
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The 12 steps for creating shared value (1) Be open to new skills, users, members, volunteers and partners
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The 12 steps for creating shared value (2) Discuss and agree what is your purpose
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The 12 steps for creating shared value (3) Be prepared to be challenged
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The 12 steps for creating shared value (4) Do an audit of what you are already doing with/for the community
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The 12 steps for creating shared value (5) Create an inventory of your assets, skills, relationships and expertise
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The 12 steps for creating shared value (6) Draw up a list of your current and potential community partners and their needs
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The 12 steps for creating shared value (7) Identify Connectors both within and outside your CSE People with a special gift for bringing the world together
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The 12 steps for creating shared value (8) Work out how to collaborate with other groups
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The 12 steps for creating shared value (9) Organise the Big Launch
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The 12 steps for creating shared value (10) Take your CSE to your communities: in the park on the beach in the street in the shopping centre in the office Go where people are, engage with them and then welcome them
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The 12 steps for creating shared value (11) Set up a Community Board for your club
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The 12 steps for creating shared value (12) Invite ideas and suggestions, set in action and then follow up
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7. Income Generation Fund-raising is dangerously close to begging Income-generation is providing a service that has value to your customers
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The more you give the more you get… link up with local, dynamic charities: raise profile more people added emotional engagement
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Users/Members… a key source of income Adapt user and membership categories to people’s lives – not just what suits you: Pay ‘n Play/Come ‘n Go Not just sport (a place where people live their lives) Bring Granny/Grandad PEOPLE WILL PAY FOR GREAT EXPERIENCES - JUST ASK
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Social pricing – fair for everyone £ = concessions ££ = community £££ = corporate
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3,500 people walk 3.5 miles in Harrogate’s St Michael’s Hospice Midnight Walk and raise £150,000
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And from South Shields: 22,639 dogs (and their ‘owners’) participate in the Great North Dog Walk and raise £3.2m over 15 years (£500K in 2011)
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Hospices run Bark in the Park across Britain
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600 people pay £12 for Halloween All-Nighter at
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Income streams? Commissioning (health etc) Informal sport/Pay ‘n’ Play Membership categories: Premium, corporate, remote, student, part- time? Events Sporting Social Community
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From ASK to EARN – a balanced income model
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“Do a Svend!” “Man or woman who doesn’t smile, should not run community sports clubs” Chinese proverb (from Boroughbridge, North Yorkshire)
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Thank you for your time… Svend Elkjaer Sports Marketing Network 5 Station Terrace Boroughbridge YO51 9BU Tel: 01423 326 660 Email: svend@smnuk.com
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