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Published byRosa Chessman Modified over 9 years ago
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TCS Sales and Marketing Resources & Strategies
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Sales and Customer Relations Product Leadership Service Focus The TCS Business Model
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Stay Close to the Customer Provide Top Notch Support Combine Sales & Support Form Lasting Partnerships Customer Relations and Sales
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Maintain Technological Leadership Products & Services with Outstanding Value Ease of Installation & Use Product Leadership
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Thermostats and Controllers Gateways to the Internet Ubiquity “Software as a Service” Sensors and Other Accessory Items Our Main Products and Services
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Contractors End Users Our Major Markets
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Traditional TCS Channel of Sales Our Goal: To Be the Contractor’s Bridge to Applying Technology to Their Business Contractors
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Major Emphasis – National & Regional Companies with Relatively Small, Multiple Building Sites Schools, Churches & Other Buildings – Traditionally a Strong Market for TCS Often Sold Through Contractors End Users
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Financial Institutions Small-Box retail Chains Car Dealerships Multi-Office Organizations Casual Dining Restaurant Chains Convenience Stores Some Target National Accounts
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Ubiquity “Software as a Service” Continuing Product Leadership Enhance Contractor Market Growing Presence in National Accounts Future Directions for TCS
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Ubiquity Cornerstone of the Future
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Over 1/3 of all corporations have already adopted some form of “pay as you go” software.
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No Upfront Investment Minutes from Installation to Full Use Access from any Standard Web Browser Updates Available Automatically All Users on the Same Version Advantages of “Software as a Service”
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Access with Internet-Capable PC/PDA Assures Compliance with Corporate Energy Policies Resolve Many Issues Remotely Instead of a Site Trip Monitor Alarms & Building Conditions Protect HVAC Equipment from Damage Helpful Info. – Reports, Graphs, etc. Ubiquity Advantages to End Users
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Check Customer’s Problem Remotely – Before Rolling a Truck (lower cost) Many Service Issues can be Solved via PC Without a Visit, or the Tech can Bring the Correct Replacement Parts More Productivity + Lower Expenses = More Profit Profit Center – “Virtual” Call Center Monitoring Ubiquity Advantages for Contractors
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Increased Customer Satisfaction – Faster Resolution to Customer Problem Calls Offer a Unique Service to Customers Ubiquity Service can be Sold at a Profit, Added to the Cost of a Service Contract Business Advantages for Contractors
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New! The TCS Preferred Contractor Program
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Partnership with Preferred Contractors Mutually Beneficial Relationship Goals: Nationwide Installation Network for National Accounts + Sales Network for Products & Ubiquity Service Preferred Contractor Program
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Marketing & Sales assistance from TCS Referral for National Account Installations Preferred Status Listed on TCS Web Site Sales Promotions & Contests Contractor Benefits
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Please contact your TCS sales representative for details on this exciting new program. Preferred Contractor Program
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Technical Support via Phone or Email Catalog & Application Guide (print & CD) Sales Literature & Proposal Inserts PowerPoint Presentations Ubiquity Demo Assistance Sales Support on Ubiquity Sales Contractors’ Sales & Marketing Resources
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New Product Development
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Continuing Ubiquity Improvements New Thermostat Line Wireless Communications/Devices Products in Development
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How do you use our products? Suggestion for new products? What do you like most about us? How can we improve? Let’s Hear From You…
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