2. BT approach to tackling metal theft Ken Wilson Head of Security Operations BT Ireland

3. © British Telecommunications plc  A 75 year old Georgian woman cut off internet services to all of neighbouring Armenia whilst scavenging for copper to sell as scrap when she accidentally sliced through an underground fibre cable.  Jamaica placed a ban on almost all scrap metal exports in April 2010 as the Government moved to put a stop to metal theft and its negative impact on industry. Metal Theft - Statistics  £770m – annual cost to UK economy as a result of metal theft – impacts various industry sectors - Transportation, Power, Communications, Water etc.  30% - increase in price of copper over last 12 months  62% – forecast rise in copper price 2009 to 2014 Metal Theft - An International Problem

4. © British Telecommunications plc Cables Easily Attainable with Basic Cutting Equipment Easy to Dispose of Stolen Cable in Exchange for Cash Cable Theft is Perceived as a Low Risk High Reward Crime Significant Collateral Damage to our Network

5. © British Telecommunications plc Essential services  999  Police Airwaves  Defence  Hospitals  Air Traffic Control  Water Control  National Grid/Power Companies  Prisons Business  Telephony  Broadband  PDQ Machines  Mobile Phones  Banking  ATM  CCTV  Local and Wide Area Networks Societal Impact of Telecoms Cable Theft Community Impact  Schools  Libraries  Burglar Alarms  Telephony  Broadband  TV  Community/Council CCTV  Offender Tagging

6. © British Telecommunications plc What are we doing about it ? “Rabit” – Rapid assessment BT Incident tracker

7. © British Telecommunications plc Manhole Locking plates

8. © British Telecommunications plc Smartwater deployment

9. © British Telecommunications plc Crime Reporting in BT BT Security Control centre - 0800 321 999 Always report crime and suspicious activity 0845 600 8000

10. © British Telecommunications plc BT takes security very seriously We expect our people to do the same Remember - Protecting our business is your business Report all security related incidents to: 0800 321999 – if you are in NI +44 1908 641100 – if you are in ROI Personal Responsibility

11. © British Telecommunications plc Any Questions ?