1. 4 Segments of Hospitality
Chapter 1 – Part 1

2. Bellringer
What do you think of when you hear the word Hospitality?

3. Hospitality Industry
Hospitality – means meeting the needs of guests with kindness and goodwill.
Hospitality Industry – Provides services to people away from home
The services that help meet these needs include:
Food
Lodging (a place to sleep)
Recreation
Travel

4. Question:
What is the difference between a service industry and a product industry?
Service Industries – Tourism, Travel, Hospitality
Product Industries – Textiles, cosmetics, construction,

5. Size and Economic Impact
The World Travel and Tourism Council states that Hospitality is the world’s LARGEST industry.
It is expected to grow at a pace of 3.9% each year.
In the US – More than 18 MILLION people work in the hospitality industry (approximately 1 in every 8 jobs)
It is the SECOND largest employer, in the USA. (Healthcare is the largest)

6. The hospitality industry is VERY diverse!
The industry includes many types of BUSINESSES that are different from one another.
Some are LARGE, some are SMALL.
Some provide FOOD.
Some provide a place to SLEEP.
While others provide ENTERTAINMENT or TRANSPORTATION.

7. Food and Beverage Contains many different segments:
Quick service restaurants
Full-Service restaurants
Street vendors
Carryout
Cafeterias
Catering

8. F&B Cont Much F&B is located inside other businesses.
i.e. Popcorn and drinks at the movie, café’s inside office buildings, restaurants inside schools, etc…
50% of all meals eaten in the US today are provided by the food and beverage industry!!!
F&B is the largest and most varied part of the hospitality industry. It employs over 11 Million people and growing!!

9. Lodging Simply put – Lodging means a place to sleep.
These venues will provide overnight accommodations:
Hotels such as: Marriott, Hilton, Motel 6, Hyatt
Bed and Breakfasts

10. Recreation A place to relax and have fun!!
Recreation is different for everyone:
Some like golf
Other like rollercoasters
Beach Properties
Concerts
Ball games
Theater

11. Rec – cont The recreation industry consists of 4 types of businesses:
Entertainment
Attractions
Spectator Sports
Participatory Sports

12. Travel and Tourism
This segment contains 2 parts that are very closely connected:
Travel
Tourism

13. Types of Travel
Pleasure Travel
Business Travel

14. Travel Industry
Travel Industry can also be called the Transportation Industry because it consists of businesses that physically move people from one place to another.
Includes:
Cars
Bus
Train
Airplanes
Ships

15. Tourism Industry
Is made of businesses that promote travel and vacations.
Travel agencies
Tour operators
Cruise companies
Visitor Bureau
Local and National
Tourism Businesses

16. COMPLETE -VOCABULARY CHAPTER 1 Assignment: 4 Segments of Hospitality
Title Slide – “4 segments of hospitality” -name and period –
Slide 1 – Food and Beverage -4 examples
Slide 2 – Lodging – 4 examples
Slide 3 – Travel and Tourism – 4 examples
Slide 4 – Recreation – 4 examples
Include pictures of each place –
Include creativity!! Ex) transitions/sounds/slide design
Include a descriptive sentence to explain each slide –