1. Albany ePAY online overview
Albany Software

2. Contents Introduction Processing a Payment Registration and Set-up
What is Albany ePAY online?
How does it work?
What are the benefits?
Processing a Payment
Step-by-step guide
Registration and Set-up
What is the registration process?
What about security?
Summary

3. What is Albany ePAY online? How does it work? What are the benefits?
Introduction
What is Albany ePAY online?
How does it work?
What are the benefits?

4. What is Albany ePAY online?
A web-based Bacs submission service
Handles payments and Direct Debit collections
Eliminates the need for on-premises software or infrastructure
Quick & easy way of anytime, anywhere payment submission
Structured on volume, monthly or prepaid tariff pricing

5. How does it work? Login using a secure URL, username and password
Three easy steps to submitting a payment:
Upload the file
Select payment date and validate
Confirm and submit
Provides confirmation of file for onward submission to Bacs
Customers must be sponsored by their bank and issued a Service User Number (SUN)

6. What are the features?
Bacs 3-day payments, Direct Debit collections and DDI’s
HMRC Real Time Information compliant
Cloud-based service
Easy to use User Interface

7. What are the benefits?
No upfront outlay, maintenance or upgrade costs – only initial set up costs
No on-premises solution to install or manage
No staff training required
Ability to submit from anywhere at any time
Pay for what you need

8. Simplicity of processing a payment

9. Step One – Upload payment file
On logging in, you are prompted to ‘Make a Payment’
Here you can browse and upload your payment file

10. Step Two – Select payment date and validate
Confirm that you have uploaded the correct payment file
Select the payment date for your payments
Validate the file and check for any errors or warnings

11. Step Three – Confirm and submit
Following payment file validation, confirm details are correct
Submit the file for onward processing to Bacs

12. Successful submission
The payment is submitted and will be processed by Bacs
On receipt, Bacs s to advise of submission notifications and reports available for review

13. Other features Albany ePAY online will advise you of:
The number of Bacs credits
The number of Bacs Direct Debits
The number of Direct Debit Instructions in the file

14. Other features continued…
Detailed report flags up:
Warnings/errors with bank account information or payment values
Duplicate files
Exceeded limits (based on user profiles)

15. Registration and set-up
What is the registration process?
What is Know Your Customer (KYC)?

16. What is the registration process?
Register for an account with Albany via ‘My Account’
Place order for Albany ePAY online
Acknowledgement and Know Your Customer forms will be sent to you
Customers to submit:
Forms
Sample file
SUN
Albany sets up the customer account and begins test process
Once successful Albany sets the customer’s account to ‘Live’

17. What is ‘Know Your Customer’ (KYC.)?
“Know Your Customer” is critical as it enables us to verify:
Your identity and that of your employer
That you are authorised by your company to make payments
As such, Albany will:
Request details and signatures of company contacts using the service
Send a registration letter to a Director
Enable ‘named’ users to set up their own unique login details
Complete personal identity checks
Albany will be effecting payments on your company’s behalf, KYC is necessary to protect us and you

18. In summary We have… Albany ePAY online is simple, quick and easy
Introduced Albany ePAY online
Covered its benefits to your business
Demonstrated and shown how simple processing a payment can be
Outlined the security measures
And explained the registration process
Albany ePAY online is simple, quick and easy

19. Get in Touch Email us: specialists@albany.co.uk
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