1. © 2013 The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. Key Individual Differences and the Road to Success Chapter Five

2. 5-2 Learning Objectives LO.1 Define self-esteem, and explain how it can be improved with Branden’s six pillars of self-esteem. LO.2 Define self-efficacy, and explain its sources. LO.3 Contrast high and low self-monitoring individuals, and discuss the ethical implications of organizational identification. LO.4 Identify and describe the Big Five personality dimensions, and specify which one is correlated most strongly with job performance. LO.5 Describe the proactive personality and an internal locus of control.

3. 5-3 Learning Objectives (cont.) LO.6 Identify at least five of Gardner’s eight multiple intelligences. LO.7 Distinguish between positive and negative emotions, and explain how they can be judged. LO.8 Identify the four key components of emotional intelligence, and discuss the practical significance of emotional contagion and emotional labor. LO.9 Explain how psychological capital, deliberate practice, luck, and humility can pave your road to success.

4. 5-4 An Instructional Road Map for the Study of Individual Differences in Chapters 5 and 6

5. 5-5 Branden’s Six Pillars of Self-Esteem

6. 5-6 Self-Efficacy Self-efficacy  a person’s belief about his chances of successfully accomplishing a specific task

7. 5-7 Self-Efficacy Beliefs Pave the Way for Success or Failure

8. 5-8 Self-Monitoring Self-monitoring  the extent to which a person observes his or her own self-expressive behavior and adapts it to the demands of the situation.  chameleons

9. 5-9 Personality: Concepts and Controversy Personality  the combination of stable physical and mental characteristics that give the individual his or her identity

10. 5-10 The Big Five Personality Dimensions

11. 5-11 Locus of Control Internal locus of control  People who believe they control the events and consequences that affect their lives External locus of control  People who tend to attribute key outcomes in their lives to environmental causes, such as luck or fate

12. 5-12 Performance Depends on the Right Combination of Effort, Ability, and Skill

13. 5-13 Intelligence and Cognitive Abilities Intelligence  capacity for constructive thinking, reasoning, and problem solving

14. 5-14 Positive and Negative Emotions Emotions  complex, patterned, organismic reactions to how we think we are doing in our lifelong efforts to survive and flourish and to achieve what we wish for ourselves

15. 5-15 Psychological Capital Psychological capital  Striving for success by developing one’s self- efficacy, optimism, hope, and resiliency.