1. By HR & Talent Development Division
MOH Holdings
HR Communication Session for
House & Medical Officers
By HR & Talent Development Division

2. EMPLOYMENT TERMS & BENEFITS
Salary
Bonus
Welfare
Benefits

3. Summary of Changes Term Existing Changes wef 1 May 2009
Handphone Allowance
$14.98 per month
$23 per month
Outpatient Treatment
Reimbursement capped at $22.50/$20 per visit
Reimbursement cap will be increased to $35 per visit
Annual Leave
Encashment of one-third of unused leave per year
Leave encashment will cease for 2009 new hires and staff are encouraged to carry forward only 5 days of annual leave to the next year wef June Exceptions will be approved on a case-by-case basis.

4. Summary of Changes Term Existing Changes wef 1 May 2009 Loans
Housing, renovation and vehicle loans
All loan schemes will be removed except for existing cases that will be personal to holder basis.
Civil Service Club Fees
$6 per month
Administration of it will cease
S’pore Government Co-op Deduction
$800 per month

5. Summary of Changes Term Changes wef 1 May 2009 Dental Benefit
$130 per year
Meal Subsidy
(MO only)
Mon – Fri
$9 per call
Sat, Sun & Public Holidays
$13.50 per call
Special Posting Allowance
Existing staff currently being paid will continue to enjoy this allowance. This will be phased out gradually by 2010.
Emergency Call Back
Day off-in-lieu will be accorded. Transport for the two-way journey from home to workplace will be reimbursed.
Maternity Benefit
Paid pre and post-natal check-up for females at a co-payment rate of 10% for check up at NHG/SHS clinics.
Benefits are extended to wife of male employees at a co-payment rate of 30% for check up at NHG/SHS clinics.

6. Salary Administration
Payday
1st Payday : 25 May 09
Subsequent : 15th of Mth
Salary review period
1 Jan – 31 Dec 09
Bonus & AI: Jan 2010
Salary Components
Base
MVC
AWS
Bonus
Allowances
MVC
Allowances
Bonus
Base Salary

7. RECAP ON ALLOWANCES MO HO $500 per mth Weekday : $210
MVC
Allowances
Bonus
Base Salary
RECAP ON ALLOWANCES MO HO
Fixed specialist
$500 per mth
Night Duty
Weekday : $210
Weekend&PH : $300
A&E
$150 per wkend/PH shift
Meal
Weekday : $9
Weekend&PH:$13.50
Handphone
$23 per mth
Housing
$850 per mth -
Weekday : $110
Weekend & PH: $150 -
Weekday : $7.50
Weekend&PH: $11
$23 per mth
$850 per mth

8. RECAP ON LEAVE BENEFITSMO HO
Annual
24 (yr 1-4),26 (yr 5-9), 28 (≥ yr 10)
Medical
14 days
Hospitalisation
60 days (incl 14 days of medical leave)
Compassionate
3 days
Marriage
Training
Trainee: 12 days
Non-Trainee: 10 days
21 days
14 days
60 days (incl 14 days of medical leave)
3 days
3 days
10 days

9. Special Child Adoption
RECAP ON LEAVE BENEFITS (CONT’D) MO HO
Maternity
16 weeks
Paternity
3 days
Family Care
Childcare
6 days
Special Child Adoption
4 weeks
Prolonged Illness
18 mths
16 weeks
3 days
3 days
6 days
4 weeks
18 mths

10. Specialist Consultation
Recap on other Benefits
HO & MO
Outpatient Treatment
$400 (self & family)
Cap at $35 per visit
Staff co-pay 10% & family 30%
Specialist Consultation
$550 (self)
$550 (family)
Ward Accomodation
A Class
Hospitalisation
$10,000 (self)
$10,000 (family)
Dental
$130 per yr

11. Personal Accident Insurance Practising Certificate & MMI
Recap on Benefits (cont’d)
HO & MO
Group Term Insurance
12 mths of base salary
24 hr coverage
Personal Accident Insurance
36 mths of base salary
Medical Examination
Regular basic health screening
Well Woman Programme
Yearly health check up, including pap smear & mammograms, at Polys
Practising Certificate & MMI
Payment of PC & MMI fees

12. OUTPATIENT CONSULTATION PROCESS
Make full payment of consultation fees upon visit to doctor
Apply for reimbursement of medical claim via iHR
Submit receipt to MOHH HR
Receive reimbursement together with your salary via payroll
Step 1
Step 2
Step 3
Step 4

13. Leave Application Procedures
Apply via iHR online system
Approval by RO
Print out iHR confirmation slip, attach supporting documents if applicable
Submit to HR
Verification & Processing by HR
Step 1
Step 2
Step 3
Step 4

14. iHR Demonstration Apply via iHR online system Step 1 Approval by RO
Print out confirmation slip, attach supporting documents
Submit to HR
Approval by HR
Step 1

15. SUBMIT SUPPORTING DOCUMENTS (LEAVE)
Annual
Nil
Medical
Medical Cert
Hospitalisation
Compassionate
Death Cert
Marriage
Marriage Cert
Paternity Leave
Child/Children’s Birth Cert
Maternity Leave
Proof of pregnancy
Family Care
Childcare
Infant Care
Special Child Adoption
Child Adoption cert
Prolonged illness
Proof of medical condition
Training
Proof of exam/course dates
Reservist
Reservist notification
Apply via iHR online system
Approval by RO
Print out iHR confirmation slip, attach supporting documents if applicable
Submit to HR
Approval by HR
Step 3

