1. Change with a Purpose Review Session 6 th November 2006

2. Agenda Introduction and background Introduction and background Complications Complications Review Process Review Process –Confirm the Mandate –Confirm the Role of the Team –Review to date - Team –Confirm the Role of Exco –Review to date - Exco Recommendations to Close Identified Gaps Recommendations to Close Identified Gaps Way forward Way forward

3. Introduction and Background The Change with a Purpose Team has been working at delivering on its mandate to SANParks The Change with a Purpose Team has been working at delivering on its mandate to SANParks This work has been a continuation of the of the SANParks Balanced Scorecard with the intention of embedding a performance mindset in SANParks This work has been a continuation of the of the SANParks Balanced Scorecard with the intention of embedding a performance mindset in SANParks This project has been on-going for the past 6 months and during that time various complications listed on the next slide have arisen This project has been on-going for the past 6 months and during that time various complications listed on the next slide have arisen The intention of this workshop is to reconfirm alignment between the team and Exco in order to enable delivery on the mandate The intention of this workshop is to reconfirm alignment between the team and Exco in order to enable delivery on the mandate

4. Complications Is there enough understanding of the goal of change or the performance mindset? Is there enough understanding of the goal of change or the performance mindset? Why change? What change? Why change? What change? Is this change an imperative that has enough weight within SANParks? Is this change an imperative that has enough weight within SANParks? Does Exco understand the need to perform? Does Exco understand the need to perform? What are the concerns of the Exco members? What are the concerns of the Exco members? What are the consequences of non-performance? What are the consequences of non-performance? What are the incentives to perform? What are the incentives to perform? Do we appreciate the need for a proper planned performance contract? Do we appreciate the need for a proper planned performance contract? Why are we implementing performance management? Why are we implementing performance management? Is there an understanding between the delivery of strategic initiatives and the achievement of performance? Is there an understanding between the delivery of strategic initiatives and the achievement of performance? Does the team have enough internal credibility? Does the team have enough internal credibility? Why is the delivery on Strategic Initiatives taking so long? Why is the delivery on Strategic Initiatives taking so long? Has there been a check to ensure that cascaded KPA’s will deliver what the Exco member has committed to deliver? Has there been a check to ensure that cascaded KPA’s will deliver what the Exco member has committed to deliver? Why are there differing approaches to the measurement of performance in the Park Management Plans? Why are there differing approaches to the measurement of performance in the Park Management Plans? Do we have the discipline required to deliver on our Business Plan? Do we have the discipline required to deliver on our Business Plan? Does the organisation want to deal with the consequences of transparency? Does the organisation want to deal with the consequences of transparency? Does the organisation have the appetite to make uncomfortable decisions? Does the organisation have the appetite to make uncomfortable decisions? These complications have been summarised into the questions on the next slide

5. Questions that need answering How do we improve the effectiveness of this team? How do we improve the effectiveness of this team? How do we improve the communication between Exco and the Change with a Purpose team? How do we improve the communication between Exco and the Change with a Purpose team? How do we ensure that the team is performing to Exco’s requirements? How do we ensure that the team is performing to Exco’s requirements?

6. Confirm the Mandate of the Team “To drive change with a purpose to instil a performance mindset (based on the SANParks BSC) throughout SANParks.”

7. Confirm the role of the Team To be drivers and facilitators of change in SANParks through To be drivers and facilitators of change in SANParks through –Acting as Change Agents –Acting as Advisors to Exco –Assist with development and implementation of the SANParks performance management framework –To provide assistance in implementation of Strategic Initiatives –Assist where possible with project management – specifically identification of assistors and blockers across SANParks –Initiating specific change interventions in support of the mandate

8. Review to Date –Team What specifically has been delivered by the team? What specifically has been delivered by the team? –State of ……… Reporting System –Refined dashboard –Performance Assessment process –Individual KPA’s –Basis for Visioning Workshops –Basis for Visual Performance Measurement –….. What specifically does the team require from Exco? What specifically does the team require from Exco? –1 –2 –3 …..

9. Confirm the Role of Exco To provide the necessary leadership, support, communication and allocation of resources to achieve the goal To provide the necessary leadership, support, communication and allocation of resources to achieve the goal –Visible support from Exco – clear accountability, alignment and direction –Integration of the SANParks BSC into day to day management processes –Delivery and drive with respect to performance management –Delivery and drive on achievement of Strategic Initiatives

10. Review to Date - Exco What specifically would Exco have wanted to have been delivered to date? What specifically would Exco have wanted to have been delivered to date? –1 –2 –3 ….. What specifically does Exco require from the team? What specifically does Exco require from the team? –1 –2 –3 …..

11. Recommendations to close gaps Required by Exco Required by Exco –1 –2 –3 …. Required by Team Required by Team –1 –2 –3 ….

12. Way forward Decisions Decisions –1 –2 –3 …. Accountabilities Accountabilities –1 –2 –3 ….