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Gilruth Center, The Alamo Ballroom
Welcome to the Johnson Space Center Office of Procurement Source Selection Industry Updates Briefing Tuesday, August 13, 2014 Gilruth Center, The Alamo Ballroom 9:00 a.m. – 11:00 a.m.
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Anna Carter, Contracting Officer JSC Source Selection Office
Introduction Anna Carter, Contracting Officer JSC Source Selection Office 2
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This briefing is provided for informational purposes only and does not apply to any specific solicitation. Each solicitation has its own set of Instructions, Conditions, and Notices to Offerors and Evaluation Factors for Award. When submitting proposals in response to a solicitation, carefully read the Instructions, Conditions, and Notices to Offerors and Evaluation Factors for Award for that particular solicitation.
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Objective To communicate the key features of the JSC Source Selection processes to help Industry better prepare and respond to the JSC Request for Proposals.
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Agenda Speaker Subject
Anna Carter, Contracting Officer JSC Source Selection Office Introductions Melanie Saunders, Associate Director Johnson Space Center Welcome to JSC Source Selection Updates Briefings Debra L. Johnson, Director JSC Office of Procurement JSC Office of Procurement 2.0 Brad Niese, Team Lead Office of Procurement Strategic Acquisition Forecast (SAF) Christina Hibbs, Contracting Officer Operations Support Office Streamlined Procurement Team Process Shine Lin, Contract Specialist Institutional Procurement Office J. R. Carpentier, Contracting Officer Projects Procurement Office Lowest Price Technically Acceptable Process Wally Khan, Cost/Price Analyst JSC Source Selection Office Disclosure Statements (DS) Cost Accounting Standards (CAS) Offeror's Responsibility for Submitting DS Sheela Logan, Pricing Team Lead JSC Source Selection Office JSC Pricing Template Changes Kirby Condron, Contracting Officer Space Station Procurement Office Tips for Avoiding Common Mistakes in Proposals Suzan Thomas, Contracting Officer JSC Source Selection Office
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Welcome to JSC Source Selection Updates Briefing
Melanie Saunders, Associate Director Johnson Space Center 2
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JSC Office of Procurement 2.0
Debra Johnson, Director JSC Office of Procurement 2
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Procurement Customer Support Workforce Performance Transparency
Solution & results focused (understanding technical content sufficiently) Innovative solutions (contract features with on ramps, flexibility, etc) Alternative acquisition options (SAAs, CA, existing contracts, etc) Timeliness (lead times, milestones, reviews, etc) Transparency Awareness (no surprises) Communication (feedback, open and continuous) Workforce Training Solution & results based (augmentation to required curriculum) Analysis & negotiations (Price Fighters) BALaNCE Program (focus on leadership & innovation) Integrated member of the requirements organization (understanding the system) Ability to consult and implement (end to end mentality) Tools/Processes Transition to paperless contracting User friendly database of all contracts to make informed recommendations/decisions
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Procurement BA Management Team Directorate Suite
Rotation and mobility agility (break down walls) Motivating workforce (awards, incentives, etc) Employee development (training, opportunities) Consistent communication (one voice, advocacy) Return on Investment (value analysis) Directorate Suite Provide the Vision, Environment and Framework for success Continuous Self Assessment (SEB process/lessons learned, Reviews, etc) Balance Scorecard Governance Structure
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Strategic Acquisition Forecast (SAF)
Brad Niese, Team Lead JSC Office of Procurement 2
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SAF Framework Objectives:
Efficient & Effective manner to acquire goods & services to meet goals/mission of the center and the programs Longer-term, strategic acquisition outlook with an integrated center-wide focus with goals to optimize interdependencies and reduce redundancies Leverage flexibilities to develop integrated business and acquisition solutions
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Acquisition Forecast Team
SAF Process Deep Dive Request Requires fwd Work Acquisition Forecast Team Directorate Offices work with Procurement Offices to determine new requirements and initial prospective acquisition strategy Board of Directors ASM Decision(s) Funding and affected Directorates Acquisition Team Prescreen/Prepare Recommendations BA, AM, AL, Requirements Org Recommendations Approve Establishes JSC Acq. Forecast & Kicks off Procurement Process Acquisition Forecast JSC Procurement Portfolio Database Procurement Process: PDT(s) PDT(s) PDT(s) PDT(s) PDT(s) PDT(s) PDT(s) PDT(s) PDT(s) Contract Mods/Options IDIQ Orders Other
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Streamlined Procurement Team Process
