1. Best Run Global Purchasing Training Documentation: Hubwoo (SRM) Merchandise Catalog Order Process GPO Commodity Marketing April, 2013

2. Objectives: At the end of this session, you will be able to:  find the SAP Merchandise Catalog  order items and give-away articles  create/complete a Shopping Cart  understand the approval process

3. ©2013 SAP AG. All rights reserved.3 Internal Agenda 1.Merchandise Catalog in general and preconditions 2.Order give-away articles on SAP cost center 2.1Finding Hubwoo (formerly SRM) in Corporate Portal 2.2Finding the Global SAP Merchandise Catalog  2.3Ordering items and give-away articles  2.4Completion of the Shopping Cart  2.5Approval process 3.Vouchers 4.Special requests 5.Orders for private use

4. ©2013 SAP AG. All rights reserved.4 Internal 1. Global Merchandise Catalog in general and preconditions All required Merchandise items should be ordered by using the SAP Merchandise Catalog. The order process is highly automated and the approval workflow is included after the creation of the Shopping Cart. All items are branded with SAP logo in terms of Corporate Identity. Vendor (Brandon AB -> SC Communications/Chamberlain Marketing Group) is working in close alignment with global and local SAP Branding teams.

5. ©2013 SAP AG. All rights reserved.5 Internal 2. Order give-away articles on SAP cost center Please check your local Code of Conduct concerning the allowed value of presents.Code of Conduct Defined vendor for the U.S. is SC Communication‘s with its sub- vendor Chamberlain Marketing Group - Vendor ID 90734274. (For deliveries outside US territory please use Brandon AB with Vendor ID 90733510). More information about the U.S. vendor - you could find under http://www.sc-communication.com/en/ and http://www.cmgestore.com/corp/ http://www.sc-communication.com/en/ http://www.cmgestore.com/corp/ If you have any special requirements that are not covered by the standard assortment that is in the Merchandise Catalog, the vendor could also fulfill custom orders (see point 4 – special requests).

6. ©2013 SAP AG. All rights reserved.6 Internal 2.1 Finding Hubwoo (formerly SRM) in the Corporate Portal

7. ©2013 SAP AG. All rights reserved.7 Internal 2.2 Finding the Global SAP Merchandise Catalog

8. ©2013 SAP AG. All rights reserved.8 Internal 2.3 Ordering items and give-away articles (I) Please make your choice here!

9. ©2013 SAP AG. All rights reserved.9 Internal 2.3 Ordering items and give-away articles (II) 1. You may edit/maintain your account/settings 2. Click on the desired category.

10. ©2013 SAP AG. All rights reserved.10 Internal 2.3 Ordering items and give-away articles (III) Check stock Enter desired quantity Click on Add to Cart After clicking on a picture or headline of the desired item :

11. ©2013 SAP AG. All rights reserved.11 Internal 2.3 Ordering items and give-away articles (IV) If you have put all your items in the shopping cart click on place order/modify cart

12. ©2013 SAP AG. All rights reserved.12 Internal Continue your shopping or click on Checkout Coupon Voucher field is not activated in this this shop (only in the public shop). 2.3 Ordering items and give-away articles (V)

13. ©2013 SAP AG. All rights reserved.13 Internal 1. Click on the arrow to open the list of countries. This process step is needed for calculating the shipping costs. For deliveries to Walldorf the freight costs won’t be charged by vendor even though they appear in the Shopping Cart. 3. Click on Next 2. Select the country where the merchandise items should be shipped to by clicking on the country. 2.3 Ordering items and give-away articles (VI)

14. ©2013 SAP AG. All rights reserved.14 Internal 2.3 Ordering items and give-away articles (VII) 1. Select the shipping method you want to use. 2. Click Next

15. ©2013 SAP AG. All rights reserved.15 Internal 2.4 Completion of the Shopping Cart (I) Click on Details (to add/check Account Assignment, Delivery Address, Notes and Attachment)

16. ©2013 SAP AG. All rights reserved.16 Internal 2.4 Completion of the Shopping Cart (II) Check data in Account Assignment If shipment goes not to your office address please add under Delivery Address/Performance Location the place of delivery.

17. ©2013 SAP AG. All rights reserved.17 Internal 2.4 Completion of the Shopping Cart (III) Add Notes and Attachments Add Vendor Text for supplier if: You need delivery on a special delivery date You have any additional remark/request for the supplier. Add an Internal Note for Accounts Payable. Following information are required for presents/vouchers: Recipient of presents/vouchers Reason or event of presents/vouchers If external recipient: company of recipient If internal recipient: legal entity of employee like SAP AG, SAP Germany. Please be aware that this information has to be added for each line item.

18. ©2013 SAP AG. All rights reserved.18 Internal 2.4 Completion of the Shopping Cart (IV) 2. Click on Order if you have completed your Shopping Cart. 1. Having checked/added all required information click on Next.

19. ©2013 SAP AG. All rights reserved.19 Internal 2.5 Approval Process When the process of Shopping Cart creation is finalized you will receive a Shopping Cart (SC) number and the cost center manager will get an email with the request to approve the SC. Depending on the amount of your order, the approval will run through different approval workflows (cost center manager, management).  That means that there could be a few days difference between the creation of the Shopping Cart and the receipt of the Purchase Order by the supplier. To find out how to check the status and how to find the actual approver of your SC please follow this link.this link.

20. ©2013 SAP AG. All rights reserved.20 Internal 3. Vouchers (I) Order vouchers / Redeem vouchers The actual SAP policy of the U.S. company codes does not allow any voucher handling.

21. ©2013 SAP AG. All rights reserved.21 Internal 4. Special Requests If you have any special product requirements, please contact Chamberlain Marketing Group directly (sap.customer.service@brandoncompany.com) to discuss the possibilities. (sap.customer.service@brandoncompany.com) After discussing your request with the vendor please create the order “manually” in the Marketing catalog (→ Promotional items) based on an offer provided by SC Communications (Chamberlain Marketing Group). For instructions how to create a Shopping Cart please follow this link.this link

22. ©2013 SAP AG. All rights reserved.22 Internal 5. Orders for private use SAP employees will get special conditions on the public Merchandise Online Shop for private orders. Visit www.sapmerchandise.com.www.sapmerchandise.com 2. Enter email address and click on Login. 2. Click Login

23. Thank you Contact information: Meike Grupe GPO CP Merchandise SAP AG meike.grupe@sap.com

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