1. Corporate Action Reengineering Lori Trezza Vice President, Operations ACSDA Leadership Forum October 9, 2007

2. 2 Asset Servicing Reengineering Projects Underwriting Corporate Actions Security Master Files

3. 3 Reengineering Objectives Strategic Goal: Implement a unified end-to-end platform from issuance through the entire asset servicing life cycle. Objectives: Provide more accurate and timely servicing information Replace legacy sub-systems with newly architected platform Strategic Goal: Implement a unified end-to-end platform from issuance through the entire asset servicing life cycle. Objectives: Provide more accurate and timely servicing information Replace legacy sub-systems with newly architected platform

4. 4 Reengineering Objectives (continued) Objectives: Automate and streamline redundant processes Enhance functionality: ISO15022, multi-currency, international numbering systems Reduce ongoing technology support costs Eliminate redundant storage of data Objectives: Automate and streamline redundant processes Enhance functionality: ISO15022, multi-currency, international numbering systems Reduce ongoing technology support costs Eliminate redundant storage of data

5. 5 Corporate Action Life-Cycles

6. 6 Corporate Action Processes Announcements Capturing and maintaining of event information Includes Announcement Collection and Validation Processes Entitlements Identifying eligible participant positions and calculating the entitlement Identification and Notification stage of the Life-cycle Announcements Capturing and maintaining of event information Includes Announcement Collection and Validation Processes Entitlements Identifying eligible participant positions and calculating the entitlement Identification and Notification stage of the Life-cycle

7. 7 Corporate Action Processes Response Capture Processing of all Corporate Action instructions Election Processing stage in the Life-Cycle Reconciliation Balancing entitlement positions, pre-balancing cash payments and resolving out of balances Response Capture Processing of all Corporate Action instructions Election Processing stage in the Life-Cycle Reconciliation Balancing entitlement positions, pre-balancing cash payments and resolving out of balances

8. 8 Corporate Action Processes Payments R eceipting and allocating event proceeds; post allocation bookkeeping Event Settlement and Reconciliation stages of the Life Cycle Tax Creating and Maintaining information to support tax elections Payments R eceipting and allocating event proceeds; post allocation bookkeeping Event Settlement and Reconciliation stages of the Life Cycle Tax Creating and Maintaining information to support tax elections

9. 9 Top “10” Highlights 1. Security Master File will work in unison with Underwriting and Corporate Actions 2. Capture more comprehensive information on securities during eligibility process

10. 10 Top “10” Highlights 3. Announcement Processor Single Announcement Engine for DTC and GCA supporting US and Global Events Introduction of new naming convention aligned with industry standards Process complex events within a single envelope Link related corporate action events

11. 11 Top “10” Highlights 4.Support Global Processing Leveraging current GCA platform for Global Announcements Calculation of Entitlements in multiple currencies Multi-currency Bookkeeping systems to support post-payable reconciliation process

12. 12 Top “10” Highlights 5. Improved Entitlement Calculations Common payment options across all event types Process pro-rata lotteries 6. Common Instruction Processor Event specific instruction cutoff times Customizable instruction “approval” mechanism

13. 13 Top “10” Highlights 7. Improved payment reporting Taxes and fees will be deducted as separate line items, for improved audit trail Post Payable adjustments will be reversed and reallocated 8.ISO15022 / XML messaging support for entire event life-cycle

14. 14 Top “10” Highlights 9.Web browser access with enhanced reporting and export functionality 10. A Participant “dashboard” that “pushes” critical information to customers

15. 15 Corporate Actions Timeline Published Transition Plan including Processing Guide, Technical Specifications and Technical Transition Plan Regional Sessions October thru November to introduce the Transition Plan Complete Functional specs by 12/07 Begin Coding 2008 Customer Testing begins 3Q 2009 Implementation begins 1Q 2010 Published Transition Plan including Processing Guide, Technical Specifications and Technical Transition Plan Regional Sessions October thru November to introduce the Transition Plan Complete Functional specs by 12/07 Begin Coding 2008 Customer Testing begins 3Q 2009 Implementation begins 1Q 2010