1. 0 Stefan Pölt, FRA IN/P Great Truths about Software Systems brought to us by various cartoonists

2. 1 Stefan Pölt, FRA IN/P Nothing can stop automation

3. 2 Stefan Pölt, FRA IN/P Computer tools make work easier

4. 3 Stefan Pölt, FRA IN/P Don‘t chase the cheapest product Your trial period is over Please register now OK

5. 4 Stefan Pölt, FRA IN/P Don‘t set too ambitious deadlines Deadline is deadline !

6. 5 Stefan Pölt, FRA IN/P Always listen to the market

7. 6 Stefan Pölt, FRA IN/P Users don‘t like bugs Access denied O.k., and now you‘ll do exactly what I‘m telling you !

8. 7 Stefan Pölt, FRA IN/P What suits one customer might not suit the next

9. 8 Stefan Pölt, FRA IN/P Simulation expertice helps

10. 9 Stefan Pölt, FRA IN/P A nice GUI often hides a lack of functionality

11. 10 Stefan Pölt, FRA IN/P Look for efficient solutions

12. 11 Stefan Pölt, FRA IN/P Support different situations by specific tools

13. 12 Stefan Pölt, FRA IN/P On-line help can be useful

14. 13 Stefan Pölt, FRA IN/P Build in a help function

15. 14 Stefan Pölt, FRA IN/P Forecasting and optimization are complex Come on! It can‘t go wrong every time...

16. 15 Stefan Pölt, FRA IN/P Select significant attributes for your forecaster Which one Is mine?

17. 16 Stefan Pölt, FRA IN/P Use check-lists for testing ears neck feet

18. 17 Stefan Pölt, FRA IN/P Maths is not everything

19. 18 Stefan Pölt, FRA IN/P Not every presentation is successful