1. EFQM AWARDS European Quality Awards By Mondays at Sun

2. INTRODUCTION Most prestigious award for organisational excellence Helps European businesses make better products and deliver improved services through the effective use of leading edge management practices Run training courses Non-profit organization

3. HISTORY It was necessary to develop a European framework for quality improvement along the lines of the Malcolm Baldrige Model in the USA and the Deming Prize in Japan Founded in 1988 by the presidents of 14 major European companies (Bosch, Volkswagen, Philips, Electrolux...) Now more than 700 members

4. AWARD WINNER The European Quality Award is presented annually to the organisation judged to be the best in each of the Award categories The prize can be declared void in case no one fullfills the requirements Winners can use the EFQM logo wherever they want for a year

5. RECENT WINNERS 2003 –Siemens, Nederland –Bosch Sanayi ve Ticaret AS, Turkey –Grundfos, Denmark –Solvay Martorell Site, Spain –TNT Post Group Information Systems, UK –Runshaw College, UK –Maxi SA, Greece –Edinburg International Conference Centre, Scotland

6. RECENT WINNERS 2004 –YELL, United Kingdom –Siemens AG Power Transmission and Distribution, Germany –TNT Post Group Information Systems, United Kingdom –T-Systems Nova GmbH, Germany –Kocaeli Chamber of Industry, Turkey –Colegio Ursulinas, Vitoria Spain –Fonderie des Montello S.p.A., Italy –Hunziker and Co, Switzerland –Schindlerhof Klaus Kobjoll GmbH, Germany –EMAR Satis Sonrasi Musteri Hismetleri A.S. Turkey –SKF Türk Sanayi ve Ticaret Ltd.STI, Turkey

7. RECENT WINNERS 2005 –BMW Chassis and Driveline Systems Production, Germany –Knorr-Bremse Systems for Commercial Vehicles, Germany –Knorr-Bremse Systems for Rail Vehicles, Germany –TNT Express Information and Communication Services, United Kingdom –T-Systems Multimedia Solutions, Germany –Siemens Automation & Drives, United Kingdom –Euskalit, Spain –Fundacion Novia Salcedo, Spain –Hospital de Zummarraga, Spain –Fonderia del Montello, Italy –FirstPlus Financial Group Plc, United Kingdom