Christina Hibbs, Contracting Officer Operations Support Office Shine Lin, Contract Specialist Exploration Systems Procurement Office 2
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SLPT versus Source Evaluation Board (SEB) Acquisitions
Dollar Value Generally under $50M Generally over $50M Technical Evaluation Technical Acceptability, (both PPT & LTO), Pass/Fail basis Mission Suitability, Score from 0 to 1,000 Technical Proposal Optional (SLPT determines) Yes Trade-Off Factors Value Characteristics (Optional), Past Performance, and Cost/Price Mission Suitability, Past Performance, and Cost/Price Past Performance Adjectival Level of Confidence Rating
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SLPT versus Source Evaluation Board (SEB) Acquisitions, Continued
Cost/Price Evaluation Yes Eligibility for Award Yes * Relative Importance of Evaluation Factors, “The Riddle” * All cost-reimbursable acquisitions require adequacy of accounting systems regardless of dollar value. Some cost-reimbursable acquisitions will require adequacy of Disclosure Statements (DS) for Cost Accounting Standards (CAS) covered contracts. The solicitation will advise the offerors as to the specific eligibility requirements. Other eligibility requirements unique to each procurement are possible as well.
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SLPT versus Source Evaluation Board (SEB) Acquisitions, Continued
SLPTs are typically used for less complex procurements. For SLPTs, trade-off factors (past performance, cost/price, and value characteristics, if applicable) are not evaluated for unacceptable proposals. Draft RFPs are typically not issued for less complex proposal requirements. Draft Statements of Work may be posted instead. This process envisions award without discussions Submit your best offer first!
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When is SLPT Not Used? We generally do not use the SLPT source selection method for: Sole source acquisitions Sealed bidding Technically complex acquisitions Examples SLPT Engineering Fabrication Services (EFS) Safety & Mission Assurance Engineering Contract (SMAEC) SEB JSC Protective Services Contract (JSCPSC) JSC Engineering, Technology, Science (JETS)
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Types of SLPT source selection methods
The Performance Price Trade-off (PPT) process is a simplified best value source selection strategy that permits a tradeoff between past performance and cost/price in reaching the award decision. The Limited Trade-Off (LTO) process is also a simplified best value source selection strategy that permits a tradeoff between past performance, cost/price, and Predefined Value Characteristics (VCs), if applicable. Predefined Value Characteristics are over and above the baseline requirement that the Government considers advantageous and may be willing to pay more to obtain.
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Unique Features of Streamlined Procurement Team Process
May or may not request technical proposal Where market research shows a robust pool of qualified offerors with excellent past performance, past performance alone is sufficient as a discriminator not only for best value, but ability to perform the work. Technical Acceptability is a pass/fail gate. Source Selection Authority trade-off decision made on value characteristics (optional), past performance, and cost/price. Trade-off performed in accordance with the relative importance of factors, “the riddle,” as established in the Request for Proposal (RFP).
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Overview of SLPT Process
Determine Acceptability (A, PA, or U) “A” and “PA”: Evaluation of Past Performance & Cost/Price (VCs if applicable) NFS Identification of Unacceptable Proposals Technical Acceptability Determination “U”s are out Award or Competitive Range Award: Present Findings to SSA for Selection “U”s are out Determine Acceptability (A or U) Final Proposals Received & Re-evaluated Hold Discussions w/ Offerors in Competitive Range Competitive Range: Present to SSA for Decision on Who is in Competitive Range Award: Present Findings to SSA for Selection “A”s are Evaluated Against Past Performance & Cost/Price (VCs if applicable)
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SLPT Ratings Technical Acceptability Factor (pass or fail basis)
Acceptable (A) Potentially Acceptable (PA) Unacceptable (U) Trade-off Factors Cost/Price Past Performance - Level of Confidence Very High Level of Confidence High Level of Confidence Moderate Level of Confidence Low Level of Confidence Very Low Level of Confidence Neutral Value Characteristics (if Limited Trade-off is used) - Value Added Significant Value Added Value Added No Value Added
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Definition of SLPT Ratings
A proposal will be rated “Acceptable” under the Technical Acceptability Factor, where ALL subfactors are individually rated acceptable based on the level of completeness, feasibility, and reasonableness such that associated risks do not jeopardize an acceptable level of contract performance. A proposal will be rated “Unacceptable” under the Technical Acceptability Factor where ANY subfactor is individually rated unacceptable based on the level of completeness, feasibility, and reasonableness such that associated risks do jeopardize an acceptable level of contract performance.
