1. TRAINING GUIDELINES Do’s and Don’ts for Interview

2. baVjO;w 'kq: djus ls igys ifjp;] baVjO;w dh txg] vkSj mÙkjnkrk bUVjO;w dh txg ij igq¡pus ds ckn ogk¡ ds ekgkSy ls Hkyh&Hkkafr ifjfpr gks tk, rFkk mÙkjnkrk dks viuk ifjp; nsa ftlls vkidh fo'oluh;rk dk;e gksA ;fn mÙkjnkrk ds vykok dksbZ nwljk O;fDr vkils vkids ckjs esa rFkk losZ ds edln@mn~ns'; ds ckjs esa vkils dqN tkuuk pkgrs gksa mUgsa blds ckjs esa la{ksi esa crk nsaA mÙkjnkrk dks viuk ifjp; nsus ds ckn vki mls losZ ds mn~ns'; ds ckjs esa tkudkjh nsaA

3. Gaining Confidence of the Respondent mÙkjnkrk dks ;g Li"V :i ls crk,a fd mldk bUVjO;w D;ksa fy;k tk jgk gSA mÙkjnkrk dks Hkjksls es ysa vkSj tc vki dks ;g yxs fd vc og lk{kkRdkj nsus ds fy, rS;kj gS rHkh vki lk{kkRdkj 'kq: djsaA bUVjO;w fdlh,sls LFkku ij djus dh dksf'k'k djsa tgk¡ mÙkjnkrk ds vykok fdUgh nwljs yksxksa }kjk fdlh Hkh rjg dh dksbZ ijs'kkuh@O;o/kku dh xq¡tkbZ'k u gksA

4. Getting the Responses vkids ckrphr dk rjhdk o ygtk,slk gksuk pkfg, ftlls fd mÙkjnkrk dks ;g yxs fd vki baVjO;w nsus ds fy, mlds vkHkkjh gSa A loky dks respondent @mÙkjnkrk ds lkeus lkQ vkokt esa iwjk i<+s rFkk oSls gh i<+s tSls fd og ç'ui= esa fn;s x;s gSaA ç'ui= esa ftl iafDrc)@ sequence rjhds ls loky fd, x, gS mlh iafDrc) rjhds ls loky iwNsA

5. Getting the Responses bl ckr dks lqfu'fpr djsa fd mÙkjnkrk dks iwNs x, loky le> esa vk jgs gSA ;fn t:jr iM+s rks lokyksa dks nksgjk nsaA mÙkjnkrk dks loky le>us vkSj loky dk mÙkj nsus ds fy, iwjk&iwjk le; nsaA vxj mÙkjnkrk lkQ rjhds ls tokc ugha ns ik jgk gS rks mls cgqr vkjke ls Li"Vrk ls tokc nsus dks dgsA ;g /;ku j[ks fd bUVjO;q ds nkSjku vki viuh rjQ ls mÙkjnkrk dkss tokc ds ckjs esa u rks fdlh rjg ls mdlk,¡ rFkk u gh blds ckjs esa dksbZ bZ'kkjk nsaA

6. Asking Dependent Questions ç'ui= esa dqN iz'u,sls Hkh gksaxs tks igys iwNs x, iz'u ls fcYdqy myVs gksaxsA,sls iz'uksa dks ç'ui= esa tku&cq>dj 'kkfey fd;k x;k gS rkfd fdlh eqís ij mÙkjnkrk ds n`f"Vdks.k@utfj, ds LFkkf;Ro dks ekik tk ldsaA dqN,sls iz'u gksaxs tks eq[; ç'uksa ls tqM+s gq, gSa] mUgsa rHkh iwNs tc os ykxw gksaA tgk¡ ij If applicable ¼;fn ykxw gks rHkh½ fy[kk x;k gks],sls ç'uksa ds ckjs /;ku j[ksaA

