1. Council collected information

2. Council datasets Small area population projections. Community satisfaction surveys. Household and community surveys.

3. Small area population projections Despite relatively modest change in population in Darebin as a whole, variation across precincts is important to note. Population growth concentrated in pockets in the City.

4. Community satisfaction surveys To measure the level of community satisfaction with the broad range of services and facilities provided by Council. To measure the importance of those services and facilities to the community. To identify the issues of importance to the community. To examine a range of one-off topics each year relevant to the current activities of Council. To measure satisfaction with customer service.

5. Importance of Library service Library services are consistently rated towards the top of services

6. Satisfaction with Library services Variation in satisfaction between Councils but overall libraries score well.

7. Consistently excellent results Remains a problem area

8. By suburb - Maribyrnong

9. By suburb - Darebin

10. Current use of Library service Around one-third of households surveyed use the library service

11. Current use by household structure Families with children much more likely to use a library than others Families with school aged children