2. TITLE DATE Discover Sailing Club Implementation Plan 2013 Part 6. Discover Sailing Experiences & Courses June 2013

3. Implementation Plan 2013 You should now be hearing sound – if not check your audio and ensure you are in slideshow (full-screen) mode This is Ross Kilborn, Sport Development Director at Yachting Australia This presentation is the sixth of 11 in the Discover Sailing Club Implementation Plan

4. The Monthly Topics Feb(1)Program Introduction & Purpose (2)Planning & Prioritising MarThe gemba Report AprilTackers Sailability MayDiscover Sailing Days Discover Sailing Hosts JuneDiscover Sailing Experiences & Courses JulySafety, Risk Management & Membership Protection AugThe Sailing Pathway SeptCrewing OctClub Promotion NovMeasuring Results DecSummary & Future Plan

5. Curious Discover Sailing Days Tackers for Schools (Active After Schools Program) Casua l Connected Courses (Dinghy, Keelboat, Power, Tackers ) Crewing / Introductory Membership Committed Club Membership Further courses/ Coaching / RYA Discover Sailing Experiences Tackers Introduction Participation - Membership

6. Experiences & Courses Progressions beyond Step 0 - the initial trial such as the free Discover Sailing Day. The Experience is new and the next interim step Discover Learn to Sail Programs & Courses Dinghy (& windsurfer) Keelboat Powerboat Align with Pathway Steps 1 & 3 Offered within Discover Sailing Centres Vocational Pathways RYA-YA Yachting Training and Safety & Sea Survival

7. Discover Sailing Experience gemba identified as our great opportunity Only at Discover Sailing Centres – both dinghy & keelboat A 2-3 hour on water “experience” with a qualified instructor, and club hospitality Detailed information on the Yachting Australia website under Participation http://www.yachting.org.au/?Page=60969&MenuID=Particip ation%2F24382%2F0%2CDiscover%5FSailing%2F24383% 2F60963 http://www.yachting.org.au/?Page=60969&MenuID=Particip ation%2F24382%2F0%2CDiscover%5FSailing%2F24383% 2F60963

8. Discover Sailing Programs/Course – translation Customer focussed Now Programs not schemes Course names changes and aligned Learn to Sail (Powerboat) not training Discover Sailing Centre not YATC Dinghy not Get into Small Boat Sailing (GISBIS) Three pathway aligned levels = Start, Better, Racing Objective – to build skills and confidence whilst connecting people socially to other new participants and the club

9. Discover Sailing Centres Part of an Australia wide Program – 130 Centres Fully serviced and supported by State Associations Are Accredited on the basis of compliance with Operating Standards and Guidelines including Boats that comply with Special Regulations Qualified Instructors Comply with Australian Maritime Safety Authority requirements for Commercial Vessels from July 1 2013 For clubs/centres who charge a fee to non members Over 10,000 customers in 2012-13

10. Instructor Hierarchy (Dinghy, Power & Keelboat) Chief Instructor (Yachting Australia) Senior Instructor(s) States Instructors (Centres) Assistant Instructors

11. MyCentre Australia wide system for promoting and managing learn to sail, education & training Courses promoted on Discover Sailing website Offers on line customer enrolment & payment Automatic provision of personal accident insurance on enrolment (valid for 3m after course completion) Certificate and Customer satisfaction survey on completion Enables email & SMS communication with customers Reports student numbers and instructor activity

12. Vocational Pathways – Instructors Recreational Employment Discover Sailing RYA-YA Commercial & International Recognition Part Time, Seasonal & Full time Roles Certificate IV in Training & Assessment

13. YA-RYA Yacht Training Program (& Safety & Sea Survival) Start Yachting Comptetent Crew Day Skipper Coastal Skipper Yachtmaster Coastal, Ofshore and Ocean 26 YA-RYA Centres in Australia – some shore based Nearly all Commercial Managed by Yachting Australia Advanced Introductory Shore based Navigation & Diesel Mechanics International Certificate Competency CC

14. Further Information Your State Association Yachting Australia website Education & Training Participation – for the Experience Details

15. The Monthly Topics Feb(1)Program Introduction & Purpose (2)Planning & Prioritising MarThe gemba Report AprilTackers Sailability MayDiscover Sailing Days Discover Sailing Hosts JuneDiscover Sailing Experiences & Courses JulySafety, Risk Management & Membership Protection AugThe Sailing Pathway SeptCrewing OctClub Promotion NovMeasuring Results DecSummary & Future Plan