1. Created By: Taylor Burnett Maira Da Silva Adriana Haub Aaron Robinson Chapter 6 Refine Your Nonverbal Delivery The 5 Most Important Things in This Reading

2. Refine Your Non-verbal Delivery How do you refine your non-verbal Delivery? ● Analyze your non-verbal style ● Practice your delivery ● Manage your nervous system

3. Analyze your Non-verbal Style - Body Position and Movement Be aware of distracting positions: ●Foot placement ●Leaning positions ●Moving mistakes ●Avoid bouncing, rocking, pacing, etc. ●Sloppy sitting ●Avoid slouching or swiveling

4. Analyze your Non-verbal Style - Hand and Arm Gestures Distracting gestures: ●The Commander, Chilly Presenter, Gunshot Victim, Armless Presenter, Pocket Jingler, Slapper, The Garden Of Eden Use conversational Patterns: ●Emphasize your message ●Avoid Extremes ●Point friendly: point to visual aids not people ●Refine your gesture but don’t obsess Consider and Adapt to the situation: ●Room size ●Audience ●Cultural norms Solid, Upright posture and purposeful movement Communicates Confidence

5. Analyze your own behavior – Eye Contact and Facial Expression How to maintain proper eye contact: ●Find a friendly face ●Have little conversations ●Look long enough to complete a thought ●Locate influence audience members ●Use your body as you make eye contact ●Make adjustments for large audience Facial Expression ●Use conversational expression ●Smile when appropriate ●Interact with the audience

6. Manage Your Voice Traits 1.Volume: a.Speak to the back row b.Avoid vocal strain c.Listen for volume drops d.Vary volume e.Test microphone 2.Rate: a.Slow down if too fast/ Speedup if too slow b.Add pauses c.Adjust for cultural differences 3.Inflection: a.Speak with enthusiasm b.Avoid monotone speaking c.Low notes to high-pitched voice d.Avoid turning statements into questions 4.Enunciation: a.Use formal enunciation b.Less formal- use contractions

7. 1.Filler Words: a.Add Pauses b.Become comfortable with silence c.Listen for “advanced filler words” d.Avoid meaningless phrases 1.Filler Sounds: a.Avoid poor enunciation b.Avoid stutters c.Avoid stumbles Manage Your Voice Traits cont.

8. 1.Space: a.Consider seating arrangement b.Factor height and distance c.Listen for “advanced filler words” d.Avoid meaningless phrases 1.Objects: a.Between you and the audience b.Visual aids c.Dress consciously Manage Space and Objects Around You

9. Practice Your Delivery 1.Get Comfortable with content and timing a.Prepare limited notes b.“Own” your content i.Practice your presentation with friends and colleagues c.Connect to your slides i.Create Notepages d.Rehearse your presentation i.Rehearse, Rehearse, Rehearse e.Time a rehearsal 2.Rehearse with your slides a.Link what they’ll see to what you’ll say b.Anticipate visual distractions

10. Practice Your Delivery Intended to be blank (remove text before presentation)

11. Practice Your Delivery 1.Prepare for deck presentations a.Practice how you’ll open i.Identify the purpose of the deck b.Decide what to say each page i.Anticipate your audience having read ahead c.Consider the nonverbal message i.Consider where you’ll sit ii.Practice until you can paraphrase 2.Prepare for online presentations i.Know the equipment you’ll be using ii.Know what your audience will see iii.Plan to start your presentation early iv.Smile and connect with your audience

12. Manage Your Nervous System 1.General Techniques: a.Identify what makes you nervous i.Large Crowds ii.Demonstrating a Clear Message iii.Audience Acceptance b.Analyze your Symptoms: i.Visible Symptoms ii.Audible Symptoms iii.Undetectable Symptoms c.Practice: i.Useful Notes ii.Feel Confident Interacting: 1.Visuals 2.Audience iii.Rehearse ●Visible Symptoms: ○Rubbing Fingers ○Pacing or Rocking ○Staring at Notes ●Undetectable Symptoms: ○Pounding Heart ○Sweaty Palms ○Dry Mouth ● Audible Symptoms : ○Filler Words ○Speaking Fast ○Speaking Soft

13. Manage Your Nervous System Physical Techniques: Powerful PoseRelax Body Parts Breathe Deeply Prepare Your Voice

14. Manage Your Nervous System Mental Techniques: Think RationallyPositive Self Image Picture a Calm Scene Connect With Audience

15. Quiz 1.It is important to be able to _______ and _____________ people through nonverbal communication. 1.Solid upright posture and purposeful movement creates ______________ ___________. 1.____________ is a voice trait that turns statements into questions. 1.What effect does rehearsal have on your nonverbal communication? 1.Name two mental techniques to manage your nervous system.

16. Answer Key 1.It’s important to be able to READ and INFLUENCE people through nonverbal communication. 1. Solid upright posture and purposeful movement creates CONFIDENT COMMUNICATION. 1.INFLECTION is a voice trait that turns statements into questions. 1.What effect does rehearsal have on your nonverbal communication? a.MAINTAINING POSTURE b.INCREASE CONFIDENCE c.MANAGING YOUR NERVOUS SYSTEM 1.Name two mental techniques to manage your nervous system. a.THINK RATIONALLY b.POSITIVE SELF IMAGE c.PICTURE A CALM SCENE d.CONNECT WITH THE AUDIENCE