1. Libraries Australia Interlibary Lending Interactive Session Deborah Fuller Scotia Ashley

2. LADD – Background Libraries Australia and LADD What is LADD?

3. Outline Overview New functionality in VDX 2.7.4 Infotrieve database WorldCat Resource Sharing What’s coming – VDX 3.2.1 Enhanced Requesting Improving LADD

4. Overview More than 307,000 items requested 730 libraries use the LADD Web interface 66 libraries use ISO ILL compliant ILL systems

5. Overview (cont.) More than 300 NZ libraries accessible via Te Puna Interlending Commercial suppliers – Infotrieve and CISTI

6. New Customers 70 new LADD customers ACT – ABLAKE, ADLS:CP, AEEWR, AJSSC, ANIC, ARMCA NSW - NADH, NAGTS, NAJWE, NAP, NBLAKE, NCE, NCPS, NCSU:E, NDLS:AL, NDLS:CR, NDLS:WO, NDOCP, NIND, NJMC, NLEC, NLSS, NNECG, NNRLG, NNRTB, NNSWD, NSCH:CH, NSIC, NSMENG, NU:ST, NUND:D NT - XASH, XCLC, XCOONA QLD - QAAVNC, QBGS, QBLAKE, QGYM, QHBP, QLWC, QNQ, QQLD, QRSL, QSCL, QSCUC SA - SBCPL, SBLIC, SMU, STT, SUL TAS – TQVM, TDE VIC - VACA, VBLAKE, VBSESL, VCERB, VDLS, VDLS:WI, VGL, VMON, VNG, VPUCKA, VSEW, VSSIGS, WA - WALZ, WBLAKE, WGHD, WWPS, WMAU, WSTSC, WUTZ

7. Benefits of LADD Management of requests ILL reports LADD Payments Service

8. LADDPS Reports

9. Benefits of LADD Reciprocal arrangements Work Queues

11. What is ISO ILL? ISO Interlibrary Loan Protocol (ISO ILL) enables interlibrary loan transactions to be sent from one interlibrary loan system to another via the Libraries Australia Document Delivery gateway.

12. ISO ILL Systems Interoperating with different ISO ILL compliant systems OCLC’s VDX Relais International: Relais Ex Libris Aleph Integrated ILL Clio

13. ISO ILL Sites New ISO ILL sites : WU (VDX) - since Oct 2007 NUN (Aleph) – since March 2008 SUA (Relais) – since May 2008 TSL (VDX) – since June 2008 ADFA (Relais) – since July 2008 VS:CL (Relais) – since Oct 2008 Library Link Victoria (VDX): VAYM, VECA, VKER, VMIL, VMON, VEGS, VFRK, VHUM, VMOR, VPPLS, VSLIS, VSWN, VWIM For more information on ISO ILL interoperabilty see http://www.nla.gov.au/librariesaustralia/isoill.html

14. ISO ILL MoU Memorandum of Understanding on ISO ILL Interoperability with Libraries Australia Document Delivery

15. New Functionality in VDX 2.7.4 'Received by Email or FTP' status searchable Last Action - 'expired' and 'message- indication‘ searchable Time Out was extended from 30 minutes to 1 hour

16. VDX 2.7.4 Functionality (cont.) Billing Address details in LADD locations removed. DocStore button changed to Attach Authorisation Status of Acknowledged searchable

17. VDX 2.7.4 Functionality (cont.) New email alerts: Renew Answer Yes: When a request for a renewal is approved Renew Answer No: When a request for a renewal is declined

18. Infotrieve Pilot A pilot with Infotrieve as a supplier supporting direct title searching in Infotrieve Australia database began in May 2007

19. WorldCat Resource Sharing Proposed interconnection between LADD and WorldCat Resource Sharing

20. New Release VDX 3.2.1 VDX 3.2.1 - scheduled for implementation shortly

21. VDX 3.2.1 – New Functionality Reports Pop-up Calendars Action Drop-down Menu in the Results Screen Item Formats Ability to Search for Item Formats in the ILL Request Search Screen

22. Reports –2.7.4 Layout

23. Reports – 3.2.1 Layout

24. Pop-up Calendars – ‘Shipped’ Screen in 2.7.4

25. Pop-up Calendars – ‘Shipped’ Screen in 3.2.1

26. Additional Pop-up calendars in VDX 3.2.1 Received (Local due date field) Request Renew Renew Answer Yes Answer Conditional Answer Retry Answer Will Supply Answer Hold

27. Action Drop-down Menu in the Results Screen – 2.7.4 Version

28. Action Drop-down Menu in the Results Screen – 2.7.4 Intermediate Screen

29. Action Drop-down Menu in the Results Screen – 3.2.1 Version

30. Changes and Updates to Item Formats – 2.7.4 Version

31. Changes and Updates to Item Formats – 3.2.1 Version

32. Item Formats in the ILL Request Search Screen – 2.7.4.Version

33. Item Formats in the ILL Request Search Screen – 3.2.1 Version

34. DocStore

35. Why use DocStore? Facility available to all LA Document Delivery users

36. Why use DocStore? Better than email attachment Document is linked with request Email alert

37. Enhanced Requesting

38. Start an interlibrary loan in Libraries Australia Search Finalise in Libraries Australia Document Delivery

39. What is Enhanced Requesting? Optional feature in Libraries Australia Search Refers only to the Get this item at other libraries option Complete request form for either Loan or Copy 2 forms suitable for ILL staff or end users

40. Who can use Enhanced Requesting? LADD members Non-LADD members ISO VDX locations

41. How does it work? Search and Locate ItemFormatted Email Libraries Australia Document Delivery

42. Who will use Enhanced Requesting? End Users Library/ILL Staff Accounts and Security

43. Using Enhanced Requesting

47. Using Enhanced Requesting form for ILL Staff

48. Using Enhanced Requesting If your library is a member of LADD the request will go to your library LADD account. Your library can be set up to receive an Email Alert that an Enhanced Request has been submitted from LA Search. The request will not be activated until a staff member at your library authorises it to do so.

49. Using Enhanced Requesting If your library is not a member of LADD, the request is sent to your library’s email address according to the ILRS entry Library staff then email the request to libraries which hold the item.

50. How to find outgoing Enhanced Requests

53. Using Enhanced Requesting

54. How to register for Enhanced Requesting Send an email to the Libraries Australia HelpDesk: librariesaustralia@nla.gov.au You will receive a confirmation email once Enhanced Requesting has been set up

55. Improving LADD Your suggestions: Libraries Australia welcomes feedback on the Libraries Australia Service. http://www.nla.gov.au/librariesaustralia/s uggestform.html

56. Suggestion Form

57. Improving LADD - Enhancements VDX (Virtual Document Exchange) - an OCLC product LADD uses VDX version 2.7.4 VUGANZ (VDX Users Group in Australia and New Zealand) Annual call for enhancements

58. Further Information FAQs, Manuals and Guides: http://www.nla.gov.au/librariesaustralia/ manuals.html#ladd Or contact the Libraries Australia Helpdesk: 1800 026 155 librariesaustralia@nla.gov.au

59. Further Information Don’t forget to sign up to the LADD email list: sympa@nla.gov.au subscribe librariesaustraliadocdel-l yourfirstname yourlastname

60. LADD Team Deborah Fuller, Product Development Manager Debbie Hanington, LADD Administrator Anne-Marie Boyd, LADD Support Scotia Ashley, LADD Customer Support

61. Question Time ?????