7. Open Ended & Battery Question,sls lkjs loky tgk¡ tokc nsusokys ds fy, [kqyh txg NksM+h xbZ gSA tokcksa dks Bhd mUgh 'kCnksa esa rFkk mlh Hkk"kk esa fy[ks tSls fd mÙkjnkrk }kjk crk,a x, gSA tgk¡ ij lokyksa dh cSVjh nh xbZ gS ogk¡ gj loky dks i<+us ds ckn mÙkjJs.kh dks i<+sA mÙkjnkrk dks cSVjh esa fn, x, gj loky dk tokc nsus ds fy, iwjk le; nsaA ;fn tokc dsoy ^lger* ;k ^vlger* gks rks bl ckr dks tkuus dh iwjh dksf'k'k djsa fd mÙkjnkrk fdl gn rd ^lger* ;k ^vlger* gSA

8. Don’ts for Interview Practicalities of interviews ç'ui= dks mÙkjnkrk dks vius&vki Hkjus ds fy, u nsa ;fn oks fQj Hkh,slk djuk pkgrh@pkgrk gS rks mldk bUVjO;w u ysaA ;fn mÙkjnkrk vkils ç'ui= ek¡xrh@ek¡xrk gS rks mls ç'ui= u nsa mls cM+s uezrkiwoZd rjhds ls dgsa fd dsoy vkidks ¼;kfu bUosLVhxsVj dks½ gh ç'u iwNus ;k baVjO;w djus dks dgk x;k gSaA

9. Don’ts for Interview,slk Hkh gks ldrk gS fd dqN nwljs yksx Hkh vkils viuk bUVjO;w djus dks dgsaA,slh fLFkfr esa vki muls dgsa fd vkidks mUgha yksxksa dk O;fDr bUVjO;q djus dks dgk x;k gS] ftudk bl v//;;u ds fy, p;u gqvk gSA,d ç'ui= ij nks yksxksa dh jk; dks ntZ u djsaA

10. Maintaining Accuracy of Questionnaire mÙkjnkrk dks vxyk loky rc rd u iwNsa] tc rd fd mlus fiNys loky dk tokc iwjk u dj fy;k gksA lHkh ç'uksa dks Bhd mUgha 'kCnksa esa Ik<+s] ftu 'kCnksa esa og fy[ks x, gSA d`I;k ç'uksa ds 'kCnksa dks fdlh Hkh fLFkfr esa u cnysaA D;ksafd,slk djus ij iwjs ç'u ds vFkZ cny ldrs gSaA fdlh,d bykds esa ;fn mÙkjnkrk 'kCnksa dks le> ugha ikrk gS rks ‘Key Words List’ dk bLrseky djsaA

11. Maintaining Accuracy of Questionnaire mÙkjJs.kh esa fn, x, mÙkjksa dks i<+dj u lquk,¡A ;fn mÙkjJs.kh ds mÙkjksa dks i<+dj lquk;k tkuk gS rks blds ckjs esa ç'u ds var esa funsZ'k fn, x, gSA baVjO;w ds nkSjku fdlh Hkh loky ds tokc esa] fdlh rjg dk bZ'kkjk ;k viuh jk;@n`f"Vdks.k mÙkjnkrk ds lkeus u çdV djsaA mÙkj Js.kh tgka Can’t say/Don’t Know] Don’t Remember] No Opiniona] Not Applicable fn, x, Js.kh;ksa dks u Ik<+sA

12. Tackling Subjective Issues dksf'k'k djs dh baVjO;w ds nkSjku mÙkjnkrk ds vklikl yksxks dh HkhM+ u bdëh gks tk,¡A baVjO;w ds nkSjku vius psgjs ij,sls gko&Hkko u vkus nsa ftlls fd mÙkjnkrk dks ;g vkHkkl gks fd vki mlds }kjk fn, x, tokcksa ls lger ugha gSA fdlh Hkh loky ij mÙkjnkrk ls fdlh rjg dh okn&fookn u djsaA tc Hkh mÙkjnkrk dksbZ ckr dg jgh@jgk gS rks vki ml ckjs esa viuk dksbZ lq>ko ;k fVIi.kh u nsaA

13. Tackling Subjective Issues vxj mÙkjnkrk bUVjO;w ds nkSjku Hkn~nh ;k vHkzn Hkk"kk dk ç;ksx djrk gS] rks vki bUVjO;q dks ogha jksd nsa vkSj vkxs c<+sA tokc nsus okys dks ;g u dgs fd bUVjO;w tYnh [kRe gks tk;sxk ojuk oks bUVjO;w ds nkSjku tYnckth djus yxsxkA

14. Thank You