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Definition of SLPT Ratings, Continued
A proposal will be rated “Potentially Acceptable (PA)” under the Technical Acceptability Factor, when after the initial evaluation, the proposal does not fully meet the definition for an “Acceptable” or “Unacceptable” rating and the Government anticipates that additional information obtained during discussions could result in a proposal rating of “Acceptable”. A rating of TA or PA does not guarantee inclusion in the Competitive Range. Contracts may be awarded without discussions. Please note that PA is a rating only under the SLPT process. It is not utilized in the SEB or LPTA process which will be discussed later in this presentation.
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Technical Acceptability Factor
An assessment of the offeror’s understanding of the requirements of the RFP. Typically this involves an evaluation of the offeror’s technical narrative including processes and methodology, and basis of estimates for skill mix and FTEs. Examples of Subfactors include: Management Approach Management and Staffing Plan Total Compensation Plan Phase-In Plan Technical Approach Technical Implementation Approach Safety and Health Plan Technical Resources Template Small Business Utilization
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Predefined Value Characteristics
Predefined Value Characteristics (VCs) are used when qualities that are over and above the baseline requirements exist – particularly as they apply to technical requirements – and the Government is willing to pay extra, if applicable, for this added value beyond the minimum/baseline requirements. Any proposed VCs may be incorporated into the awarded contract. For Example: Lighter Weight Smaller Dimensions Greater Functionality
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Past Performance Factor
An assessment of NASA’s confidence in the Offeror’s (prime and major subcontractors) ability to perform the solicitation requirements based upon relevant performance under previously awarded contracts. Each solicitation will include specific guidelines for Past Performance evaluation. Is it relevant to the requirements in the SOW/PWS? Is it recent? The Government reserves the right to use both data provided by the Offeror and data obtained from other sources including: Past Performance Information Retrieval System Defense Contract Management Agency Interviews with government and commercial clients Other Sources
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Relative Importance of the Evaluation Factors, “The Riddle”
FAR : all evaluation factors that will affect contract award and their relative importance shall be clearly stated in the solicitation, and the solicitation shall state whether all evaluation factors other than cost or price, when combined, are significantly more important than, approximately equal to, or significantly less important than cost or price. This process permits tradeoffs among cost or price and non-cost factors for technically acceptable offerors and allows the Government to accept other than the lowest priced proposal. Examples include: Past performance is more important than the combined value of the predefined value characteristics. Past performance and predefined value characteristics, when combined, are significantly more important than cost. Past performance is significantly more important than cost/price.
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Lowest Price Technically Acceptable Process
J.R. Carpentier, Contracting Officer Projects Procurement Office 2
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LPTA Price is ranked lowest to highest, then technical acceptability is strictly a pass/fail (no potentially acceptable) Award is made to the lowest priced, technically acceptable, responsible offeror A firm-fixed price contract is more common and is the process flow that is illustrated in this presentation Past Performance is generally not considered except in regard to FAR 9.1, Responsible Prospective Contractors Generally a shorter overall acquisition schedule Less complex solicitations Human Health & Institutional Management Support (HHIMS) recently utilized the LPTA process
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LPTA Process Government issues RFP
Proposals received on time in accordance with RFP instructions Proposals then ranked by total price, lowest to highest Lowest priced proposal is then reviewed by the Procurement Team (PT) for RFP compliance, then reviewed for technical acceptability If the lowest priced proposal is technically acceptable, no more proposals are evaluated and PT moves to award phase 7
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LPTA Process (Cont’d) If the lowest priced proposal is not technically acceptable, PT begins review of second lowest priced proposal and continues until a RFP compliant, technically acceptable proposal is reviewed All proposals may be reviewed if it is in the best interest of the Government (low # of proposals received, close grouping in price) Debriefs will be done if requested, however, data provided may be limited based on whether or not a particular proposal was reviewed In the event of two equal low prices, a supervised coin toss will be used to determine the low price offer to proceed to technical acceptability evaluation 7
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LPTA Process Flow Yes No Yes No Yes Determine gross acceptability
Confirm timeliness Determine gross acceptability Unacceptable are out Is proposal technically acceptable? Proposals received Rank by price/determine lowest price Yes No Yes Reasonable iterations? Award Phase: Present Findings to SSA for Selection No Yes Award Phase: Present Findings to SSA for Selection Competitive Range/Hold Discussions w/ Offerors (if applicable) Review 2nd lowest priced proposal (or 3rd, or 4th, etc.)
