1. Shipment Execution for Domestic and International Movements Mark McMonagle VP Solutions Engineer Operations, Precision Software QAD Explore 2012

2. 2 Supply Chain Execution -What is TMS The QAD TMS Solution -Desktop Shipping -Freight Management (TMS) -Package Exception Management (PEM) ‘Live’ QAD TMS Demonstration Close Agenda Shipment Execution for Domestic and International Movements

3. 3 Supply Chain Execution Shipment Execution for Domestic and International Movements

4. 4 Transportation Management is the control of materials going in or out of an organization by any practical method (sea, air, parcel carrier, mail, etc.) It encompasses all of the systems to support: -Carrier and mode selection -Preparation of documentation necessary for export -Tracking of shipments -Compliance with legislation for materials and recipients What is TMS - Market Definition Shipment Execution for Domestic and International Movements

5. 5 Reduce / contain freight costs Reduce labor / overhead costs Regulatory compliance / risk management / due diligence Visibility / sharing of data and information Eliminate manual processes Maintain high levels of customer service Lack of or off-line reporting / intelligence Carbon footprint management Shared Problems Cross-Industry Shipment Execution for Domestic and International Movements

6. 6 Reduce costs -Freight, fuel, surcharges, overhead Gain operational efficiencies -Automate repeatable tasks through rules and workflow -Streamline shipment processing Improve supply chain visibility -Improve planning capabilities for inbound/outbound shipments Gain operational efficiencies -Automate repeatable tasks through rules Maintain and demonstrate compliance -By country, product, customer How QAD TMS Helps (Cross-Industry) Shipment Execution for Domestic and International Movements

7. 7 The QAD TMS Solution Shipment Execution for Domestic and International Movements

8. 8 QAD TMS Functional Overview Base Freight Management Trade Compliance Base Master TablesWorkflowUser Security Rules / Rulebooks Document Production, Distribution & Imaging PackingDataflow Graphical Form Design Tool Freight Management Carrier Network / Integrations Rate and Produce Labels Routing Guide Desktop Shipping Basic Freight Audit Consolidations Key Transportation Documents Rate Shop Trade Compliance Restricted Party Screening (Denied Parties / Embargoed Countries) ECCN / Product License Determination Product / Country and Product / Partner Checks Compliance Mgmt Console Trading Partner Questionnaires Smart “White” Listing & Black Listing License Management Hazardous Shipment Compatibility Global Trade Management Electronic Customs Integrations International Documentation Letter of Credit Management Product / Commodity Code Association Landed Cost CalculationsExport Refunds Package Exception Management Carrier Electronic Tracking Status Feeds Management Portal Color-Coded Priority Escalation Notifications and Alerts Proof-of-Delivery ManagementRaise Tracers Global Trade Management Package Exception Management Based on 1 Database Set of rules and workflow User interface (black box / Interactive) Shared architecture

9. 9 User experience Streamlining -Carrier on boarding of express carriers -ERP/ WMS integration Business intelligence On Demand/ SAS Key Initiatives Shipment Execution for Domestic and International Movements

10. 10 Desktop Shipping Shipment Execution for Domestic and International Movements

11. 11 Multiple departments Different types of shipments Limited or no process in place Time consuming Little oversight Desktop Shipping Challenges Shipment Execution for Domestic and International Movements

12. 12 Empower employees Control freight usage Streamline handling in your mailroom / dock Automate documentation Gain visibility to costs Consolidation of carriers accounts Opportunities for Improvement Shipment Execution for Domestic and International Movements

13. 13 Departments and people across your company Shipping things like -Samples -Engineering pre-production products -Marketing materials -Documents -Internal assets (Equipment) Who Uses Desktop Shipping? Shipment Execution for Domestic and International Movements

14. 14 Freight Management Shipment Execution for Domestic and International Movements

15. 15 Multi-modal domestic & international Shipping -Certified with 40 + carriers worldwide -Automated routing guide -Communication with multiple carriers -Return label support -Transportation visibility in real time Benefits Uniform way of working with all shipments Transportation visibility Ensure compliance with carrier requirement QAD TMS Freight Management System Shipment Execution for Domestic and International Movements

16. 16 Automated -BOL Generation -EOD Manifest Generation -HazMat compliance and documentation -International Document Generation Buy and sell rating capable -Could be published vs. negotiated -Negotiated, with uplift applied -Manage promotions around shipping cost Standard QAD TMS Features Shipment Execution for Domestic and International Movements

17. 17 Standard QAD TMS Features Shipment Execution for Domestic and International Movements Carrier certified manifests and labels -Carrier certification programs -Tracking number generation -Label -Rating Published / list Negotiated -EOD FTP, HTTP, other -Test case validation

18. 18 Sample List - Worldwide Express Carrier Shipment Execution for Domestic and International Movements

19. 19 Label Rating Engine Tracking Number generation EOD Manifest URL Tracking link Non–EDI Carriers - Overview Shipment Execution for Domestic and International Movements

20. 20 Sender address details Receiver address details Carrier code Pro number (tracking number) Barcode of pro number Also available without pro number Customizable reference field Ship date Total weight Standard QAD TMS Features Shipment Execution for Domestic and International Movements Mailing Label

21. 21 Package Exception Management Shipment Execution for Domestic and International Movements

22. 22 Lack of visibility to shipments after they leave your door Inability to track every package due to shipment volumes Too much time spent looking up tracking numbers via individual carrier websites On-time delivery is critical for time-sensitive products Missed deliveries means penalties and damages customer satisfaction Shipment Tracking Challenges Shipment Execution for Domestic and International Movements

23. 23 No visibility to inbound / return shipments Claims are not always made for lost/damaged shipments due to lack of resources No easy way to analyze carrier and service- level usage across the organization We rely on the carrier to tell us how they performed Invoicing can’t happen until proof-of-delivery is obtained Operational and Carrier Challenges Shipment Execution for Domestic and International Movements

24. 24 Shipment Execution for Domestic and International Movements Package Exception Management Control Tower Ship In-transit AlertManage Deliver Report

25. 25 Get “control tower” visibility and management −Shipments in-transit −Inbound shipment and returns −Automated alerts −Pro-active exception management and communication −Automated proof-of-delivery −Reporting PEM: Delivering Value Shipment Execution for Domestic and International Movements Carrier A Carrier B Carrier C Carrier D

26. 26 ‘Live’ QAD TMS Demonstration Shipment Execution for Domestic and International Movements

27. 27 Mark McMonagle VP Solutions Engineer Operations Precision Software omc@qad.com Questions & Answers Shipment Execution for Domestic and International Movements

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