1. KnowledgeOne Jack Chosnek KnowledgeOne Managing Management of Change (MOC) © KnowledgeOne

2. KnowledgeOne MOC Watershed Event Flixborough 1974 KnowledgeOne

3. Managing Management of Change  Concentrate on the important  Streamline the rest  Measure and correct

4. KnowledgeOne What are the Ingredients for a Good MOC System  Training on recognizing changes  Description (Technical) of the Change  Safety Analysis  Checklist  Review (Approval)  PSSR  Documentation  Management Oversight

5. KnowledgeOne What are the KEY steps in a Good MOC System  Description of the Change  Safety Analysis  PSSR

6. KnowledgeOne Description of the Change  Will you be able to recognize it At the PSSR? At the PSSR? A few months later? A few months later? A few years later? A few years later? Does it include the intent? Does it include the intent? Does it include the assumptions? Does it include the assumptions? KnowledgeOne

7. Safety Analysis  You are doing a one-man PHA

8. KnowledgeOne Safety Analysis  You are doing a one-man PHA ! KnowledgeOne

9. Safety Analysis  You are doing a one-man PHA !  Permanent or temporary change? KnowledgeOne

10. Safety Analysis  You are doing a one-man PHA!  Permanent or temporary change?  Are you defeating a safeguard? KnowledgeOne

11. Safety Analysis  You are doing a one-man PHA!  Permanent or temporary change?  Are you defeating a safeguard?  Are you adding operational complexity? KnowledgeOne

12. Safety Analysis  You are doing a one-man PHA!  Permanent or temporary change?  Are you defeating a safeguard?  Are you adding operational complexity?  Is it going to be reviewed by somebody competent? KnowledgeOne

13. PSSR  Is it what you got what you wanted?  Can you tell?  Is the intent satisfied? KnowledgeOne

14. Good vs. Efficient  Efficiency by itself does NOT create a good system KnowledgeOne

15. Good vs. Efficient  Efficiency by itself does NOT create a good system  Efficiency can add to Effectiveness KnowledgeOne

16. An Efficient MOC System  Simple Workflow  Strong Review  Easy Capture of MOC System Status KnowledgeOne

17. Metrics (Differentiate between Temporary and Permanent Changes)  Number of open MOCs  Past Due MOCs  MOCs that will be due in the next 30 days KnowledgeOne

18. Metrics (Differentiate between Temporary and Permanent Changes)  Number of open MOCs  Past Due MOCs  MOCs that will be due in the next 30 days Periodically:  Total number of MOCs  Total number of Work Orders KnowledgeOne

19. DATABASE  User friendly, intuitive and secure  Forces workflow but flexible  Customizable checklist  Customizable approval levels  Allows for collection of documentation  One-button e-mails for approvals/reminders  Integrated PSSR  Metrics  It’s not over until…documented KnowledgeOne

22. PAST DUE MOCs

23. KnowledgeOne

25. www.knowledge1.net (Download MOC Database Demo)