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When to use LPTA? Re-competes or follow-ons where there is good historical data Technical Requirements: Well defined, low-risk, objective metrics Generally not used if Past Performance is a key factor in evaluation
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LPTA Information Be aware that RFP evaluation criteria may look different Carefully review the RFP language as Government is looking to minimize evaluation time. 8
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Wally Khan, Cost/Price Analyst JSC Source Selection Office
Disclosure Statements (DS) Cost Accounting Standards (CAS) Offerors’ Responsibility For Submitting DS Wally Khan, Cost/Price Analyst JSC Source Selection Office 2
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What is a Disclosure Statement?
A DS is a written description of a contractor’s cost accounting practices and procedures; how costs are accounted for and measured Means of measuring consistency and compliance of day-to-day cost accounting with applicable CAS Must be adequate – accurately describe the practices and procedures i.e. current, accurate and complete Must be compliant – with FAR, CAS
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What is CAS? CAS is a set of standards and rules for use in determining costs on negotiated procurements. CAS addresses cost accounting--the measurement, assignment, and allocation of costs to Government contracts There are currently 19 standards Ref: 48 CFR (CAS Applicability)
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Why a Disclosure Statement is Important at Contract Award
FAR (b) “The contracting officer shall not award a CAS-covered contract until the cognizant Federal agency official (CFAO) has made a written determination that a required Disclosure Statement is adequate unless, in order to protect the Government's interest, the agency head, on a non-delegable basis, authorizes award without obtaining submission of the required Disclosure Statement. In this event, the contractor shall submit the required Disclosure Statement and the CFAO shall make a determination of adequacy as soon as possible after the award.”
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Relationship: DS & CAS DS required of entities subject to CAS Board’s Rules and Regulations Entities subject to CAS are subject to either: Full coverage - Subject to all 19 CAS Standards Modified Coverage – Subject to 4 Standards CAS 401, 402, 405, 406 Ref FAR (a) (1)
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CAS Coverage Determine when a contract is: Not subject to CAS
Subject to Modified CAS Subject to Full CAS
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Exemptions from CAS Negotiated contract / subcontract for $700,000 or less Sealed bid contract Firm Fixed Price (FFP) contract / subcontract awarded on the basis of adequate price competition without the submission of cost or pricing data FFP contracts / subcontracts for commercial items Contracts / subcontracts price set by law Contracts / subcontracts with small business Current contract less than $7.5M or business unit NOT currently performing on CAS-covered contract or subcontract of $7.5M or more
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Determination of Modified CAS Coverage
Three questions Is the current award $50M or more? Did the business receive $50M or more in net CAS covered awards in the preceding accounting period? Has the business unit received a single CAS covered award of $50M or more during the current cost accounting period? If answer to all three questions is “No”, then contract is subject to Modified CAS Coverage
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Modified Coverage Modified CAS covered contracts are subject to the following Cost Accounting Standards: CAS Consistency in Estimating, Accumulating, and Reporting Costs; CAS Consistency in Allocating Costs Incurred for the Same Purpose; CAS 405 – Accounting for Unallowable Costs; CAS 406 – Cost Accounting Period
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Determination of Full CAS Coverage
If the answer to any of the three preceding questions is “Yes”, then the award is fully-covered and therefore subject to all 19 Cost Accounting Standards
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When is a Disclosure Statement Required?
DS required for fully CAS-covered contracts For modified CAS-covered contracts, two questions need to be asked: a. Did the company together with its segments receive $50M or more in net CAS-covered awards during the preceding cost accounting period? If answer is “No” - DS not required If answer is “Yes” - Go to b. b. Is the company’s CAS-covered awards in the prior year $10M or more AND 30% or more of total segment sales? If answer is “Yes” - DS is required
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CAS Coverage and DS Determination
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Responsibility of Offeror
It is the Offerors’ responsibility to determine if a prospective contract will require the submission of a Disclosure Statement (DS). Plan ahead for obtaining an adequate DS. According to my latest information from DCAA, 1-3 months required to complete an Adequacy audit depending on issues that may arise with the DS.
