1. Employee Assistance Program For State of California Employees and Their Dependents REMEMBER – Your EAP is here for you! 1

2. Learning Objectives Understand the services and features of the EAP program. Learn employee and bargaining unit eligibility and employment category level. Understand work & life services and wellness programs. Website access, online tools for EAP and wellness.

3. Features Easy to use Voluntary Paid by the State of California Broad range of services Confidential

4. Types of Services Emotional Health (Face-to-Face, Telephonic & Web-Video) Work & Life (Face-to-Face & Telephonic) Resources & Information (Online) Access – 24/7/365

5. Eligibility Active State employees, their lawful spouse or registered domestic partner and unmarried dependent children. Children, natural, adopted, or step children under age 23, or any age if incapable of self-sustaining employment due to mental or physical disability. Dependent children in military are not eligible.

6. Employment Category and Benefit Level 1 (per plan year) Bargaining Unit 5 & 7 employees 7 sessions per problem type for employees Exempt, managerial, supervisory & confidential employees of the California Highway Patrol 7 sessions spouse or Reg. Domestic partner Employees, managers, supervisors & confidential employees in B.U. 6, 7 & 8 including seasonal and intermittent firefighters. 7 sessions total for dependent children * Sessions per problem type

7. Employment Category and Benefit Level 2 (per plan year) All California Highway Patrol, Department of Forestry and Fire Protection (State Fire Marshall), and Department of Corrections and Rehabilitation employees (unless listed in Level 1) 3 sessions per problem type total, shared between employee, spouse or registered domestic partner and children

8. Employment Category and Benefit Level 3 (per plan year) All other employees 3 sessions total for employee 3 sessions total for spouse or registered domestic partner and children

9. Problem Types Substance abuse Alcohol abuse Marital & family issues Emotional, personal & stress concerns

10. Confidentiality Strictly maintained as required by law Legal exceptions » child or elder abuse » intent to commit homicide or suicide » court order

11. Web-Video Consultation How Web-Video Consultation Works: Make an appointment as you usually do, call EAP at (866) 327-4762. You’ll be asked if you want a web-video consultation, and if you do then we’ll let you know exactly what you need to connect. If you have an internet connection and a web camera you’re probably set to go!

12. Work & Life Services Legal Financial Child & Elder care Identity Theft Recovery Services Daily Living These services do not count against your clinical sessions.

13. Legal Consultations Up to 30 minutes per session, face-to-face or telephonic. 25% off hourly rate if you retain their services. Family issues, Criminal issues Estate planning/wills/trusts Real Estate, Landlord/tenant Small claims, Personal injury/malpractice Bankruptcy

14. Financial Consultations This service is designed to address budget and credit issues, and you are entitled to as many telephonic financial consultations as you need per separate financial issue. Bankruptcy, Credit Card debt Budgeting First time home buying Foreclosure prevention College fund planning

15. Elder Care Up to 60 minutes per telephonic consultation session. Identify community resources Evaluate financial & emotional stresses Review techniques to monitor/evaluate

16. Child Care Up to 30 minutes per telephonic consultation session. Assess your needs Identify community resources Learn what to look for

17. Identity Theft Recovery 30 minutes per telephonic consultation 30 minute consultation with certified consumer credit counselor Objectively assess your situation, create an action plan and provide the knowledge and tools to implement the plan most effectively Counselor will help assess your risk level and identify steps to resolve potential identify theft

18. Daily Living Services Referrals to Help with everyday errands, travel, event planning and more. Locate 3-5 businesses/vendors nationwide such as auto repair, home maintenance, travel agency, sales, landscaping, etc. 24-hour request access Research special requests Response within 72 hours

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24. E-Learning Programs

25. Tools & Calculators (legal forms) Other Legal Forms: Wills & after a death Buying a House Couples Personal Property ID Theft & More!

26. Wellness Tools New wellness tools available in 2015 Wellness planning available for weight loss, healthy eating, fitness, stress & resiliency, sleep and tobacco cessation.

27. Wellness Tools Enhanced Well-Being Health Assessment You receive personalized results and a detailed report to help you understand your health risks and next steps for health improvement!

28. Wellness Tools Slide New wellness tools available in 2015 Wellness tools include the food and fitness journal, meal planner, recipe finder, nutrition tracker, weight tracker, inch tracker, fitness planner, and health assessments.

29. EAP Highlights Confidential Available 24 hours a day 7 days a week Work and Life Services Features: » Wellness Tools » E-Learning Programs Online Resources

30. 30 Call the EAP: (866)EAP- 4SOC (866)327- 4762 TDD 800-327-0801 Translation in over 140 languages Any questions contact Jackie Hensley, Statewide EAP Manager jackie.hensley@calhr.ca.gov 916-324-9353

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