1. EXTRAORDINARY GROUPS: How Ordinary Teams Achieve Amazing Results with Kathleen Ryan 1Bellman/Ryan © 2009

2. Today  Your own experience with an amazing group  Key concepts from our field study  Application of concepts 2Bellman/Ryan © 2009

3. Starting Questions  Why do some groups achieve amazing results while most others do not?  What do extraordinary groups have in common that sorts them from the rest?  How might we create these terrific results more often? 3Bellman/Ryan © 2009

4. What’s Your Experience? 1.When you join or are assigned to a group, what do you hope for? 2.Think of an amazing group experience you have had. Identify three things that enabled that experience to be so memorable. 3.What feelings do you associate with that experience?

5. Our Field Study  Sixty groups of 2-20, incl. virtual  Work, volunteer, personal life  Self-identified as “amazing”  Interviews with 1-3 members  1.5 to 2 hour phone interviews  Open ended questions and stories 5Bellman/Ryan © 2009

6. An Extraordinary Group… Achieves outstanding results while members, individually or collectively experience a profound shift in how they see their world. 6Bellman/Ryan © 2009

7. Exercise  Find a partner  Briefly describe the essence of your experience (2-3 sentences)  Discuss, What factors enabled your experiences to be so outstanding? 7Bellman/Ryan © 2009

8. Eight Performance Indicators 1.Compelling Purpose 2.Shared Leadership 3.Just-Enough Structure 4.Full Engagement 5.Embracing Difference 6.Unexpected Learning 7.Strengthened Relationships 8.Great Results 8Bellman/Ryan © 2009

9. Intangible Results  Learned about one’s self  Gained or deepened knowledge/skills  Applied to other parts of life  Built new or strengthened relationships  Increased pride of accomplishment  Heightened self confidence  Greater sense of community 9Bellman/Ryan © 2009

10. Groups in Human History  Thousands of years of living in groups  Survive together, perish alone  Genetically, instinctively informed to group  It’s easy to relate to a group; it’s hard to relate to a large organization  Groups are the way to get things done 10Bellman/Ryan © 2009

11. Getting Below the Surface Why do we human beings group? What is it that motivates us to join with others? 11 Bellman/Ryan © 2009

12. 12 Six Group Needs  Accept one’s self while moving toward own Potential  Bond with others while pursuing common Purpose  Understand Reality of the world while making an Impact Bellman/Ryan © 2009

13. 13c. 2010, Bellman and Ryan

14. ACCEPTANCE: Knowing and appreciating myself for who I am. POTENTIAL: Sensing and growing into my fuller and better self. 14c. 2010, Bellman and Ryan

15. BOND: Connections among us that create a shared sense of identity and belonging. PURPOSE: The reason why we come together. 15c. 2010, Bellman and Ryan

16. REALITY: Understanding and accepting the world as it is and how it affects us. IMPACT: Our intention to make a difference and our readiness to act. 16c. 2010, Bellman and Ryan

17. We Need to Achieve and Grow ACHIEVEMENTGROWTH Making an IMPACTSelf ACCEPTANCE Accepting REALITYGrowing into POTENTIAL Joining in Common PURPOSE Creating a BOND with others

18. 18 Four Feelings at the Heart of Transformation Energized ! Connected ! Hopeful ! Changed ! Bellman/Ryan © 2009

19. 19 Energized Connected Hopeful Changed Bellman/Ryan © 2009

20. Getting Below the Surface 20 Eight Performance Indicators Four Feelings of Transformation Bellman/Ryan © 2009

21. High Performance Behaviors and Techniques 21 Group Dynamics Meeting Management Leadership Strategies Employee Engagement Team Development Collaborative Decision Making Conflict Management Brainstorming Effective Dialogue and Discussion Bellman/Ryan © 2009

22. How could you imagine applying this material?

23. Recent Consulting Applications  Always: designing and facilitating  The essence of an Extraordinary Group  The power of Embracing Difference  Understanding a “difficult” group member  Holding the group container with just-enough structure  Diagnosing a conflict through the lens of the Group Needs Bellman/Ryan © 2009

24. The Essence of an Extraordinary Group  A compelling Purpose  Shared leadership  Breakthrough results through true collaboration, surpassing expectation  Personal transformation due to intangible results Bellman/Ryan © 2009

25. The Power of Embracing Difference c. 2010, Bellman and Ryan Just-Enough Structure Compelling Purpose Shared Leadership Embracing Differences Full Engagement Unexpected Learning Strengthened Relationships Great Results Transformation: a fundamental shift in individual perceptions that accelerates behavior change and personal vitality True Collaboration which leads to discovering or creating something new together

26. Meeting Group Needs, or Not… Group NeedsResultsThe Group Experience Meet Group Needs (intentionally or not) Increases likelihood for great tangible and intangible results and personal transformation Amazing! Don’t meet Group Needs Group does the best it can when it comes to both task achievement and relationship development Some groups better than others Less-than-effective dynamics Ordinary Contradict Group Needs Individuals feel directly ‘dissed’: disrupted, disliked, disconnected, disrespected Destructive conflicts Ineffective to Awful c. 2010, Bellman and Ryan

27. Using the Group Needs to Embrace Difference c. 2010, Bellman and Ryan Compelling Purpose Embracing Differences Engagement: What could we do to meet our Group Needs as a way to go from ‘me to we?’ Assessment: What’s going on in the situation that contradicts someone’s Group Needs? Using Group Needs to Assess and Engage Self Acceptance: knowing and accepting ourselves for who we are Potential: sensing and growing into our fuller and better selves Purpose: why we come together Bond: our shared sense of identity and belonging Reality: understanding and accepting the world as it is and how it affects us Impact: our intention to make a difference and our readiness to act

28. 28 Life is too short to spend time in groups that do not fulfill their promise. Energized Connected Hopeful Changed Bellman/Ryan © 2009

29. An Opportunity  An online Extraordinary Groups Survey is under development; 15 core concepts  Purpose: a catalyst for group reflection, conversation, and development  If you’d like to participate let me know  First draft now available; due July 16  You’ll receive group profile, individual profile, guidance for group movement Bellman/Ryan © 200929

30. Visit our website, www.extraordinarygroups.com  Blog posts with practical strategies  Library: tools and some of Geoff’s writings www.extraordinarygroups.com/extras/  Copies of today’s slides 30Bellman/Ryan © 2009