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Responsibility of DCAA & DCMA
FAR (c) “The cognizant auditor is responsible for conducting reviews of Disclosure Statements for adequacy and compliance.” The DCAA is responsible for performing audits of the DS. FAR (d) “The CFAO is responsible for issuing determinations of adequacy and compliance of the Disclosure Statement.” When delegated by the Contracting Officer, DCMA is the CFAO for purposes of the Disclosure Statement.
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Tracking Disclosure Statements
Offeror Prepares Disclosure Statement DCAA Audits & Reports to DCMA DCMA Determines Adequacy Contract can be Awarded Determination of Adequacy Determination of Inadequacy Contract cannot be Awarded
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Summary Determine CAS Coverage No CAS coverage Modified Coverage
Full Coverage Determine need for Disclosure Statement No CAS coverage No DS required (Exemptions) Modified Coverage May require DS Full Coverage DS required Plan ahead for obtaining an Adequate determination Generally it takes 1-3 Months for DCAA to complete DS adequacy audit
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JSC Pricing Template Changes
Sheela Logan, Pricing Team Lead JSC Source Selection Office 2
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Incumbent Retention Data
Total Compensation Template (e): Incumbency Assumptions [TC(e)] being revamped to better support the data collection needed to fully understand an offeror’s strategy regarding incumbent retention and compensation. Lack of clarity regarding an offeror’s proposed approach can result in Prolonged discussion periods A slip in planned award date Changes to how incumbent data is captured in solicitations: TC(e) revision Technical Resources Template (TRT) revision Inclusion of ‘incumbent’ definition in RFP: “current person performing same or similar function on current contract”
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OLD TC(e): Incumbency Assumptions
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NEW TC(e): Incumbency Assumptions
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OLD Sample TRT
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NEW Sample TRT
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Tips for Avoiding Common Mistakes in Proposals
Kirby Condron, Contracting Officer Space Station Procurement Office Suzan Thomas, Contracting Officer JSC Source Selection Office 2
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Tips for Avoiding Common Mistakes in Proposals
Ask questions early If anything in the draft RFP or RFP is unclear, submit questions to the Contracting Officer. Follow page count and formatting requirements exactly Pay close attention to ensure that the number of pages, page margins, font type, font size, and page size are in conformance to Section L. Do not submit additional appendices, handouts, etc. which were not requested. These could put you over the page limitations. Excess and non-conforming pages will be returned to the Offeror without review, which may affect the Government’s evaluation of a proposal, and how it is ultimately rated. If the designated font sizes for text and tables differ in Section L, do not attempt to convert text information into table format in order to save page space and circumvent the page limitations. Pages and foldouts not conforming to the definition of a page included in the RFP will not be evaluated and will be returned to the Offeror.
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Tips for Avoiding Common Mistakes in Proposals, (Cont’d)
Technical Acceptability (SLPT or LPTA Process) Submit all deliverables required for the Technical Acceptability Volume and ensure that you cover all topics required to do the task at hand Forgetting to submit just one DRD or the information required for a key Technical Acceptability factor could result in a rating of Unacceptable, which would immediately eliminate your proposal from further consideration. Ensure that you have done adequate proposal quality control before submission. Focus on the solicitation requirements to meet the Technical Acceptability evaluation Proposing an approach above and beyond the baseline specifications may be reflected in the cost/price volume, and could impact the evaluation of your proposal during the tradeoff process. If Value Characteristics are proposed, please ensure that adequate detail is submitted to enable evaluators to assess their value.
