1. IPA Component IV - Human Resources Development - European Union Program for Croatia Project office: Lastovska 23, 1000 Zagreb, Project office: Lastovska 23, 1000 Zagreb, Tel: + 385 1 62 74 681 Main project partner This project is implemented by a SQA-led consortium Development of VET qualifications and standards in Germany (conclusions towards Croatia) Jurgen Weiss Team leader

2. Initiative for development or up-dating  Ferderal line ministries  Ministries of the Länder  Federal Institute for VET  Employer organisations  Trade unions 350 VET qualifications (training occupations)for initial VET Planed to group into 80 – 100 Basic qualification for intial VET

3. Criteria  Timely unlimited demand on these qualifications not pending on single companies  VET for qualified work within a broad sector with personal responsibilities  Oriented on long term work, not limited by age  Broad based general VET  Possibility to develop a VET standard  Satisfactory differentiation to other VET qualifications  Opportunity to define the objectives of the VET qualification  Basics for continuing VET and career progression (LLL)  Acquisition of competencies in application knowledge and skills for solving task

4. Method of analyses of work activities (Bloy’s Cross) How many workersHow often? many few often seldom Many – often: Intial VET Many – seldom: Further Education in CVET Few – seldom: Additional qualification Few – often: Specialisation

5. 5 Lifelong Employability Skilled worker as entrepreneur of its own workforce What kind of skilled worker is needed to be lifelong employable?  Performs single work operations and types of work activities  Has basic and specific knowledge and skills, strictly limited to those work operations and activities  Has expertise in field of his profession  Prepared for a specific work task  Solves standard, and, if necessary, non- standard tasks in scope of his enlarged profession  Has a wide base of knowledge and expertise based on this knowledge  Has broad professional, functional, social and personal competence  Prepared for a wide range of tasks Narrow profiled workerBroad profiled worker

6. 1. Analyses of situation  Collection of dana on technical, economic and social developments  Description of of the situaion in the world of work and the world of training  Draw conlusions 2. Case studies  Analyses of typical work places  Amendement of conclusions  Provosion of dana bases for analyses of work processes

7. 3. Analyses of work activities  Elabaration of questionnaire  Reginonal and sectoral inquiries  Proceesing of data  Definition requirements of to the training occupation (list of occupational funktions) 4. Development of a draft Standard (AO)  Designation of the training occupation & duration of the training  Field of activities  Main occupational skills  Structering of contents and allocation of learning hours  Definition of requirements for the exams

8. Structur of VET qualification Designation of occupation Information technology and telecommunications system electronics technician (m/f) (IT system electronics technician (m/f)) Duration of traineeship 3 years The venues for training delivery are the training company and the vocational school

9. Field of activity  IT system electronics technicians (m/f) plan and install information technology and telecommunications systems, including the relevant equipment, components and networks. They install the power supply and the system and commission the system. They produce customized solutions by modifying hardware and software. They analyse faults and rectify malfunctions.  Typical areas in which electronics technicians work include computer systems, fixed networks, radio networks, terminals and security systems.  IT system electronics technicians qualify as skilled electrical technicians under accident prevention regulations.

10. Occupational skills IT system electronics technicians inform and advise customers on possible uses of information technology and telecommunications equipment and systems; install and configure information technology and telecommunications equipment and systems; install power supplies and test electrical safety measures; install networks and wireless transmission systems; set up information technology and telecommunications equipment taking into account ergonomic considerations; carry out maintenance work on information technology and telecommunications equipment and systems; use expert and diagnostic systems to locate and rectify faults; instruct users on operating the systems; invoice customers for services provided.

11. 11 Task solving process to be applied by the skilled worker in the work process 5. Control 6. Evaluation 1. Information 2. Planning 4. Execution 3.Decision

12. Learning areas VET School Total1st year2nd year3 rd year 1Company and its environment20 2Business processes and organisation40 3Sources of information and working techniques40 4Simple IT systems120 5Professional English6020 6Develop and use application systems16040 80 7IT network systems18040140 8Market & costumer relations604020 9Public nets and services40 10Service for It Systems120 11Accountancy & controlling40 880320280

13. IT system electronics technician Special qualifications Basic qualifications Training company Work processes Work and techniques organization ICT products and markets Systems design and maintenance Professional tasks in different application fields: Computer systems Telephone network Radio network Receiving devices Security systems Maintenance Service IT-techniques Installation 3 3 321321 year

14. Ukrainian and German Project «Support of Ukrainian VET reforms» Example: IT occupations IT System electronics technician IT Support specialist IT Specialist for application development system integration IT officer Skilled worker for IT Employment Progression

15. Structur of Qualifications IT support specialist IT specialist for software aplication or systems integration IT officer External exam Job returnees IT system analyst IT System devekoper Software developer Database devekoper User Interface developer Multimedia Developer Network administrator IT systems administrator Data base administrator Web administrator Business systems administrator 1. Software developers 2. Coordinators 3. Solution developers Business system advisor Marketing developer Logistic developer Knowledge management systems developer IT Security coordinator Network developer IT Project coordinator IT configuration coord. IT Quality management coordinator IT Test coordinator Technical writer 4. Technician Component technician Industrial IT systtem Technician Securuity technician 5. Admninistrators 6. Advisors IT service advisor IT Trainer IT Product coord. IT Sales Advisor Professionals -operativ- Cert. IT Systems Manager Cert. IT Business Manager Cert. IT Business Consultant Cert. IT marketing Manager Cert. IT Technical Engeneer Cert. IT Business Engeneer Bachelor of Engineering Master of Engineering Option IT systems electronic technician Others Skilled workers Specialist Professionals -strategic-

16. IT systems electronic technician IT support specialist IT specialist for software aplication or systems integration IT officer NQF Level 4 NQF Level 7 NQF level 6 NQF Level 5 28 specialist profiles 4 professional profiles (operative level) 4 professional profiles (strategic level) Structure of IT Qualifications Employment with supplyers/providers & users of IT

17. СпециалС VET on construction finishing Occupations (tiller, paperhanger, painter, floor recliner, etc.) Final for two years / intermediate examine for three years VET students General VET in occupational field of construction finishing works Intermediate exams Basic VET for the construction sector 3 rd year 2d year 1 st year Progression scheme in construction qualifications in Germany Final examine for three years VET students Employment Returnees

18. Ukrainian and German Project «Support of Ukrainian VET reforms» Intermediate examine (15% from a mark) Tasks that refer to practical work (180 min.) Tasks 1, 2, 3 are integrated into complex, completed task, general and special contents on basic and special qualifications Task 4 On economical and social matters Examination and qualification attestation

19. Final examination (85% from a mark) Project Client’s order and documentation 35 – 70 h. 50% Project presentation and interviewing 60 min. 50% Complex tasks I and II, integrated basic and special qualifications 80% Economical and social questions 20% Part А (50%) Part B (50%) Examination and qualification attestation