1. CHAPTER 3: SATISFACTION AND ALIENATION

2. ALIENATION Marx’s Concept of Alienation – Species Being Historical Materialism Exploitation Structure of capitalism causes structure of alienation ALIENATION: Product, process, other workers, creativity RESULT OF ALIENATION: Destruction of motivation

3. MEANINGLESS AND UNFULFILLING WORK Melvin Seeman’s individual level understanding of alienation: Erosion of meaning: Powerlessness Self Estrangement Meaninglessness Isolation RESPONSES: Couch potatoes, shallow consumerism, anger at home

4. MASLOW’S SELF ACTUALIZATION Hierarchy of Satisfaction Physiological Safety Belongingness Esteem Self Acutalization

5. SATISFACTION: WHAT IS IT? Evaluative summary about your feelings CAUSES OF SATISFACTION: Job Autonomy Belonginess Technology? If you have control over it. Organizational policies: pay, security, size, promotion policies, dignity and respect, participation

6. INTRINSIC OR EXTRINSIC Sources of job satisfaction can be divided into intrinsic and extrinsic

7. COMMITMENT Feelings of loyalty towards a job.

8. WHAT HAPPENS WHEN WORKERS ARE NOT HAPPY? LOWERED PRODUCTIVITY Absenteeism Quitting Resistance and Sabotage Theft