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Published byAlfred Wheeler Modified over 9 years ago
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Quick Reference Guide Copyright 2011 DTLR, Inc. All rights reserved. V1.0 Release Date: 10-28-11
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2 1.Sign on to the register with your associate number and password. 2.Enter the salesperson number. 3.On the keyboard, press ENTER. 4.Enter the customer’s last name, first name, phone number, and zip code. 5.Press, and save the customer information. 6.Press. 7.Press. 8.Press. 9.Press when notified the layaway must be a minimum of $50.00. 10.Scan the items. 11.Press. 12.Press. 13.When prompted to create the fee amount, press to accept the default. 14.When prompted for the deposit amount, press to accept the default 20%, or press modify to enter a higher amount based on the customer preference. 15.If you are entering a higher amount, enter the new deposit amount in the New Deposit Amount text box. Then press. 16.Press. 17.Process the payment. 18.File the store receipt. Attach the product receipt to the merchandise, and give the other receipt to the customer. Create a Layaway
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1.Sign on to the register with your associate number and password. 2.When prompted to enter the salesperson number, press. 3.When prompted for the customer information, press. 4.Press. 5.Press. 6.Press. 7.Enter the layaway number. 8.Press. 9.In the Payment text box, enter the payment amount. 10.Press. 11.Press. 12.Process the payment. 13.Give the customer his/her receipt. 3 Make a Payment on a Layaway Note: You can locate the layaway number on any of the receipts.
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1.Sign on to the register with your associate number and password. 2.When prompted to enter the salesperson number, press. 3.When prompted for the customer information, press. 4.Press. 5.Press. 6.Press. 7.Enter the layaway number. 8.Press. 9.When the final payment amount appears on the screen, press. 10.Press. 11.Process the payment. 12.Give the customer his/her receipt and the merchandise. 4 Make the Final Payment on a Layaway Note: You cannot adjust this final payment amount. Note: You can locate the layaway number on any of the receipts.
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1.Sign on to the register with your associate number and password. 2.When prompted to enter the salesperson number, press. 3.When prompted for the customer information, press. 4.Press. 5.Press. 6.Press. 7.Enter the layaway number. 8.Press. 9.When the order appears on the screen, press. 10.Select the reason code. 11.Press. 12.When prompted for a cancel fee amount,press to accept the default. 13.Press. 14.Process the credit. 15.Ask the customer to sign the receipt. 16.Return the merchandise to stock. 5 Cancel a Layaway Note: You can locate the layaway number on any of the receipts. When cancelling a layaway, you must cancel the entire layaway and not particular items.
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6 View Activity for a Layaway 1.Sign on to the register with your associate number and password. 2.When prompted to enter the salesperson number, press. 3.When prompted for the customer information, press. 4.Press. 5.Press. 6.Press. 7.Enter the layaway number. 8.Press. 9.Use the scroll bar to view the entire statement. 10.Press. 11.When prompted to print a copy of the layaway statement, press or. Note: You can locate the layaway number on any of the receipts.
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7 1.On the POS main menu, press. 2.Enter your associate number and password. 3.Press. 4.Enter the layaway number. 5.Press. 6.When the order appears, press. Write off a Layaway Warning: This procedure completely removes the layaway from the system. Before completing this function, you must receive DM authorization. Note: You can locate the layaway number on any of the receipts.
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