16. LEAVE & CLAIM SUBMISSION MAILBOX
LABEL:
“From HO&MO to MOHH”

17. LEAVE & CLAIM SUBMISSION MAILBOXSN
Institution
Mail Box Address 1
Alexandra Hospital
Human Resource Department, Admin Block, Ground Level 2
Ang Mo Kio Polyclinic
Staff Room, Level 2 3
Bedok Polyclinic
#03-147 4
Bukit Batok Polyclinic
Medical Record Office, Level 1 (Currently under renovation) 5
Bukit Merah Polyclinic
Medical Record Office 6
Changi General Hospital
CSO, Level 3 7
Choa Chu Kang Polyclinic
Medical Record Office, Ground Floor 8
Clementi Polyclinic
Operations Executives' Office, #02-307 9
Geylang Polyclinic
Medical Record Office Department, Clinic Executive's room, Level 1 10
Health Promotion Board
Blk 4, Outside Singapore General Hospital Mail Room, Level 1 11
Health Sciences Authority

18. LEAVE & CLAIM SUBMISSION MAILBOXSN
Institution
Mail Box Address 24
Pasir Ris Polyclinic
Staff lounge, Level 3, #01-11 25
Queenstown Polyclinic
Room 14, Level 2 26
Sengkang Polyclinic
Nurse manager Room 2.03, Level 2 27
Singapore Eye Research Institute
Reception Counter, Level 7 28
Singapore General Hospital
Blk 4, Outside Singapore General Hospital Mail Room, Level 1 29
Singapore National Eye Centre 30
St Luke's Hospital
Medical Services Division Office, Level 3 31
Tampines Polyclinic
Medical Record Office, Level 1 32
Tan Tock Seng Hospital
Human Resource Department, Medical Centre Block, Level 6 (Lift Lobby D) 33
Toa Payoh Polyclinic
Room 24, Level 2 34
Woodlands Polyclinic
MRO Office, Level 1

19. LEAVE & CLAIM SUBMISSION MAILBOXSN
Institution
Mail Box Address 13
Institute of Mental Health
MO Office, Level 1, Atrium 14
John Hopkins International Medical Centre
TTSH, Human Resource Department, Medical Centre Block, Level 6 (Lift Lobby D) 15
Jurong Polyclinic
Level 1, Medical Record Office 16
KK Women's & Children's Hospital
Children's Tower, Staff lift Lobby Level 1 & Women's Tower, Staff lift Lobby, Level 1 17
Marine Parade Polyclinic
Medical Record Office Room, #01-792 18
National Cancer Centre
Operations Department, Level 4 19
National Heart Centre
Lift Lobby, Mistri Wing, Level 4 20
National Neuroscience Institute
Executive Office (Life Lobby H), Level 3 21
National Skin Centre
Admin Office, 5th storey 22
National University Hospital
Medical Affairs/Human Resource Department, Kent Ridge Wing Level 5 23
Outram Polyclinic
Health Promotion Board Building, Staff lounge, Level 2

20. LEAVE & CLAIM SUBMISSION MAILBOXSN
Institution
Mail Box Address 36
Assisi Home & Hospice
Please mail directly to HR Department (MOH Holdings, 83 Clemenceau Avenue, #15-03 UE, Square, S239920). Alternatively, you may pass it to your Human Resource Department for mailing 37
A* Star Research 38
Ang Mo Kio Community Hospital 39
Bright Vision Hospital 40
Dover Park Hospice 41
Hospice Care Association 42
Ministry of Health 43
Ministry of Manpower 44
National Healthcare Group HQ
SingHealth HQ
St Andrews Community Hospital

21. Leave Approval Timeline
Leave ≤ 10 days - 1 week Leave > 10 days - 1 month
Leave application
On Leave
Maternity Leave : 2 mths in advance Reservist : 1 mth in advance

22. Claims Application Procedures
Apply via iHR online system
Claim Type 1 or 2?
Print out confirmation slip, attach supporting documents eg. receipts
Submit to HR
Approval by HR
Type 1
Medical outpatient Specialist outpatient
Hospitalisation
Dental
Maternity Check-ups
Step 1
Type 2
Approval by RO
Step 2
Type 1
Step 3
Type 2
Transport
Entertainment
Others
Step 4

23. Claim Approval Timeline
1 month
15th
Following Mth
15th
Claim application
Hard Copy Claims to reach HR
Reimbursement via Payroll

24. Transition Period – APR & MAY 09
SingHealth : via hard copy NHG : via NHG iHR
Claims dated 30 Apr 09 & before
Claims dated 1 May 09 & after
Submit to MOHH via MOHH iHR

25. Contact Us MOHH Office Address
83 Clemenceau Ave #15-03 UE Square S239920
HR & Talent Development
Nancy Tan :
Gillian Ng :
Angeline Tay :
Clinical Manpower
Dr Howard Foo :
Dr Liem Yew Kan :
EXAM SPONSORSHIP/ CONFERENCE SPONSORSHIP/ PTF
Ginny Goh :
MOPEX
Matthew Lum :
Desmond Ee :
HOPEX
Tan Sock Leng :