1. Central Illinois Chapter - 53 rd Annual All - Industry Day November 13, 2014 Illinois State University – Braden Auditorium WELCOME! We will begin the program at 7:45. Please silence all electronic devices.

2. Central Illinois Chapter - 53 rd Annual All - Industry Day Chair Remarks Michael C. Nibbelin, Ph.D., CPCU Senior Research Systems Analyst State Farm - Strategic Resources

3. Central Illinois Chapter - 53 rd Annual All - Industry Day Master of Ceremony Dave Colee, Well-known voice of Insurance, Athletics, and Musical Productions

5. Central Illinois Chapter - 53 rd Annual All - Industry Day Cybersecurity Threats What You Need to Know as an Insurance Professional and as a Consumer Aurobindo Sundaram, Vice President, Information Assurance and Data Protection, Reed Elsevier Inc., parent company of LexisNexis

6. Central Illinois Chapter - 53 rd Annual All - Industry Day Did You Hear That Alarm? The Impacts of Hitting the Information Security Snooze Button Pamela Ringenberg Leadership Development Associate State Farm - Enterprise Compliance & Ethics Dave Muxfeld, Staff Compliance Analyst, State Farm - Enterprise Compliance & Ethics

7. Central Illinois Chapter ’ s 53 rd Annual All - Industry Day Keeping Business Digital in Insurance Mike Fiascone Enterprise Account Executive DocuSign

8. Central Illinois Chapter ’ s 53 rd Annual All - Industry Day Risk Visualization Through Intelligent Imagery Randall Ishikawa Risk Management Vice President EagleView® Technologies

9. Central Illinois Chapter ’ s 53 rd Annual All - Industry Day Conferment of New Designees Jane Wahl, President and Chair, CPCU Society Leadership Council Jennifer McFarland, Chapter Governor, CPCU Society Allison Stuepfert, President, Central Illinois Chapter

10. CPCU Pledge As a Chartered Property Casualty Underwriter, I shall strive at all times to live by the highest standards of professional conduct. I shall strive to ascertain and understand the needs of others and place their interests above my own, and I shall strive to maintain and uphold a standard of honor and integrity that will reflect credit on my profession and on the CPCU designation.

11. Central Illinois Chapter - 53 rd Annual All - Industry Day Luncheon Bone Student Center Ballroom – 12:30 p.m. – 2:30 p.m. The Hero Effect Being your best when it matters the most Kevin Brown, Branding and Marketing Executive, Motivational Keynote Speaker, SERVPRO