1. With thanks to our sponsor

2. Sustainability in Operation MEFMA Networking Event

3. Index Panel Members Key Topics related to Sustainability in Operation Open Panel Discussion

4. Ahmed Hussain Director of Facilities Operation, Du Daniela Voicu Director of Services, Burj Khalifa Kit Ord Managing Consultant, CROC Consultants Mohamed Al Sharaf Account Director, Dubai Properties Group LLC Today’s panel include:

5. The elements of setting up smart sustainable FM operations, and the best approach for different building types. Challenges in creating sustainable FM operations How to reflect short term gains whilst planning long term strategic targets for the facility? What communications strategy is needed to support sustainability in FM operations? What resources are needed? Key Topics

6. Definition of Sustainability Environmental sustainability has been defined as: Meeting the needs of the present without compromising the ability of future generations to meet their needs. (FAO - UN Food and Agriculture Organisation)

7. Social and environmental practices that protect and enhance the human and natural resources needed by future generations to enjoy a quality of life equal to or greater than our own. (UK Environmental Protection Agency) Definition of Sustainability

8. Sustainability is a new way of thinking about an age-old concern: ensuring that our children and grandchildren inherit a tomorrow that is at least as good as today, preferably better. (US Environmental Protection Agency) Definition of Sustainability

9. BRAINSTORM What activities are included under “Sustainability”?

10. Open Panel Discussion Discuss how to implement, improve and sustain our working environment. The elements of setting up smart sustainable FM operations, and the best approach for different building types. Challenges in creating sustainable FM operations How to reflect short term gains whilst planning long term strategic targets for the facility? What communications strategy is needed to support sustainability in FM operations? What resources are needed?