1. Life Happens Employee Assistance Program NC School of the Arts Spring 2006

2. Life Happens When employees face issues such as –Substance abuse –Marital or family problems –Serious physical or mental health issues –Financial or legal challenges –Tragedy, violence or crisis It can affect not only the individual & their immediate family members, but also the people they serve, their co-workers, and the organization itself.

3. Employee Assistance  To support the health, wellbeing, and productivity of NCSA faculty and staff, NCSA is collaborating in a new State EAP (employee assistance program)  Deer Oaks Behavioral Health –National provider (11 states) –Based in San Antonio, Texas –Network of 450 providers across NC

4. Faculty & Staff Assistance  Services include  DIRECT:  Confidential employee assessment & referral services  Assessment & referral services for immediate family members  Web based resources on health, family, financial matters  THRU HR:  Consultation & referral services for managers  Logistical support for Fitness-for-Duty evaluations  Critical Incident Stress Debriefing (CISD) services

5. Who’s Eligible  Faculty, EPA-NT, and SPA employees  Also available to immediate family members of covered employees  Not students or temp employees

6. Services Available  … as of April 1, 2006  … consults at no cost to the employee  … 24 hrs / 7 days a wk /365 days  … “live person” contact  … phone or face-to-face consults

7. Assessment / Referrals for…  Alcohol / drug  Stress / depression  Grief / coping  Marriage / Relationship  Parenting / Family  Childcare / Eldercare  Financial / Legal  Health & Wellness  Interpersonal / workplace conflicts

8. Management Support (thru HR) for…  Disruptive conduct  Suspected substance abuse  Working relationship issues  Attendance / performance concerns stemming from personal issues  Potential workplace violence concerns  Fitness-for-Duty referral  Crisis / trauma intervention & support

9. Web-Based Resources  Balancing Work & Family  Parenting Toolkit  Legal Assist  “Frank about Finances”  Childcare resources & referral  Eldercare / Caregiver resources  Community Link program  Online newsletters  …and more

10. Health & Wellness Resources  Smoking cessation  Healthy lifestyles  Diet & nutrition  Weight management  Stress management  Disease management –Diabetes, asthma, pain, cancer, other  Eating disorders  Substance abuse

11. How to Contact EAP  Employee Assistance Program (EAP) For Direct Employee Services:  Toll Free: 877-EAP-SOLV (877-327-7658)  HR website & follow links to EAP, or  www.deeroaks.com www.deeroaks.com User name & password are both -- EAPNC For Management Consultation Services:  Director of Human Resources 770-3317  Email coxb@ncarts.edu

12. Questions / More Info  Beth Cox, Director Human Resources 336-770-3317