1. IT Community, September 2003 We are IT! “So, what does THAT mean?” Randy Ransleben randyr@leadershipandchange.com 713.660.0088 We are IT Building the IT Community... Together

2. IT Community, September 2003 Session Outcomes & Agenda o Common understanding of IT Division values o Work together and have some fun  Define our values  In words  When “violated”  When “modeled”  Action Planning  Next Steps

3. IT Community, September 2003 Mission Vision Goals VALUES

4. IT Community, September 2003 n Visionary Leadership n Organizational and Personal Learning n Valuing Faculty, Staff and Partners n Focus on the Future n Management by Fact IT Division Values

5. IT Community, September 2003 n Sets directions n Creates a student-focused, learning-oriented environment n Balances the needs of all stakeholders n Sets clear and visible values n Role models n Builds community support Visionary Leadership

6. IT Community, September 2003 n Continuous improvement n Is a regular part of everyone’s daily work n Is practiced at all levels of the organization n Solves problems at their root cause n Shares knowledge throughout the organization n Includes assessment strategies n Provides opportunities for personal learning and practicing new skills Organizational and Personal Learning

7. IT Community, September 2003 n Demonstrates commitment to the success of faculty and staff n Recognition beyond regular compensation n Development and progression within the organization n Shares knowledge n Encourages creativity n Builds internal and external partnerships Valuing Faculty, Staff and Partners

8. IT Community, September 2003 n Understands short- and longer-term factors n Willingness to make longer-term commitments n Strategic planning and appropriate resource allocations n Assessment Focus on the Future

9. IT Community, September 2003 n Measurement and analysis of performance n Performance improvement and change management based on performance measures n Performance measures that reflect all stakeholders Management by Fact

10. IT Community, September 2003 n Visionary Leadership n Organizational and Personal Learning n Valuing Faculty, Staff and Partners n Focus on the Future n Management by Fact IT Division Values

11. IT Community, September 2003 n Facilitator n Leadership –Timekeeper –Scribe Table Team Organization

12. IT Community, September 2003 n Focus on your assigned Value n Follow “Brainstorming Guidelines” n Brainstorm ways any member of the IT Division might violate your assigned value n List items (re: Scribe!) n Follow Brainstorming Guidelines n After brainstorming, select top 3 – 5 n Support your Table Facilitator n Time: 15 minutes Table Activity: “Violations”

13. IT Community, September 2003 n The more ideas, the better n Everyone is involved n Hitchhike on others’ ideas n Collect/Write down ideas n Withhold discussion until all ideas are listed n Withhold criticizing Brainstorming Guidelines

14. IT Community, September 2003 n Focus on your assigned Value n Follow “Brainstorming Guidelines” n Brainstorm ways any member of the IT Division might violate your assigned value n List items (re: Scribe!) n Follow Brainstorming Guidelines n After brainstorming, select top 3 – 5 n Support your Table Facilitator n Time: 15 minutes Table Activity: “Violations”

15. IT Community, September 2003 n Visionary Leadership n Organizational and Personal Learning n Valuing Faculty, Staff and Partners n Focus on the Future n Management by Fact Values Violations

16. IT Community, September 2003 n List 3 – 5 specific actions for your Department. “Violations” to stop/prevent or “Role Modeling” to begin/increase. – n List 3 –5 specific actions for YOU. – Individual IT Values Activity

17. IT Community, September 2003 n Visionary Leadership n Organizational and Personal Learning n Valuing Faculty, Staff and Partners n Focus on the Future n Management by Fact Values Violations

18. IT Community, September 2003 n Focus on your assigned Value n Follow “Brainstorming Guidelines” n Brainstorm ways any member of the IT Division might role model your assigned value n List items (re: Scribe!) n Follow Brainstorming Guidelines n After brainstorming, select top 3 – 5 n Support your Table Facilitator n Time: 15 minutes Table Activity: “Modeling”

19. IT Community, September 2003 n Visionary Leadership n Organizational and Personal Learning n Valuing Faculty, Staff and Partners n Focus on the Future n Management by Fact Values Role Modeling

20. IT Community, September 2003 Moving from the “head” to the “heart” and “hands” What do I need to do? Action Planning

21. IT Community, September 2003 n List 3 – 5 specific actions for your Department. “Violations” to stop/prevent or “Role Modeling” to begin/increase. – n List 3 –5 specific actions for YOU. – Individual IT Values Activity

22. IT Community, September 2003 n Table lists will be posted on the IT Quality website n Refine your two lists of actions n Share your Department actions at a Department staff meeting n Share your individual actions with your manager n Make commitments. Walk the talk. Next Steps

23. IT Community, September 2003 We are IT! “So, what does THAT mean?” Randy Ransleben randyr@leadershipandchange.com 713.660.0088 We are IT Building the IT Community... Together