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Power & Influence
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Overview Power vs. Influence Sources of Power
Transfer Power into Influence Three R’s Upward Influence Case Study (OTS Only)
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Power vs. Influence Power - capacity to produce effects on others
Influence -the change in attitudes, values, beliefs, or behavior as a result of power
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Expert Power Is the power of knowledge
Followers can have more expert power than leaders in certain situations Example: Leader new to unit
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Referent Power Refers to the influence one has due to the strength of the relationship between the leader and the followers Often takes time to develop Example: Followers admire and respect the leader 5
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Legitimate Power One’s formal or official authority
Example: Authority you have due to your rank 4
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Reward Power The potential to influence others due to one’s control over desired resources Examples: OPRs, EPRs, PRFs, awards and decorations, Officer/Enlisted/Civilian of the Quarter Award 4
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Coercive Power The potential to influence others through the administration of negative sanctions Examples: LORs, LOCs, Article 15s, Courts-martial 4
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Transform Power into Influence
Three R’s Retribution Reciprocity Reason Persuasive Manipulative Upward Influence
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Transfer Power into Influence
Three R’s Retribution: threatening Direct - explicit threat of punishment (coercion) Indirect - threat is implied rather than stated (intimidation) Pros Produce immediate effect Follows manager specification Cons Creates resistance, resentment, & alienation Stifles initiative & innovation Effective managers use this sparingly; reserve for crisis
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Transfer Power into Influence
Three R’s Reciprocity: compliance by satisfying the needs of both parties (favors thru social obligations) Pros Results w/o resentment Both parties benefit Don’t have to justify actions (bargain) Cons Requires trust Expect negotiations for requests Undercuts group commitment
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Transfer Power into Influence
Three R’s Reason: articulation of the concept; subordinates recognize the value of the plan Pros Higher compliance Commitment to group principles Superiors rate highly effective Low levels of stress High job satisfaction Cons Takes time to build trust More people involved, longer it takes
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Transfer Power into Influence
Three R’s Reason: articulation of the concept; subordinates recognize the value of the plan Persuasion Explicit, direct, and respects the judgment/ability of the subordinate Manipulation based on disrespect subordinates’ abilities and a lack of trust in their judgment Reasoning entails two forms: Persuasion and manipulation.
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Transfer Power into Influence
Upward Influence Influence on superior Shield subordinates from distractions Strengthens manager’s power base Issue Selling: convince boss issue requires attention Trickle-Up Influence The three R’s largely assumes you exert influence on a peer or subordinate. What about the influence of the subordinate on the boss? It is important to underscore the merits of managers who use their power to benefit their subordinates by exerting upward influence. Trickle-Up Leadership - Necessary because of decentralization of today’s workplace. - Superiors need to be informed. - Speak up - talk about good ideas to superiors - Team up - gather allies for credibility - Lead up - display open-mindedness, support, trust - Be straightforward
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Transfer Power into Influence
Upward Influence Trickle-Up Influence Necessary because of decentralization of today’s workplace Superiors need to be informed Speak up - talk about good ideas to superiors Team up - gather allies for credibility Lead up - display open-mindedness, support, trust Be straightforward
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Interim Summary Establish power thru personal attributes (pp. 177-181)
Transform power into influence using Three R’s Use power to engender trust Emphasize reciprocity & reason Use retribution in crisis Influence flows up & down chain Upward influence should be for good of group, not personal ambition
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Case Study
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Summary Power vs. Influence Sources of Power
Transfer Power into Influence Three R’s Upward Influence Case Study (OTS Only)
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A Good Thought “ Whoever knows how to restrain and effectively release power finds that power flows back to him.” A. Bartlett Giamatti
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A Better Thought “ Leaders who share their power and their time can accomplish extraordinary things. The best leaders understand that leadership is the liberation of talent; hence they gain power not only by constantly giving it away, but also by not grabbing it back.” MG Perry Smith, “Learning to Lead” Marine Corps Gazette, Jan 1997
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