1. Consumer Action: Presentation Skills & Games

2.  To gain knowledge or a skill they need.  To better manage changes in their lives.  To keep up with changes in their environment.  To increase or maintain a sense of self- esteem. Consumer Action: Presentation Skills & Games

3. Visual: intake by seeing Auditory: intake by hearing Kinesthetic: intake by doing and touching Consumer Action: Presentation Skills & Games

7. Adult learners need: I. To be respected II. To see the usefulness of the learning III. A safe learning environment IV. To be engaged in their learning V. The learning to be relevant Consumer Action: Presentation Skills & Games

8.  “If a learner is motivated, there is no stopping him or her” -Will Wright

9. Do I have enough time? Does it fit in with training objectives? Will it be fun and energizing? Will participants feel uncomfortable? Are the logistics easy to manage? Consumer Action: Presentation Skills & Games

12. Did it achieve the stated objectives? Were the directions clear? Did everyone have an opportunity to participate? Would anything be done differently the next time? Consumer Action: Presentation Skills & Game

13. a ID Theft & ACCOUNT FRAUD Welcome to MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP Prevention& Cleanup © 2012

14. What will you learn? During this presentation you will learn: How ID theft and account fraud happen The effects of ID theft and account fraud How to avoid becoming a victim MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

15. What is ID theft and account fraud? When someone steals another person’s personal information to commit fraud MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

16. Other types of ID theft Medical ID theft Theft of a child’s identity MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

17. MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP Theft of a deceased person’s identity

18. MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP Criminal ID theft

19. MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP How do thieves get your information?

20. MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP Data breach

21. The costs of identity theft Average fraud amount per victim in 2010: $4,607 Estimated out-of-pocket cost for victims of ID theft in 2010: $631 Victims may spend more than 100 hours cleaning up a newly opened fraudulent account. MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

22. ID theft prevention MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

23. Medical Information Bureau (MIB) MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP Specialty reports

24. Residential tenant reports MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

25. Check writing history reports MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

26. Employment data reports The Work Number maintains information on approximately 25 million employees.  800-996-7566  www.theworknumber.com MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

27. Insurance claims reports Informs insurers about claims you have made against your homeowners or automobile insurance policies  LexisNexis C.L.U.E.: 866-312-8076  Insurance Services Office (ISO) A-Plus: 800-627-3487 MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

28. Employment background check reports LexisNexis Employment History Report  866-312-8075  personalreports.lexisnexis.com/em ployment_history_report.jsp MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

29. Internet safety MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

30. Active duty alert MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

31. Already an ID theft victim? MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

32. ID theft cleanup File a police report. Contact appropriate state and federal law enforcement agencies. Complete a free ID theft affidavit from the FTC: www.ftc.gov/idtheft. MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

33. Fraud alerts What is a fraud alert? Credit bureaus will work with you to verify information and delete fraudulent data in reports. Place a minor alert if you suspect your child’s identity has been stolen. MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

34. Freeze your credit MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

35. MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP Shopping for ID theft services

36. MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP Dealing with collection agencies

37. MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

38. Non-profit resources Consumer Action: www.consumer-action.org Identity Theft Resource Center: www.idtheftcenter.org National Fraud Information Center: www.fraud.org MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

39. Non-profit resources Privacy Rights Clearinghouse: www.privacyrights.org AARP: www.aarp.org/money/scams-fraud/ Nat’l Assoc. of Attorneys General (NAAG): www.naag.org MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

40. MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP Visit money-wise.org for additional information and to access free financial education materials