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Tips for Avoiding Common Mistakes in Proposals, (Cont’d)
Past Performance Explain which divisions, business units, segments, or other organizations of your company are proposed to perform the effort. Provide an organizational chart and information regarding the relationship and types of resources shared (workforce, management, facilities, or other resources) between these entities. Ensure that information submitted for the prime contractor and major subcontractors is relevant and recent in accordance with solicitation requirements Make sure that information provided for Key Personnel is detailed and relevant to the effort requested Follow up with Past Performance Questionnaire (PPQ) respondents to ensure timely submittals – Be aware of Limited Communications Notice effect at JSC Follow up with Contracting Officers on recent and relevant contracts for Prime and Major Subcontractors to ensure recent Past Performance Information Retrieval System (PPIRS) reports have been posted Make sure that the listed POCs are up-to-date and aware that you are proposing
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Tips for Avoiding Common Mistakes in Proposals, (Cont’d)
Cost/Price Propose a realistic cost/price that is consistent with your technical proposal. Common Cost/Price Volume Errors: Proposals with omissions: Lack of detail on Overhead, G&A, and Other Indirect Rates Lack of narrative supporting rationale Logic Issues Inconsistent content within the cost proposal Failure to follow template instructions: Using hard numbers instead of formulas where appropriate Placing Fully Burdened Labor Rates where Direct Labor Rates are Required
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Tips for Avoiding Common Mistakes in Proposals, (Cont’d)
Eligibility and Model Contract Requirements Submit your Model Contract in its entirety. Have you completed all required fill-ins? Does the SF33 include a signature of a person that is authorized to commit your company? Does item 12 of the SF33 state your acceptance period? Are the rates stated in Section B consistent with the rates in the Cost/Price proposal? Is the proposed value and fee in Section B consistent with the values proposed in the Cost/Price proposal? Did your proposal include the value of your phase-in plan? Did you submit the entire Model Contract and not just the pages with fill-ins? Does your Model Contract reflect all amendments issued to the RFP? FAR 9.103(a), Policy: “Purchases shall be made from, and contracts shall be awarded to, responsible prospective contractors only.” “Responsible” is defined in FAR , General Standards
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Tips for Avoiding Common Mistakes in Proposals, (Cont’d)
FAR : “Professional compensation that is unrealistically low or not in reasonable relationship to the various job categories, since it may impair the Contractor’s ability to attract and retain competent professional service employees, may be viewed as evidence of failure to comprehend the complexity of the contract requirements.” Total Compensation Plan and Templates Clarify which subcontractors meet the criteria in NFS (d) and submit Compensation Templates for those subcontractors. Compensation Template (a) captures non-exempt employees and Compensation Template (b) captures exempt employees. Many templates include all employees on both (a) and (b), making it difficult to determine which proposed labor categories are non-exempt and exempt. In (a) and (b) state the proposed labor escalation rate proposed (expressed as a %), instead of actual labor rates proposed. Be specific when describing employee fringe benefits. Is the benefit employer versus employee paid? What is the specific benefit? When are employees eligible for this benefit?
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Tips for Avoiding Common Mistakes in Proposals, (Cont’d)
Monitor the website for your particular acquisition very closely. Any new information will be posted here, including milestone updates, amendments to synopses and/or the solicitation, interested parties lists, questions and answers, etc. Source Selection Sensitive information is not posted to the website. The deadline for proposal submissions is extremely strict. Arriving just one minute late means your proposal cannot be accepted. To avoid this: Review all proposal delivery instructions thoroughly Review the proposal instructions, coordinate with the point of contact (Contracting Officer or Contract Specialist) in advance of the delivery, and ask questions if any instructions are not clear Stress the importance of timeliness and proper location with your courier When delivering a proposal in person, remember to deliver the proposal through Gate 4, and not through the Central JSC Gate 1 Allow at least 48 hours to over-night a proposal through a mail carrier If you choose to deliver in person on the due date, remember that late flights, traffic jams, and congestion in the JSC area may affect the timeliness of your proposal
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How to Get Connected NASA’s Business Opportunities Home Page
NASA Acquisition Internet Service (NAIS) JSC Procurement Website JSC Industry Assistance Office (IAO) JSC Source Selection Information Website
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Acronyms A – Acceptable CAS – Cost Accounting Standards
CFAO – Cognizant Federal Agency Official CFR – Code of Federal Regulations DCAA – Defense Contract Audit Agency DCMA – Defense Contract Management Agency DRD – Data Requirements Description DS – Disclosure Statement FAR – Federal Acquisition Regulation FFP – Firm Fixed Price JSC – Johnson Space Center LPTA - Lowest Price, Technically Acceptable LTO – Limited Tradeoff PA – Potentially Acceptable PPT – Performance Price Tradeoff RFI – Request for Information RFP – Request for Proposal SB – Small Business SEB – Source Evaluation Board SLPT – Streamlined Procurement Team SSA – Source Selection Authority TC – Total Compensation TRT – Technical Resources Template VC – Value Characteristics U – Unacceptable
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