1. All Saints, Frances Road, Windsor Worship Survey October 2013

2. All Saints, Frances Road, Windsor Worship Survey, October 2013 How many people responded? 6 th Harvest19 13 th Church9 13 th Sunday Xtra in Hall6 20 th Church6 27 th Church12 Total responses52 (of which, anonymous = 9) Total respondents (approx.) 28

3. All Saints, Frances Road, Windsor Worship Survey, October 2013 Survey Summary Well executed survey with adequate response rate (a bit low on 20 th, otherwise good) Helpfully, most respondents gave their names It is useful to have different responses from different types of services over the month We received mostly positive responses with some high scores, but remember, the people responding are the people who attend! Useful comments on things to improve will help PCC to meet people’s needs better and enhance the worship; enhancing things for those who do attend is a vital step towards attracting more to attend Different people look for and find different things in our worship, but some aspects do succeed in appealing to all attendees

4. All Saints, Frances Road, Windsor Worship Survey, October 2013 1. Best bit of service? Hymns/Specific hymns/Singing in round (Harvest)8 Children’s involvement7 Choir/Communion music6 Sermon4 Communion/Receiving communion3 Arts & Crafts/Creativity (Sunday Xtra)3 Lots of people/children (Oct 6)2 Peace and quiet2 Intercessions2 Organ music2 ‘Relatively audible today’2 Other9 Total50

5. All Saints, Frances Road, Windsor Worship Survey, October 2013 2. Other good parts of service? Songs, Hymns, Singing8 Choir singing, Choice of choral music8 Talk, Sermon8 Prayers6 Children participating, leading4 Peace, calm3 Readings2 Organ music2 Holy Communion2 Others7 Total50

6. All Saints, Frances Road, Windsor Worship Survey, October 2013 3. Good apart from service? Friendliness, Conversation, Fellowship17 Peace, Atmosphere, Thoughtful, Presence of God, Time to pray, concentrate9 Children involved, learning together, meeting other kids, celebrating with me6 Refreshments, Helping with refreshments3 Welcoming, Feel welcome2 All ages involved2 Songs, Music2 Others8 Total49

7. All Saints, Frances Road, Windsor Worship Survey, October 2013 4. How to improve service? Sound system; can’t hear from back, chancel; microphone off17 Sermon – adapt to audience, delivery, length, end with call to action8 Clergy unknown/welcome/introduction8 Readers’ diction and projection4 More people in congregation4 Read from Bible, reading too repetitive (Sunday Xtra)3 Organist errors2 Care in order of service, gaps in continuity2 Connect Harvest more with ‘fruits of the field’2 Bring Choir down from chancel for sermon2 Practice unknown hymns, Easier hymns for children2 All was OK!2 Others16 Total72

8. All Saints, Frances Road, Windsor Worship Survey, October 2013 5. Other improvements to service? More people, more younger people3 Flow, gaps in continuity, clear where to stand/sit, energy as service progresses3 Sound system, can’t hear the service, reader not clear3 Do fun hymns more often2 Need takeaway message from sermon1 More interpretation of readings (Sunday Xtra)1 Include giving as part of service (Sunday Xtra)1 Nave altar1 Communicate changes to roster in advance (Harvest)1 Keep notices relevant and shorter1 Sit less scattered1 Don’t use children as we did in Harvest service1 Better time children’s appearance 1 More focus on effort to produce food in Harvest celebration1 More focus on those less fortunate1

9. All Saints, Frances Road, Windsor Worship Survey, October 2013 6. Improvements apart from service? Sound system, can’t hear3 More people in congregation3 More energy/thought in the welcome1 Scattered1 Include children more (Sunday Xtra)1 Stop using ‘old green books’1 Get congregations together more1 All is good!1

10. All Saints, Frances Road, Windsor Worship Survey, October 2013 7. Marks out of ten Fellowship9.06 th Harvest8.0 Refreshments8.713 th Oct Church8.4 Welcome on entry8.4Sunday Xtra7.6 Hymns choice7.820 th Oct8.5 Choir7.727 th Oct8.0 Intercessions7.7 Sermon7.7Average8.1 Holy Communion7.6 Children’s work7.6 Readings7.2 Congregational singing7.1 Average8.1 By part of service …. By week ….

11. All Saints, Frances Road, Windsor Worship Survey, October 2013 Conclusions and Recommendations, 1 The most liked parts of the services are singing, both congregation and choir Friendliness, conversation, refreshments, and just being accepted and welcomed are valued highly and score well Many respondents value children’s involvement in Sunday School, Sunday Xtra and the Harvest service, including: - celebrating Harvest with my children- children leading prayers and bringing gifts - children learning about the Bible- children meeting and working together with other kids Another group stresses the importance of peace and quiet, calm, time to pray and concentrate in the presence of God Many also mention the Welcome on entry to church, Sermon, Communion, Arts & Crafts (Sunday Xtra) and Intercessions as highlights Readings score relatively low versus other parts of the service

12. All Saints, Frances Road, Windsor Worship Survey, October 2013 Conclusions and Recommendations, 2 The PCC must improve the sound system. One respondent said “the sound system is truly appalling”; many others said they couldn’t rate the service because they couldn’t hear it, particularly from the chancel and from the back Readers’ diction and general quality of delivery needs to be more consistent Clergy to consider feedback on pitching the sermon to the audience, consistent quality of delivery, more eye contact, length, repetition and closing with a call to action Work for more consistency of welcome and introduction across Team clergy and visiting priests Work carefully on continuity, flow and energy as service progresses Hymns: practise ‘unknown’ ones more; include easier ones for children (a new book might help) Sunday Xtra: consider having more readings actually from the Bible, with interpretation Continue to work at bringing congregations together, while recognising that different people do value different things, which needs to be valued and respected Worth going through the individual responses to find other improvements to make