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Strategic Management MNGMT 4923 Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional Services Librarian Al Harris Library frederic.murray@swosu.edu
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Evaluating the External Environment Leveraging the Library & Web
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GAMESTOP Brick & Mortar 6600 Stores $9 Billion 2011 Stock fallen 30% Game sales trending to downloads Profits based on reselling shrinking pool of video games
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Response Now: Console Game Purveyor Future: Repair/Resell Apple Gadgets
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ROC Refurbishment Operations Center $7 Million/ 182,000 square foot facility Gives GameStop entry into new business
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Evaluating the Environment Need sources of merchandise Needs sources of merchandise Needs store traffic and good merchandising In Place
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GameStop Purchases BuyMyTronics
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Website calculates price of used –Cameras –Smartphones –Thousands of other Gadgets GameStop can now cherry-pick the best for refurbishment & resale
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Bottom Line There are 230 million Apple devices in the hands of American consumers. GameStop will be their secondhand Apple store
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How did they come up with this plan?
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Evaluating the External Environment
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Research Industry Environment Library Database First Research Societal Environment World Wide Web Google
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First Research Library Website – Under Articles/Business Detailed Reports on RETAIL –Consumer Electronics & Appliances Stores –Used Merchandise Stores As Students Read/Annotate/Question
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Societal Environment Examine Social Trends Examine Technology Trends Examine Demographic Trends Examine Economic Trends How to I Search all these Trends!
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Language Language Language Google site searchingGoogle Social trends for gaming retail site:edu Social trends for gaming retail site:gov OR Tech Trends for gaming retail
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Example Search: Tech Trends for gaming retailTech Trends for gaming retail Found: DeloitteDeloitte analysis of top technology trends for 2011 Trends in Video Games and Gaming
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Learning Objectives Define the environment in the context of business. Understand how an organization and its environment affect each other. Learn the difference between the general environment and the industry.
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Questions? Contact me: –Frederic Murray 774-7113 frederic.murray@swosu.edu
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Thanks!
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