1. An introduction to Rehab JobFit & the Work Programme in Wales
Gill Owens Supply Chain Manager – S Wales

2. The Work Programme
The Work Programme is a new payment-by-results Welfare to Work programme launched throughout Great Britain in June Along with the Universal Credit benefit reforms, it is central to the Coalition Government’s ambitious programme of welfare reform

3. Key elements of the Work Programme
Replaces The New Deals, Employment Zones & Flexible New Deal
7/8 Customer groups across JSA & IB/ESA Claimants
Providers expected to support people for longer periods of time
Payments by results - based on outcomes and sustainability
Biggest transfer of risk – from state to non state
NO Job Start Payment
An end to ‘Creaming & Parking’ -Providers to support harder to help customers and rewarded for doing so.
A ‘Black box’ approach to encourage genuine innovation
Prime providers expected to work with a broad-range of partners, from the public, private and the voluntary sector to deliver personalised, localised service and specialist provision.

4. Work Programme in Wales
2 Prime Contractors
1 - Established - Working Links (WLs)
1 – New – Rehab Jobfit (RJF)
2 Approaches
WLs % internal % Subcontracted
RJF Managing Agent % Subcontracted
claimants through Work Programme
during 5 year contract
50/50 split for 1st 18 months
WP participants ineligible for pre employment ESF funded provision

6. The Rehab Group is an independent, not-for-profit organisation, with a current turnover of £180million, providing service in four EU member states. The Group currently provides training, employment, health and social care and commercial services for some 46,000 people each year.
The Rehab Group is one of only two voluntary organisations of the eighteen prime contractors delivering the Work Programme in the UK.
Interserve is one of the world’s foremost support services and construction companies, operating in the public and private sectors in the UK and internationally. It offers advice, design, construction and facilities management services for society’s infrastructure and provides a range of plant and equipment in specialist fields. Interserve is based in the UK; it has revenue of £1.9billion and a workforce of 625,000 people worldwide.

7. What this partnership brings to the work programme:
Proven track record in supporting people back to work
Strong supply chain management skills (deliver £2bn public services – 60% is through sub-contracting)
Track record of delivering outsourced government programmes
Strong links into local government and employer communities
Financial stability and maximum funding to the customer
Voluntary/public sector input (58% of end to end providers)

8. Sustainability programme
Delivery Model
Referral from JCP
Contact centre
Core Delivery Partners
Assessment
Specialist support
Delivery
Job Outcome
Sustainability programme

9. Wales Supply Chain Antur Teifi A4E BTCV Capital Engineering
Neath Port Talbot Council
Futureworks (At Pembrokeshire Council)
Scout Enterprises
TBG Learning
Tydfil Training
Vale of Glamorgan Council
North Wales Training
Ceredigion Training

10. Jobfit’s Provider Approach
Small Jobfit Supply Chain team
Subcontracted ‘Black Box’ delivery
Light Touch – re enforcement
Supported/Partnership approach
Establish a legacy in Wales through specialist projects & products
Re-invest in delivery

11. Product led Self Employment Employer Academy Social Enterprise
Recruitment Agencies
IT Solutions
Seasonality
Employer Academy
In Work Support
Local Authorities
Work Based Learning
Housing Associations

12. Our experience to date TUPE process End to End Providers all in place
Working through IT challenges
Referral volumes – not as forecast in numbers nor mix
Early need for specialist providers
Clarity around sanctions
Developing strong relationships with suppliers

13. Total people started on programme 8,471 (91%) Job Entry 690
Performance
To end October 2011
Total people referred
9,276
Total people started on programme
8,471 (91%)
Job Entry
690
(8.1% starts; 7.4% referrals)

15. Plans for the future Embedding core processes
Strong emphasis on sustainability
Driving performance across the supply chain
Providing maximum support to smaller suppliers
Continuing to build specialist provider portfolio
Staying flexible and responsive

16. Challenges Unemployment “hot spots”
Current shrinking labour market/financial crisis
Customer flows/ financial re- modelling
Delivering an effective supply chain working
-cultural challenge – payment model/customer groups
Driving performance and efficiencies
Ensuring local involvement
Encouraging Skills investment
Partnership working to deliver a joined up approach

17. Thanks for
listening