1. September 12, 2013 Measuring Our Impact: Lessons from the Field Washington State National Association for State Community Services Programs Annual Conference Tim Johnstone Chief Strategy Officer Hopelink © 2013 Hopelink

2. Demonstrating Collective Impact in Washington State 30 Community Action Partner Agencies Diverse Communities (Urban, Suburban, Small Cities & Rural) © 2013 Hopelink

3. Goal: To Demonstrate the Power and Effectiveness of the Community Action Partnership, Statewide and in Local, Highly Diverse Communities. © 2013 Hopelink

5. The Hopelink Model A Self-Sufficiency Journey © 2013 Hopelink

6. Vision: A Community Free of Poverty. Mission: To Promote Self- Sufficiency for All Members of Our Community; We Help People Make Lasting Change. Hopelink 880 square miles suburban, small city and rural poverty. © 2013 Hopelink

7. Hopelink Model Self-Sufficiency Journey Self-Sufficiency Matrix – Life Domain Focus (Arizona Model) Self Sufficiency Calculator (compares to Living Wage Standard) Alliance for Children & Families Sponsored Global Literature Review Internal Client Study – Voice of the Customer and Asset Building ProcessImprovement.

8. Hopelink’s Assumptions and Beliefs:  Self-sufficiency looks different for each person, and is more than just living wage income.  People must first be stable to then be able to focus on making progress toward self-sufficiency.  People are highly complex and unique – all facets of their lives must be addressed holistically for them to be successful and make lasting change in their lives.  People and families who are equipped to exit poverty most often do.  Helping people gain stability, then equipping them with the tools, skills and knowledge to exit poverty is the best way to make lasting change for them and the community. © 2013 Hopelink

9. Hopelink Model

10. Equipped to Exit Poverty Stable Hopelink Model for Client Success: Basic Needs Secure Employable Resilient 100% Resource Adequacy To Self-Sufficiency © 2013 Hopelink

11. Hopelink Model © 2013 Hopelink

12. Hopelink Model Washington State Community Action Circle Diagram © 2013 Hopelink

13. Hopelink Model Washington State Community Action Partnership

14. Indicators of Success All Drivers and Prerequisites have Success Indicators. Filling “Gaps” by Identifying, Developing and Testing New Measures and Tools. “Test Marketing” and Marketing Program Development (with simplified graphics) © 2013 Hopelink

15. Thank you. Tim Johnstone Chief Strategy Officer Hopelink PO Box 3577 Redmond, WA 98073 425.952.3039 © 2013 Hopelink