1. Gen Why?

7. Defining Events Great Depression WW II Age of Radio Silver Screen Traditionalists: 64 – 87 years old Attitude/Values Loyal Respect for Authority Dedication Sacrifice & Honour Skill Sets Compliant Stable Hard working Detail oriented

8. Defining Events Civil Rights Cuban Missile Crisis Vietnam War JFK Woodstock Cold War Trudeau era Baby Boomers: 45 – 63 years old Attitude/Values Involvement Team orientation Personal growth and gratification Youthfulness Equality Skill Sets Team players Driven to succeed Relationship focused Eager to add value

9. Defining Events PCs AIDS Challenger Disaster Corporate downsizing Berlin Wall Gen Xers: 29 – 44 years old Attitude/Values Self reliance Independence Pragmatism Skepticism Collaboration Skill Sets Flexible and adaptive Creative Independent Multi-tasking Results driven Techno-literate

10. Defining Events 9/11 School Violence Reality TV Digital Tech Y2K Scandals Gen Y: 9 – 28 years old Attitude/Values Confidence Diversity Optimism Dedication Civic duty Skill Sets Techno-savvy Collection action Pack mentality Innovative Accepting of differences Self-reliant

11. Relationship with the organization Relationship with authority Relationship with teammates Work styles Management styles Learning styles Link Between Generational Identities and Workplace Behaviour

12. Relationship with the Organization TraditionalistBoomerGen XGen Y DefinitionLoyal to the organization Loyal to the team Loyal to the manager Loyal to teammates Behaviours and Expectations Long term commitment Career = opportunity Add value by going extra mile Career = self worth Exceed expectations and deliver results Career = one part of me Ensure equitable treatment Career = add value & contribute

13. Relationship with Authority TraditionalistBoomerGen XGen Y DefinitionRespect for authority and hierarchical system Challenge authority Loyal to the manager Loyal to teammates Behaviours and Expectations Seniority and job titles are respected Tell me what I should do for you Desire flat organ. that are democratic Let me show you what I can do for you Competence and skills are respected Tell me what I can do for you This generation holds the competency Show me what you can do for me right now

14. Work Styles TraditionalistBoomerGen XGen Y DefinitionLinearStructuredFlexible (work life balance is a must) Fluid Behaviours and Expectations Follow the rules Change = something is broken Challenge the rules Change = caution Change the rules Change = opportunity Create the rules Change = improvement

16. 1. Respect - Value adders 2. Encourage & Enable 3. Reward Performance 4. Understand differences Coaching Tips

17. 1. Compensation - not just money - challenge 2. Communication - frequent and on time 3. Benefits - time Key trends to be aware of:

18. “You must adjust to a generation of workers that expect immediate rewards & recognition, seek responsibilities with minimal oversight, are naturally skeptical of authority and want to be treated more like customers than employees.” From Builder Magazine

20. Adjust or Die

21. 1. Reinforce 2. Team them up 3. Time-off 4. Tap into their tech skills 5. Don’t take it personally From Builder Magazine

22. “Don’t give into them at the expense of poor performance. Set the vision, values and goals. And don’t be a push-over.”

23. A good leader connects with their team A good leader is able to change styles What Does All This Mean?

24. 1. Respect - Value adders 2. Encourage & Enable 3. Reward Performance 4. Understand differences Coaching Tips

26. Thank You